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10 Cards in this Set

  • Front
  • Back
______ refer(s) to all the work involved in creating the products of the project and the pro- cesses used to create them.
a. Deliverables
b. Milestones
c. Scope
d. Product development
c: scope
Which tool or technique for collecting requirements is often the most expensive and time consuming?
a. interviews
b. focus groups
c. surveys
d. observation
a: interviews
A ______ is a deliverable-oriented grouping of the work involved in a project that defines its total scope.
a. scope statement
b. WBS
c. WBS dictionary
d. work package
b: WBS
What approach to developing a WBS involves writing down or drawing ideas in a nonlinear format?
a. top-down
b. bottom-up
c. analogy
d. mind mapping
d: mind mapping
Assume that you have a project with major categories called planning, analysis, design, and testing. What level of the WBS would these items fall under?
a. 0
b. 1
c. 2
d. 3
c: 2
Which of the following is not a best practice that can help in avoiding scope problems on
IT projects?
a. Keep the scope realistic.
b. Use off-the-shelf hardware and software whenever possible.
c. Follow good project management processes.
d. Don’t involve too many users in scope management.
d: don't involve too many users in scope management
Why did McDonald’s terminate a large project after spending $170 million on it?
a. The company found a better technology.
b. The company decided to outsource the work.
c. The scope was too much to handle.
d. The government requirement that prompted the project was repealed.
c: the scope was too much to handle
Scope ______ is often achieved by a customer inspection and then sign-off on key deliverables.
a. acceptance
b. validation
c. completion
d. close-out
b: validation
Which of the following is not a suggestion for improving user input?
a. Develop a good project selection process for IT projects.
b. Have users on the project team.
c. Co-locate users with developers.
d. Only have meetings as needed, not on a regular basis.
d: Only have meetings as needed, not on a regular basis
Project management software helps you develop a ______, which serves as a basis for creating Gantt charts, assigning resources, and allocating costs.
a. project plan
b. schedule
c. WBS
d. deliverable
c: WBS