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30 Cards in this Set
- Front
- Back
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What specifies what the individual and the organization expect to give to and receive from each other in the course of their working relationship?
a. exchange theory b. contribution/inducement theory c. the offer of employment d. the psychological contract |
d. the psychological contract
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Which of these statements is correct (based on research findings)?
a. In Scandinavian countries employees prefer participative management styles b. b. In Scandinavian countries employees prefer autocratic management styles c. In Scandinavian countries employees prefer negligent management styles d. In Scandinavian countries employees prefer macho management styles |
a. In Scandinavian countries employees prefer participative management styles
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Which of the following statements regarding generations X and Y is not true?
a. they expect to have one job throughout their working lives b. they bring high levels of technical competence to the workplace c. they are less focussed on pay and security than earlier generations d. they are increasingly concerned with quality of life issues |
a. they expect to have one job throughout their working lives
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The creation of a whole that is greater than the sum of its parts is known as:
a. synergy b. performance effectiveness c. performance efficiency d. value-added management |
a. synergy
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Organizational behaviour is of interest to everyone-not just managers- because:
a. it provides tools for reflection on our own experiences of work organizations b. it enables us to shape others’ emotions at work c. it shows us how to exploit other people subordinate to us d. it proves that management is a science |
a. it provides tools for reflection on our own experiences of work organizations
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An example of a re-engineered work value is:
a. the boss pays our salaries; keep the boss happy b. to keep your job, stay quiet and don’t make waves c. when things go wrong, pass problems to others d. we are all part of a team; a good manager builds teams |
d. we are all part of a team; a good manager builds teams
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Globalisation is the process of:
a. understanding international business strategy b. becoming more international in scope, influence or application c. moving across borders to do business d. acquiring global management skills and competencies |
b. becoming more international in scope, influence or application
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The contingency approach to organizational behaviour believes that:
a. women typically outperform men in management jobs b. emotional intelligence is the most important attribute of a successful manager c. behaviour may vary depending on circumstances and the people involved d. the purpose of an organization is to gather information |
c. behaviour may vary depending on circumstances and the people involved
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Which one of the following is not a trend in workplace diversity?
a. more women are entering the workforce b. there is a smaller pool of younger workers c. workforce mobility is increasing d. the size of the workforce is growing more slowly than in the past |
b. there is a smaller pool of younger workers
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Hofstede developed originally four dimensions of culture. In the 90ties a further so called fifth dimension the ........................ was added. Mark the name of the fifth dimension among the alternatives below.
a. Power-distance b. Long-term-short-term orientation dimension c. Uncertainty avoidance d. Individualism-collectivism |
b. Long-term-short-term orientation dimension
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What is an effective manager? There are ten roles of effective managers. They are categorized in three major groups. Below four alternatives are mentioned. Your job is to mark the fourth alternative that is wrong.
a. Interpersonal Roles b. Decisional Roles c. Intrapersonal Roles d. Informational Roles |
c. Intrapersonal Roles
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Define the expression "Inducements"
a. What the organization gives to the individual on behalf of the group b. Are individual work efforts of values to the organization c. The managers four functions, Planning, Organizing, Leading and Controlling, that they apply when they manage organizations. |
a. What the organization gives to the individual on behalf of the group
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Allocating resources is a part of:
a. planning b. organising c. controlling d. leading |
a. planning
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In Hofstede’s classification of culture, Singapore is depicted as exhibiting:
a. low power distance b. high individualism c. low uncertainty avoidance d. low masculinity |
c. low uncertainty avoidance
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Which of the following provides insights which can help any organizational member deal with common workplace problems and opportunities?
a. total quality management b. human resource maintenance c. the contingency approach d. organizational behaviour |
d. organizational behaviour
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People´s approach to ethics are influenced by the stance they adopt when confrontating an ethical dilemma. Below three of these aproaches from the textbook are mentioned along with one approach that is wrong. Please mark the latter.
a. Deontological b. Consequential c. Character virtue d. Social responsibility |
d. Social responsibility
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The word "Presenteeism" is mentioned in the textbook. Mark the right definition below.
a. The staff´s psychological presence at work b. An average time ratio for staff attendance c. A staff motivation ratio d. Presenteeism is the act of attending work while sick |
d. Presenteeism is the act of attending work while sick
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What is a contingency approach?
a. That there is a universal way in which to manage people and organizations b. A way to predict and controll human behaviour and performance c. Is based on a recognition that that human behaviour may vary depending on the circumstances and the people involved. |
c. Is based on a recognition that that human behaviour may vary depending on the circumstances and the people involved.
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In China, social obligations and tradition are part of their deeply rooted cultural values. This is an example of Hofstede’s:
a. high long-term orientation b. low long-term orientation c. high uncertainty avoidance d. low uncertainty-avoidance |
a. high long-term orientation
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What is the definition of the expression "Casual work"?
a. Principles related to work conducted remotely from the central organization b. Work where the number and schedule of work hours vary and there are little or no security of ongoing employment c. The employee´s right to choose between which of the work tasks within the job description he/she wants to perform at a given time |
b. Work where the number and schedule of work hours vary and there are little or no security of ongoing employment
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Monitoring performance is part of:
a. planning b. organising c. controlling d. leading |
c. controlling
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An effective manager is one who:
a. believes in saving money and time at every opportunity b. helps others to plan ahead and control their outputs c. focuses on task performance and human resource performance d. follows rules and regulations to the letter |
c. focuses on task performance and human resource performance
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The presence of demographic differences among members of a given workforce is known specifically as:
a. cultural diversity b. workforce diversity c. the global workplace d. internationalism |
b. workforce diversity
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Inspiring commitment is a part of:
a. planning b. organising c. controlling d. leading |
c. controlling
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Among the special characteristics of organizational behaviour are:
a. its stress on younger workers’ behavior b. its emphasis on rigorous inquiry c. its irrelevance to worker behavior d. its de-emphasis on an applied focus |
b. its emphasis on rigorous inquiry
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Find and mark the right definition the glass ceiling phenomenon in international managment.
a. A leader´s incompetence level b. An employee´s incompetence level c. The invisible barrier that stop women from attaining senior positions within organizations d. The invisible barrier that stop applicants from attaining positions within organizations due to their political, ethnical and religious background |
c. The invisible barrier that stop women from attaining senior positions within organizations
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Knowledge management focuses on:
a. processes designed to improve an organization’s ability to capture, share and diffuse knowledge in order to improve business performance b. knowledge-based economies in order to make an effective contribution c. effective management planning in order to increase intellectual stimulation d. the psychological contract |
a. processes designed to improve an organization’s ability to capture, share and diffuse knowledge in order to improve business performance
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Organizational behaviour is:
a. a commitment to continuous improvement b. a relatively permanent change in behaviour that occurs as a result of work experiences c. the study of individuals and groups in organizations d. the attraction and continuation of a viable workforce |
c. the study of individuals and groups in organizations
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Assigning people to jobs is a part of:
a. planning b. organising c. controlling d. leading |
b. organising
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What is a psychological contract? Mark the right alternative.
a. A letter of intent b. A specification of what an individual expects to give and receive from the organization c. A contract regarding how an employee should behave at work within his/her job |
b. A specification of what an individual expects to give and receive from the organization
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