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80 Cards in this Set

  • Front
  • Back

What is the physical component where data is stored in a HDD?


A. Read/write head


B. Platter


C. Sector


D. Cluster

B. Platter

Which of the following is not one of the three major components of a hard disk drive system?


A. Drive interface


B. Controller


C. Hard disk


D. Host adapter

A. Drive interface



(The controller, hard disk, and host adapter are the three major components)

What is the largest NTFS volume size supported by Windows XP?


A. 256GB


B. 2TB


C. 128TB


D. 256TB

D. 256TB

Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms?


A. USB flash drives


B. Memory cards


C. Solid-state drives


D. Optical drives

C. Solid-state drives

What is the formatted capacity of high-density 3 1⁄2" floppy diskettes?


A. 360KB


B. 720KB


C. 1.44MB


D. 2.88MB

C. 1.44MB

Which optical disc format supports a data capacity of 25GB?


A. Double-sided, double-layer DVD+R


B. Single-sided, single-layer Blu-ray disc


C. Double-sided, single-layer DVD-R


D. Double-sided, single-layer DVD+R

B. Single-sided, single-layer Blu-ray disc

Which of the following best describes the concept of hot-swappable devices?


A. Power does not need to be turned off before the device is inserted or removed.


B. The device can be removed with power applied after it is properly stopped in the operating system.


C. Care must be taken when swapping the device because it can be hot to the touch.


D. The device can be swapped while still hot, immediately after powering down the system.

A. Power does not need to be turned off before the device is inserted or removed

Of the following voltage pairings, which one accurately represents the input and output, respectively, of power supplies and AC adapters?


A. AC in, AC out


B. DC in, DC out


C. AC in, DC out


D. DC in, AC out

C. AC in, DC out

What are the five output voltages that have been commonly produced by PC power supplies over the years? (Choose five.)


A. +3.3VDC


B. –3.3VDC


C. +5VDC


D. –5VDC


E. +12VDC


F. –12VDC


G. +110VAC


H. –110VAC

A. +3.3VDC


C. +5VDC


D. –5VDC


E. +12VDC


F. –12VDC

Which of the following statements about power supplies is true?


A. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used in Europe.


B. SATA hard drives most often use the same type of power connector PATA hard drives use.


C. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9.


D. Molex connectors are used with PATA hard drives, while Berg connectors are used with floppy drives.

D. Molex connectors are used with PATA hard drives, while Berg connectors are used with floppy drives.

Which of the following is not a consideration when installing an internal storage device?


A. You should match the form factor of the drive or adapt it to an available drive bay or slot.


B. You should secure the drive with at least two screws on one side and preferably two on each side.


C. Due to the high revolutions at which modern hard drives spin, you must secure an external power source because the internal power supplies do not have the capacity.


D. You need to be sure that the routing of the drive’s ribbon cable, if applicable, does not obstruct the engineered flow of air across internal components.

C. Due to the high revolutions at which modern hard drives spin, you must secure an external power source because the internal power supplies do not have the capacity.

What kind of media is most commonly used when large amounts of data need to be archive on a regular basis?


A. Tape


B. Optical disc


C. External hard drive


D. Floppy diskette

A. Tape

Which of the following statements regarding floppy drive installation is true?


A. Like a hard drive, the floppy drive requires no external access.


B. Like DVD-ROM drives, floppy drives have a 5 1⁄4 g form factor and must be installed in the larger drive bays.


C. Because it is antiquated technology, floppy disk drives can no longer be purchased new.


D. Although some drives might not clearly key the receptacle for the Berg power connector, you must insert the connector correctly or the drive can be damaged.

D. Although some drives might not clearly key the receptacle for the Berg power connector, you must insert the connector correctly or the drive can be damaged.

Which of the following platter spin rates is not commonly associated with conventional magnetic hard disk drives?


A. 5400 rpm


B. 7200 rpm


C. 10,200 rpm


D. 15,000 rpm

C. 10,200 rpm



(5400 rpm, 7200 rpm, & 15000 rpm are common)

Which of the following is not a consideration when upgrading power supplies?


A. You might find that you do not have a matching motherboard connector on your new power supply.


B. You might find that your case has a non removable power supply.


C. You might find that your power rating is not adequate on the new power supply.


D. You might find that you do not have enough of the appropriate connectors coming from the power supply for the devices you have installed.

B. You might find that your case has a nonremovable power supply.

What does the red stripe on a ribbon cable indicate?


A. Pin 16


B. Pin 1


C. The manufacturer’s trademark


D. Parity

B. Pin 1

What do UltraDMA/66 and higher require?


A. Cable Select configuration


B. An 80-wire cable


C. Operating system support


D. That the BIOS be set for UltraDMA instead of DMA

B. An 80-wire cable

On the primary IDE channel, if a single hard disk is attached, its jumper should be set to ________.


