Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
20 Cards in this Set
- Front
- Back
Crisis development behavior level |
Level 1. Anxiety, level 2 defensive, level 3 acting out person, level 4 tension reduction, |
|
Staff attitude about the behavior level |
Level 1 supportive, level 2 directive, level 3 nonviolent physical crisis intervention, level 4 therapeutic rapport, |
|
Anxiety level 1 |
Noticable change in behavior |
|
Supportive level 1 |
Empathic nonjudgmental, alleviate anxiety |
|
Defensive level 2 |
Slight loss of rationalization, person become belligerent, challenge authority, |
|
Directive level 2 |
Staff take control of situation, by setting limits |
|
Acting out person level 3 |
Total loss of control resulting in physical acting out |
|
Nonviolent physical crisis intervention level 3 |
Safe nonharmful control and restraint position, only use as last resort, |
|
Tension reduction level 4 |
Drop in emotional and physical energy, they regain rational |
|
therapeutic rapport level 4 |
reestablish communication reestablish relationship, |
|
cpi verbal escalation continuum |
level 1 questioning, level 2 refusal, level 3 release, level 4 intimidation, level 5 tension reduction |
|
verbal escalation continuum level 1 |
questioning- information seeking, challenging authority, being evasive, power struggles, staff should provide information, redirect, |
|
verbal escalation continuum level 2
|
refusal- noncompliance, slight loss of rationalization, staff should set limits |
|
verbal escalation continuum level 3
|
release- emotional outburst, staff should allow if possible, remove the individual from audience, |
|
verbal escalation continuum level 4
|
intimidaion- a verbal threat of harm to staff or other, staff should take all threats seriously, implement ABA intervention to reduce behavior |
|
verbal escalation continuum level 5 |
tension reduction- a drop in verbal acting out behavior and energy, staff should therapeutic rapport, re establish communication, |
|
Nonviolent crisis intervention values |
Care, welfare, safety, security |
|
Reasons for using the supportive stance |
Communicate respect, non threatening, maintain safety |
|
What is e value of learning 4 level of stay attitude |
How to respond appropriately, prevent overreacting, prevent a crisis |
|
Decision making matrix |
Likelihood and severity |