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76 Cards in this Set

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What are the 4 key aspects of critical thinking?

•solve problems


•calculate likelihood


•weigh evidence


•make decisions


-also consider, reasoning, analyzing arguments, assessing assumptions, considering claims

SCWM

Argument:

Connected series of statements intended to establish a point

Reasoning:

gives you the ability to reach a conclusion from one or more arguments

Assessing assumptions:

Things you take for granted that can limit your assumptions

Be wary of claims that:

•made by a party who stands to gain


•do not have a clear source


•anecdotal experience that the person Claims is the norm


•bandwagon appeal


•Mislead with statistics

Straw man

Fallacy.


Overstate opponents argument to make it easier to attack

Shifting burden of proof:

Fallacy.


Person making the statement forces the contender to provide evidence in the contrary

False cause and effect

Fallacy


Attributing blame to unrelated cause (because of correlation)

Personal attack

Fallacy


Off message. Attacks credentials of the individual

Unwarranted assumptions

Fallacy


Taking too much for granted without evidence

Emotional appeal

Appealing to strong emotions to prove a point

False authority

Person who is presented as an authority, who is not

Hasty conclusions

Jump to a convenient solution

Oversimplification/overgeneralization

Simple solution to a complex problem

Either/or thinking

Taking extreme positions when other options are available.

What are the 7 steps to problem solving?

1. Define your problem


2. Brainstorm possible solutions


3 set criteria to evaluate each option


4. Evaluate each option using your criteria


5. Choose your best solution


6. Plan how you’re going to achieve the solution


7. Implement solution, evaluate results

D, B, S, E, C, P, I

decision making styles: Directive

Prefer structure using practical data to make a decision


-in the here and now

decision making styles: Analytical

Search data carefully, take time


-often get hung up on over-analyzing

decision making styles: conceptual

Emphasize the big picture


-adaptable, insightful, flexible. Tend to be called idealistic.


Creative types

decision making styles: behavioral

Emphasize people, using feelings to assess the situation


-have a difficult time making decisions that effect other people

Metacognition:

Thinking about how we think.


-analyze strengths and weaknesses, coming up with better ways to do it

Inductive arguments:

Start from specific observations and go to general conclusions

Deductive arguments:

Start from broad generalizations and end in specific conclusions

4 ways to become a more creative thinker

1. Thought time- take opportunities to be creative. Mix ideas.


2. Play time. - have fun


3. Flex time-spend time doing things you are interested in. (Google employees spend 20% of time!)


4. Networking time-make connections with people who are different than you

What does social exchange theory say about relationships?

We seek interactions with people that provide a maximum reward for minimum cost

3 criteria for evaluating relationships:

Expectations, perceptions, investments

Criterion Level (CL)

What we believe we deserve based on past experiences

Comparison level for Alternatives (CLalt)

Outcome of leaving your current relationship for the best alternative

Nature of CL &CLalt in a relationship

They fluctuate!


We start to expect more when we are in a happy relationship


Sociocultural influences have raised our expectations

Approach motivation:

We pursue pleasure with the motivation to feel good

Avoidance motivation

We avoid undesirable experiences; motivation to reduce negative emotions like anxiety and sadness

Precarious Relationship:

Approach goals fulfilled, avoidance goals thwarted

Boring Relationships

Avoidance goals fulfilled, approach goals thwarted

Flourishing relationship:

Avoidance and approach goals are fulfilled

Distressed relationships:

Avoidance and approach goals are thwarted

Attributions:

Our explanation of events


-we identify causes of events, and emphasize or minimize certain influences

Attributions: internal/external influences

Influences are internal (personality) or external (situation/circumstance)

Attributions: stable vs unstable

Stable is a lasting trait, or unstable is a temporary mood

Attributions: controllable vs uncontrollable

If we can manage it, it is controllable. If it is out of our hands it is uncontrollable

Actor/observer effects:

People generate different explanations for their own actions rather than similar actions done by other people

Self-serving biases:

Lead people to see themselves as responsible for the good that happens to them, and blameless for the bad.


(In relationships it’s always the other persons fault!)

Proportional Justice:

Each partner gains benefits from the relationship that are proportional to their contributions

Communal Relationships:

Partners feel a special concern for others well-being and provide favors/support without expecting repayment

Exchange relationships:

People do favors for others expecting comparable benefits

Equitable Relationships:

Relationships that are nice, but also fair

Dialectic definition and 5 types:

Opposing motivations that are never fully satisfied because they contradict each other.