A. Slave


B. Single if available, otherwise Master


C. Master


D. Boot

B. Single if available, otherwise Master

Which of the following is a concept that applies only to conventional magnetic hard disk drives and not newer solid-state drives?


A. Storage capacity


B. External attachment


C. Access time


D. 7200 rpm

D. 7200 rpm

When replacing a power supply, which of the following tends to vary among power supplies and must be chosen properly to support all connected devices?


A. Wattage


B. Voltage


C. Amperage


D. Resistance

A. Wattage

You want to plug a keyboard into the back of a computer. You know that you need to plug the keyboard cable into a PS/2 port. Which style of port is the PS/2?


A. RJ-11


B. DE9


C. DIN 5


D. Mini-DIN 6

D. Mini-DIN 6

What is the maximum speed of USB 2.0 in Mbps?


A. 1.5


B. 12


C. 60


D. 480

D. 480

Which of the following standards are specified by IEEE 1284? (Choose two.)


A. SPP


B. RS-232


C. EPP


D. ECP


E. FireWire


F. USB

C. EPP


D. ECP

What peripheral port type was originally developed by Apple and is currently regarded as the optimal interface for digital video transfers?


A. DVD


B. USB 2.0


C. IEEE 1394


D. IEEE 1284

C. IEEE 1394

What peripheral port type is expandable using a hub, operates at 1.5MBps, and is used to connect various devices (from printers to cameras) to PCs?


A. DVD 1.0


B. USB 1.1


C. IEEE 1394


D. IEEE 1284

B. USB 1.1

Which peripheral port type was designed to transfer data at higher speeds over a D-sub interface?


A. DVD


B. USB


C. IEEE 1394


D. IEEE 1284

D. IEEE 1284

The surround sound mode known as 5.1 employs how many speakers when only one is used for each channel?


A. 1


B. 5


C. 6


D. 7


E. 8

C. 6

Which of the following display interfaces is equivalent to DisplayPort with PCIe added in?


A. Thunderbolt


B. WHUXGA


C. IEEE 1394c


D. HDMI

A. Thunderbolt

Which of the following interfaces allows audio to be sent out over the same cabling infrastructure as video?


A. VGA


B. DVI


C. HDMI


D. Composite

C. HDMI

How do you connect a DVI-A interface on a peripheral to a DVI-D interface on the computer?


A. With a DVI-I cable


B. With a cable that is terminated on one end with a DVI-A connector and on the other end with a DVI-D connector


C. You wouldn’t interconnect those two interfaces


D. With a standard DVI cable

C. You wouldn’t interconnect those two interfaces

What kind of device uses unique physical traits of the user to authenticate their access to a secure system or location?


A. Barcode reader


B. Biometric device


C. Keyboard


D. Touch screen

B. Biometric device

Why might you use a KVM switch?


A. You have multiple Ethernet devices that need to communicate with one another.


B. You need to be able to switch the voltage supplied to a particular device.


C. You have a printer that is not attached to the network but you want multiple computers to be able to print to it.


D. You have more than one server and don’t want to buy certain external peripherals separately for each.

D. You have more than one server and don’t want to buy certain external peripherals separately for each.

Which type of input device employs roughly the same connector as the original AT keyboard?


A. Barcode reader


B. PS/2 keyboard


C. MIDI


D. Touch screen

C. MIDI

What can you use to convert video to a format that can be uploaded to the Internet, among other things?


A. A barcode reader


B. A video capture card


C. A TV tuner card


D. A MIDI device

B. A video capture card

Which of the following is not an example of a standard peripheral input-device connector?


A. 1⁄8" jack


B. Mini-DIN


C. D-sub miniature


D. USB

A. 1⁄8" jack



(Mini-DIN, D-sub miniature, & USB are standards)

Which category of adapters includes NICs?


A. Multimedia


B. I/O


C. Communications


D. Video

C. Communications

What category of adapter would you need to install to equip a system with one or more USB ports?


A. Multimedia


B. I/O


C. Communications


D. Video

B. I/O

What type of adapter has an RJ-11 jack built in?


A. Modem


B. Video


C. Sound


D. NIC

A. Modem

What type of pointing device features a ball and buttons on the top and a flat, steady surface on the bottom?


A. Mouse


B. Touchpad


C. Trackball


D. Trackpad

C. Trackball

VGA-based video technologies use what type of signal between the adapter and monitor?


A. Digital


B. Analog


C. Compressed


D. Composite

B. Analog

Which of the following would be the best choice as a personal display technology if a user wants to save desk space and not have to deal with interference from nearby speakers?


