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7 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Customer |
Someone who buys goods or services from a store or business |
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Client |
- also customer but more strictly: - someone who receives professional services |
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CRM |
CUSTOMER RELATIONSHIP MANAGEMENT |
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SaaS |
SOFTWARE AS A SERVICE |
HAI CĂ ȘTII |
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What is Software as a service? |
- a way for running and paying for software, - instead of companies running software on their own servers, they open accounts on the severs owned and provided by the Saas provider . |
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SaaS Almost any software can be offered as a service. - a delivery model for many business applications such as: |
- office and messaging software - payroll processing software - DBMS software - management software - CAD software - development software - gamification - virtualization - accounting - collaboration - customer relationship management (CRM) - management information systems (MIS) - enterprise resource planning (ERP) - invoicing - human resource management (HRM) - talent acquisition - content management (CM) - antivirus software - service desk management. |
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Cloud computing |
On demand services |
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