Company Officer

Front 1

Scalar Structure

Back 1

Common organization having an UNINTERRUPTED series of steps or chain on command.

Front 2

Line personnel

Back 2

Those who deliver services to the public or EXTERNAL customers; Fire suppression, EMS, inspections, education & investigations

Front 3

Staff Personnel

Back 3

Provide support to the line personnel or INTERNAL customers; typical functions are training, logistics & personnel administration.

Front 4

In scalar structure, FEEDBACK is tranmitted:

Back 4

Up from the bottom

Front 5

Company Officer may report to

Back 5

Staff or line personnel

Front 6

What are the 2 types of decision-making models?

Back 6

Centralized and Decentralized

Front 7

Which of the following BEST describes why centralized-decision-making authority may not work well in large organizations?

Back 7

The Leaders Span of Control may be exceeded.

Front 8

In an organization w centralized decision-making authority, who holds the final accountability for the decisions made?

Back 8

The chief

Front 9

In a decentralized model, decision-making authority is limited to only those tasks:

Back 9

For which personnel have been given authority.

Front 10

Which of the following is a potential benefit for upper management personnel when using the decentralization of authority?

Back 10

Gives freedom to concentrate on other areas of responsibility.

Front 11

Which of the following is the process of providing of providing subordinates with the authority, direction, and resources needed to complete an assignment?

Back 11

Delegation of authority

Front 12

When delegating Authority and ensuring the assigned employee is capable of doing their job, officers should look for:

Back 12

Opportunities to challenge subordinates with tasks

Front 13

When assigning a task during the delegation of authority, the company officers should:

Back 13

Describe the task and its relationship to the overall goal or objective

Front 14

An employee that follows the last order received without performing the previous order is MOST likely indicative of a problem with the:

Back 14

Unity of command

Front 15

Which of the following is known as the path of responsibility from the top to the bottom of the organization and vice versa

Back 15

Chain of command

Front 16

Which of the following BEST describes what is broken when a subordinate sidesteps the immediate supervisor and takes a problem to a higher officer?

Back 16

Unity of command

Front 17

Side-stepping can be seen as ______ and cohesiveness

Back 17

Destructive

Front 18

Company officers should instruct subordinates in the proper method of handling problems through which of the following methods?

Back 18

chain of command

Front 19

Functional supervision is an organizational principle that allows workers to:

Back 19

Report to more than one supervisor

Front 20

In order for functional supervision to work well, supervisors must:

Back 20

Communicate with each other

Front 21

What is the rule for determining how many subordinates or functions one person can effectively supervised?

Back 21

There is no absolute rule

Front 22

Which of the following is the BEST reason for reducing the effective span of control?

Back 22

How workers mistake could result in injuries or fatalities

Front 23

The span of control may be exceeded when an Incident Commander fails to ______ at an incident.

Back 23

Delegate Authority properly

Front 24

Which of the following is the BEST explanation of why division of labor is important to the fire and Emergency Services?

Back 24

Helps prevent duplication of effort

Front 25

Which of the following factors must be in effect in order for the principle of division of labor to be effective?

Back 25

Unit Personnel positions must be clearly defined

Front 26

Which of the following should be provided so that Personnel are able to form a variety of tasks with proficiency?

Back 26

Cross training

Front 27

Fire and emergency service organizations may be classified as either public or private depending on:

Back 27

Means of funding of the organization

Front 28

Private fire and emergency services organizations:

Back 28

May provide services to the general public through Aid agreements

Front 29

Public fire and emergency services organizations are often organized across jurisdictional boundaries because the:

Back 29

Emergencies do not recognize territorial or legal boundaries

Front 30

Which type of fire and Emergency Services MOST likely to reflect the structure of the local government?

Back 30

Municipal

Front 31

Which of the following is MOST likely to influence the size of a municipal fire and Emergency Services organization?

Back 31

Size of the population

Front 32

Which of the following are you most likely to find at a large municipal fire and Emergency Services organization?

Back 32

Specialized personnel

Front 33

Funding for municipal fire and emergency service organizations:

Back 33

May come from subscription fees

Front 34

County Fire and Emergency Services organizations generally protect:

Back 34

Large areas of unincorporated land with large populations.

Front 35

Which type of fire and Emergency Services organization is most likely to operate under the Board of Trustees or comissioner who represent the residents?

Back 35

Fire district

Front 36

Which type of fire and Emergency Services organization is most likely to include on-call aircraft and helicopters to provide aerial support for land-based fire suppression and companies?

Back 36

State/ provincial

Front 37

Which government organizations provides training for all types of fire service organizations through the National Fire Academy (NFI) and the Emergency Management Institut (EMI)?

Back 37

U.S. Fire Administration

Front 38

Which of the following services will most likely be provided by the US Department of Defense on military installations in the continental US in foreign countries?

Back 38

Fire suppression for port facilities

Front 39

The US Department of Defense may serve as a mutual a provider to neighboring jurisdictions as a result of a:

Back 39

Presidential order

Front 40

Which of the following Services is the Canadian defense department most likely to provide with mutual Aid agreements with neighboring communities?

Back 40

Hazardous materials response for land-based installations

Front 41

Training, equipment, and funds for tribal fire and Emergency Services organizations are provided through the:

Back 41

Bureau of Indian Affairs

Front 42

Which type of organization is most likely to establish an industrial fire brigade?

Back 42

Chemical processing plant

Front 43

Which of the following is most likely the reason for establishing an industrial fire brigade

Back 43

Reduction of potential liabilities

Front 44

Because for-profit fire and Emergency Services organizations are becoming more prominent, public fire service organizations must realize:

Back 44

Their survival may depend on delivering Services efficiently

Front 45

Which of the following requirements must be met for proper funding of non-profit fire and Emergency Services?

Back 45

Must meet U. S. tax code 501(c)(3) requirements.

Front 46

Volunteer organizations May operate as a department of the local government, and many are:

Back 46

Independent form government agencies

Front 47

Combination departments that primarily use volunteers tend to have:

Back 47

Few, if any, responders residing at the station

Front 48

Which of the following statements BEST describes paid-on-call fire service organizations

Back 48

Funding comes from local government or associations

Front 49

Because many jurisdictions _____, company officers should be judicious with resources and plan well for emergency.

Back 49

Face Financial constraints

Front 50

Which of the following BEST describes the role of company officers in making the best possible use of available resources?

Back 50

Conserving materials and supplies

Front 51

Funding only the minimum number and types of resources needed to deal with those emergencies most likely to occur within the jurisdiction is:

Back 51

Used as a technique for extending the

Front 52

8 agreements between jurisdictions and organizations:

Back 52

May be verbal but should be written

Front 53

Aid agreements should be considered as which type of document?

Back 53

Contract

Front 54

Which of the following factors is the BEST reason for entering into Aid agreements?

Back 54

Need to Define responses for areas on boundaries between adjacent jurisdictions

Front 55

Plans for Mutual Aid agreements should:

Back 55

Define lions and methods of