A. CRT


B. HDMI


C. LCD


D. Projector

C. LCD

An associate is trying to explain why a particular model of CRT monitor displays images in such high quality but is unable to recall a specific term. The associate mentions that each phosphor is on average only 0.25mm away from the nearest phosphor of the same color.What is the associate trying to describe?


A. Resolution


B. Dot pitch


C. Refresh rate


D. The number of dots per inch

B. Dot pitch

Which of the following is true regarding a monitor’s refresh rate?


A. As long as the graphics adapter can refresh the image at a particular rate, the attached monitor can accommodate that refresh rate.


B. The refresh rate is normally expressed in MHz.


C. The refresh rate is normally selected by using the controls on the front panel of the monitor.


D. As you lower the resolution, the maximum refresh rate allowed tends to increase.

D. As you lower the resolution, the maximum refresh rate allowed tends to increase.

Which statement about LCDs is most accurate?


A. The concept of refresh rate has no meaning with regard to LCDs.


B. LCDs are preferred to CRTs because they can display a larger range of resolutions.


C. LCDs tend not to be as clear as CRTs.


D. LCDs require more power than CRTs.

C. LCDs tend not to be as clear as CRTs.

If you are unable to display a given resolution on a monitor, which of the following might explain why?


A. The graphics adapter does not have enough memory installed.


B. The video display unit does not have enough memory installed.


C. You are using a CRT with a single fixed resolution.


D. You have the refresh rate set too high.

A. The graphics adapter does not have enough memory installed.

Which video technology has a resolution of 1280x1024?


A. SVGA


B. SXGA


C. WSXGA


D. UXGA

B. SXGA

What does a Q in video resolution names, such as QXGA, refer to?


A. Both the horizontal and vertical components of the resolution have been quadrupled.


B. The resolution is cut to one-fourth.


C. The technology is faster.


D. Both the horizontal and vertical components of the resolution have been doubled.

D. Both the horizontal and vertical components of the resolution have been doubled.

What is contrast ratio?


A. The ratio of luminance between the darkest and lightest colors that can be displayed


B. A term that was used with CRTs but has no meaning with LCDs


C. The ratio of luminance between two adjacent pixels


D. Something that can be corrected through degaussing

A. The ratio of luminance between the darkest and lightest colors that can be displayed

Which of the following display types physically creates the image displayed in a manner most similar to OLED displays?


A. CRT


B. LED


C. LCD


D. Plasma

D. Plasma

When approaching an older LCD panel from the side, you don’t realize there is actually an image displayed on it until you are almost in front of it. Which two options might explain why you could not detect the image from the side? (Choose two.)


A. Older LCDs were equipped with a motion sensor.


B. Multiple monitors are in use, and the LCD is the secondary monitor, resulting in its poor oblique visibility.


C. The user has a privacy filter in place.


D. The monitor employs active-matrix pixel addressing.


E. It is a passive-matrix LCD panel.

C. The user has a privacy filter in place.


E. It is a passive-matrix LCD panel.

On which properties tab do you select the refresh rate to use between the graphics adapter and monitor in Windows Vista?


A. Adapter


B. Monitor


C. Advanced


D. Display Settings

B. Monitor

After a presentation using a video projector, when in a hurry to pack everything up and head to the airport, which of the following should you avoid doing immediately?


A. Unplugging the projector’s power cable


B. Unplugging the projector’s video cable from your laptop


C. Powering down the projector


D. Turning off your laptop

A. Unplugging the projector’s power cable

What might cause your display to appear in a resolution of 640x480?


A. You have your resolution set to SVGA.


B. You added memory to your graphics adapter but have not informed the BIOS of thenew memory.


C. You have your resolution set to XGA.


D. You have booted XP into Safe Mode

D. You have booted XP into Safe Mode

Which of the following results can occur with improper display settings?


A. The computer spontaneously reboots.


B. The graphics adapter automatically chooses to use the highest supported resolution.


C. You might have to scroll to see parts of the Desktop.


D. The mouse cursor changes or permanently disappears.

C. You might have to scroll to see parts of the Desktop.

What is the single, fixed resolution of an LCD called?


A. Native resolution


B. Default resolution


C. Refresh rate


D. Burned-in resolution

A. Native resolution

Which of the following is it possible to do with multimonitor settings?


A. Connect multiple monitors to your computer only by using a graphics adapter with two video interfaces.


B. Cause two different Desktops to merge onto the same monitor.


C. Connect two laptops together so they display the same Desktop.


D. Display different parts of your Desktop on different monitors.

D. Display different parts of your Desktop on different monitors.

Which of the following types of LCD has the best performance characteristics?


A. Active matrix


B. Passive matrix


C. Dual matrix


D. Dual scan

A. Active matrix

Which of the following resolutions is an example of a 16:10 aspect ratio?


A. 1280x1024


B. 1920x1200


C. 800x600


D. 2048x1536

B. 1920x1200

Where can you find the best degaussing tool for modern CRT monitors?


