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43 Cards in this Set

  • Front
  • Back

translation between user and system

interaction models

physical characteristics of interaction

ergonomics

the nature of user/system dialog

interaction style

social, organizational, motivational

context

interaction involves at least two participants: the user and system

communication

the area of work under study

domain

how you go about it


ultimately in terms of operation or action

task

what you want to achieve

goal

user's formulation of actions

gulf of execution

user's expectation of changed system state

gulf of evaluation

better interface design

slip

better understanding of system

mistake

study of physical characteristics of actions


also known as human factors

ergonomics

traditional dials and knobs


now screen and keypads


industrial interface

cheaper, more flexible, multiple representation, precise value

glass interface

user interacts with artificial word

office - direct manipulation

user interacts with real world through interface

industrial - indirect manipulation

feedback


delays

issues

way of expressing instructions to the computer directly

command line interface

set of options delayed on the screen

menus

familiar to use


speech recognition or typed

natural language

user led through interaction via series of questions

question/answer interfaces

use to retrieve information from database

query language

primarily for data entry or data retrieval

form-fills

sophisticated variation of form-filling

spreadsheet

WIMP INTERFACE

Windows


Icon


Menus


Pointers

use for extra virtual space

3D workspaces

areas of the screen that behave as if they were independent

Windows

small picture or image

Icon

important component


uses mouse, joystick, trackpad...

pointers

choices of operation or services offered on the screen

Menus

hierarchical menu structure

cascading menus

keyboard combination - same effect as menu item

keyboard accelerators

individual and isolated region within a display that can ve selected invoke an action

buttons

information windows that pop up to inform of an. important event or request information

dialogue boxes

interaction affected by social and organizational

context

fear, allegiance, ambition, self-satisfaction

motivation

cause frustration and lack of motivation

inadequate system

balance between anxiety and boredom

psychology of experience

zone of proximal development

education

tell people what to do

coercion

tell people what to do

coercion

explain corporate values

enculturation