•personal autonomy vs connection to others


•openness vs closedness


•stability vs change


•integration with vs separation from the social network


•connection with friends or time in a relationship

Response to conflict: Loyalty

Passively waiting and hoping for things to get better (constructively)

Response to conflict: exit

Active, but destructive such as leaving the partner

Response to conflict: neglect

Passively allowing things to get worse (destructive)

5 ways to end conflict:

1. Separation: both withdraw without resolving


2. Domination: one gets there way, the other gets nothing


3. Compromise: both reduce aspiration to get mutually acceptable alternative


4. Integrative agreement: satisfy both partners original goal and aspirations through inventiveness, creativity and flexibility.


5. Structural improvement: partners not only get what they want, they make desirable changes to the relationship (systematically)

Mind reading:

Jump to conclusions and wrongly assume they understand their partner

Interrupting:

Interrupt to express fault with what the partner is saying

Yes-butting:

Find fault with what the partner is saying

Cross-complaining:

Responding to a complaint with another complaint

Gottman’s 4 horsemen

Criticism


Contempt


Defensiveness


Stonewalling

5 principles of conflict

1. Conflict is natural in Western relationships


2. Conflict can be expressed overtly or covertly


3. Social groups shape the meaning of conflict behaviors


4. Conflict and be managed well, or poorly


5. Conflict can be good for individuals and relationships

Solving dysfunction communication: paraphrasing

Repeating a message in your own words

Solving dysfunction communication: perception-checking

Occurs when we asses the accuracy of our inferences by asking for clarification and feedback

Solving dysfunction communication: validation

Acknowledging the legitimacy of our partners opinions and communicates respect for their positions

Solving dysfunction communication: XYZ statements

Combining behavior with “I” statements


-when you do X, I feel Y and I do Z

4 events that cause the most conflict:

1. Criticism


2. Illegitimate demands:excessive or unfair demands


3. Rebuffs:one persons appeals for help or support are rejected


4. Cumulative annoyances

Direct actions

Explicitly challenge one partner


-accusation, hostile commands or threats, surly/sarcastic put downs

Indirect actions

More veiled and implicit actions


-condescension, whining and evasion

Demand/withdraw pattern

Cycle that occurs when one partner nags/criticized the other, and the other retreats from confrontation and becomes defensive

Response to conflict: Voice

Actively, constructively working to improve the situation

Win-win approach

There are usually ways to resolve conflict so everyone wins


-often leads to creative new solutions

What are the stages of group life?

Formative


Norming


Storming


Performing


Mourning

Win-lose

Assumes one person wins at the expense of another

Lose-lose

Assumes conflict results in loses for everyone and is unhealthy and destructive for relationships

3 themes that characterize friendship:

Caring and affection


Support and dependability


Enjoyment and fun

Difference in male to female friendships

Females have much higher standards for friends than men.


-they expect loyalty, similar enjoyment, and self-disclosure.


-men typically have more friends

Internal and external tensions on a relationship:

Internal-grow out of peoples needs


• relational dialectics


•diverse communication styles


• sexual tension


External-pressure from outside sources


•competing demand for time


•personal life changes

Guidelines for friend communication:

Engage in dual perspectives


Communicate honestly


Grow from differences


Don’t sweat the small stuff

Caring criticism:

Balanced approach to being sensitive, but critical in and effort to be open and Effective

Cultural intelligence and quotients:

Cultural intelligence: outsiders seemingly natural ability to interpret unfamiliar and ambiguous gestures the way others in that future would.


Quotients:


•cognitive(head): understand the differences


•physical (body): watch and copy other cultures


•emotional/motivational (heart): empathize and connect with others despite culture difference.

10 rules for responsible group membership:

1. Every member is clear on assignment


2. Talk about rules/expectations up front


3. Teamwork is an individual skill


-don’t be a free loader!


4. Let natural roles emerge


5. Coordinate the work to make it go smooth


6. Appoint a “yoda” to oversee group involvement


7. Cultivate “caring criticism”


8. Remember on-going groups go through stages


9. Create new ways to get unstuck


10. Use your strengths to help others find theirs