A. At a computer specialty shop


B. At a consumer electronics store


C. Built into the monitor


D. As a freeware download

C. Built into the monitor

What is the unit of measure used by manufacturers of projectors to indicate the brightness of their product?


A. Lux


B. Lumens


C. Watts


D. Candelas

B. Lumens

Which voltage is applied to the paper to transfer the toner to the paper in an EP process laser printer?


A. +600VDC


B. –600VDC


C. +6000VDC


D. –6000VDC

A. +600VDC

Which types of printers are referred to as page printers because they receive their print job instructions one page at a time? (Choose two.)


A. Daisy wheel


B. Dot matrix


C. Bubble-jet


D. Laser


E. Thermal

C. Bubble-jet


D. Laser

Which of the following is not an advantage of a Universal Serial Bus (USB) printer interface?


A. It has a higher transfer rate than a serial connection.


B. It has a higher transfer rate than a parallel connection.


C. It automatically recognizes new devices.


D. It allows the printer to communicate with networks, servers, and workstations.

D. It allows the printer to communicate with networks, servers, and workstations.

Which type of printers can be used with multipart forms?


A. Bubble-jet printers


B. Laser printers


C. Thermal printers


D. Dot-matrix printers

D. Dot-matrix printers

Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum, thus forming an image on the drum?


A. Writing


B. Transferring


C. Developing


D. Cleaning

A. Writing

Which of the following are page-description languages? (Choose two.)


A. Page Description Language (PDL)


B. PostScript


C. PageScript


D. Printer Control Language (PCL)

B. PostScript


D. Printer Control Language (PCL)

What voltage does the corona wire or corona roller hold?


A. +600VDC


B. –600VDC


C. 0VDC


D. –100VDC

A. +600VDC

Which device in a bubble-jet printer contains the print head?


A. Toner cartridge


B. Ink cartridge


C. Daisy wheel


D. Paper tray

B. Ink cartridge

What is the correct order of the steps in the EP print process?


A. Developing, writing, transferring, fusing, charging, cleaning


B. Charging, writing, developing, transferring, fusing, cleaning


C. Transferring, writing, developing, charging, cleaning, fusing


D. Cleaning, charging, writing, developing, transferring, fusing

D. Cleaning, charging, writing, developing, transferring, fusing

Any printer that uses the electrophotographic process contains how many standard assemblies?


A. Five


B. Six


C. Four


D. Nine

D. Nine

What is typically included in the EP laser printer toner cartridge? (Choose three.)


A. Toner


B. Print drum


C. Laser


D. Cleaning blade

A. Toner


B. Print drum


D. Cleaning blade

What happens during the developing stage of laser printing?


A. An electrostatic charge is applied to the drum to attract toner particles.


B. Heat is applied to the paper to melt the toner.


C. The laser creates an image of the page on the drum.


D. An electrostatic charge is applied to the paper to attract toner particles.

A. An electrostatic charge is applied to the drum to attract toner particles.

Which of the following are possible interfaces for printers? (Choose three.)


A. Parallel


B. PS/2


C. Serial


D. Network

Parallel, Serial, Network

You have just installed a new printer. After it is installed, it prints only garbled text. Which of the following is likely the problem?


A. Wrong IP address


B. Worn print head


C. Incorrect print drivers


D. Unsupported printer

C. Incorrect print drivers

Which printer contains a wheel that looks like a flower with raised letters and symbols on each petal?


A. Bubble-jet printers


B. Daisy-wheel printer


C. Dot-matrix printer


D. Laser printer

B. Daisy-wheel printer

What part of a laser printer supplies the voltages for the charging and transfer corona assemblies?


A. High-voltage power supply (HVPS)


B. DC power supply (DCPS)


C. Controller circuitry


D. Transfer corona

A. High-voltage power supply (HVPS)

Which printer part gets the toner from the photo sensitive drum onto the paper?


A. Laser-scanning assembly


B. Fusing assembly


C. Corona assembly


D. Drum

C. Corona assembly

Which step in the laser printer printing process occurs immediately after the writing phase?


A. Charging


B. Fusing


C. Transferring


D. Developing

D. Developing

Which assembly permanently presses the toner into the paper?


A. Transfer corona


B. Fuser


C. Printer controller circuitry


D. Paper transport assembly

B. Fuser

Which of the following most accurately describes how to obtain a firmware upgrade for your laser printer?


A. Download the firmware upgrade for free from the manufacturer’s website.


B. Pay to download the firmware upgrade from the manufacturer’s website.


C. Have a certified laser printer technician come to your site and install a new firmware chip.


D. Contact the manufacturer of the printer, and they will send you the firmware upgrade on a CD.

A. Download the firmware upgrade for free from the manufacturer’s website.