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16 Cards in this Set

  • Front
  • Back

Global Mindset

Combines an openness to and an awareness of diversity across markets and cultures with a propensity and ability to synthesize across this diversity.

Leadership

The behaviors and processes involved with organizing a group of people in order to achieve a common purpose or goal.

Global Leadership Roles

Monitoring: scanning environment, seeking info


Spokesperson: represent company, communicating info


Liaison: networking, coordinating


Leader: motivating and coaching


Negotiator: making deals, manage conflict


Innovator: new ideas, promote company


Decision Maker: troubleshoot, make decisions


Change Agent: take action, change plans for company

Global Leadership Skills

-Adaptability across cultures


-Capability to develop individuals from and across diverse cultures


-Global strategic thinking


-Ability to establish business in new markets


-Capability for building global teams


-Competency in interacting with local political interests

Global Leadership Triad

Pyramid Model of Global Leadership

Global Leadership Expertise Development (GLED) Model

Global Team

A team characterized by a high level of diversity, geographic dispersion, and virtual rather than face to face interaction

Team norms

Legitimate, shared standards against which the appropriateness of behavior can be evaluated

Social loafing

Tendency of some people to put forth less effort when they are members of a group

Change Model: Kurt Lewin

Change Model: John Kotter

Leading Global Teams

Differences between Traditional and Global Teams

Critical issues for performance management in global teams

When choosing rewards

1. What is the nature of the task? Greater the task independence, the higher the portion of team-based rewards should be


2. How stable is team membership? If team boundaries are fluid or if membership changes are frequent, appropriate team rewards will be difficult to determine


3. What are the national cultures of the team members? With high levels of cultural diversity, the team should be involved in the development of the reward system


4. What are the labor laws that affect employee compensation? Salary levels are set by local or national laws or by labor unions


5. What are the available reward options? Recognition is a valued reward. These rewards are most successful when they incorporate national cultural values of team memebers