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35 Cards in this Set

  • Front
  • Back
Under the COBRA as amended, which of the following is a qualifying event for coverage?
a. Loss of employment due to gross miscounduct
b. Loss of full-time student satus
c. Dependant attains age of 26
d. Employmnet attains age of 65
c. Dependent attains age of 26
When a quick resolution is needed on an important issue and the buy-in is not critical, a manager should use which resolution technique?
a. accoummodation
b. Forcing
c. Comprising
d. Collaboration
b. Forcing
A firm had 7 years remaining on a 10 years lease when it spent $100,000 on a leasehold improvement. How should the leasehold improvement be amortized?
a. over 10 years
b. over 15 years
c. over the remaining life of the lease
d. over the life of the improvement
c. over the remaining of the lease
The new HR finds that there was no job description for any of the EE. He knows that one of the first requirements is to conduct a job analysis, because
a. EE do not know the full extent of what they should be doing
b. managerment may not know what each EE is doing
c. He needs to ensure that employmnet interview questions are job-related.
d. this determines what each EE does best
c. He needs to ensure interivew question are job-related.
which of the following is not an element in the standard recommended process for establishing an EE training programm?
a. identifying training need
b. establishing training objectives
c. Estimating the probability of training success
d. Evaluating the training program
c. estimating the probabilit of training success.
What is the key factor in determining pay equity?
a. Reporting hierarchy
b. what title has been assigned to an EE
c. How well an EE performs job
d when an EE was hired.
C. How well an EE performs job
what is an example of an annual plan for updating computer servers?
a. a short-term business plan
b. a Short-term operational plan
c. A long-term operation plan
d. a short-term strategic plan
b. a short-term operational plan
An employee selection procedure which has been "validated" has been shown to be
a. acceptable to job applicants
b. free from adverse impact
c. job related
d. economical to use
c. job related
how can firm leaders minimize long-term conflicts?
a. by encoraging EE to focus on their own work
b. By avoiding recognition of individual contribution
c. by keeping the billable expectation even for all lawyers
d. by discussing common goals with each other
d. by discussing commom goals with each other.
when downloading a file for editing purposes from a host computer to laptop, through which of the following must both computers be synchronized?
a. an application protocal
b. An SQL protocal
c. a data port
d. a communitaions protocal
d. a communication protocal
What type of insurance is available to a dead attorney or estate, a disabled attorney, or a retired attorney to protect indefinetelly his prior legal work from future liability?
a. Tail coverage
b. WC coverage
c. Death benefit coverage
d. Prior acts coverage
d. Prior acts coverage
which is not a procedural step in TQM?
a. Self-awareness
b. Management awarness and implementation
c. employee training
d. strategic planning
a. self-awareness
According to Herzberg's Two-factor theory:
a. Intrinsic factors know as motivators influunce job performance
b. extrinsic factors known as hygiene factors influence job performance
c. comparison of two perple with each other influences job performance
d. operant conditioning influences job performance
a. Intrinsic factors
You decided not to use a rating measure because
a. they are difficult to validate
b. differences between EE may be minimal
c. ti will involve use of a bell-curve
d. it will be time consuming
a. they are difficult to validate
A RAID disk drive set provides the ability to
a. store more info
b. save money when compared to a standard disk drive
c. allow for the setting of storage quotas
d. rebuild lost data
d. rebuild of lost data
which of the following is most likely to help avoid discrimination in hiring?
a. a well-written resume
b. A non-directive interview
c. a well-developed job analysis
d. a careful backgroud check
c. a well-developed job analysis
For what reason might a firm move from a job-based to a skill-based pay structure?
a. to develop a more definite job hierarchy
b. to reduce the need to training and development
c. to accoundate a more flexible workforce
d. to minimize the need for pay increase
c. to accoundate a more flexible workforce
You are negotiating a lease in a new building. the landloard is considering about inflation and increase in the cost of living. he proposed:
a. right of approval
b. net-net lease
c. net lease
d. gross lease
b. net-net lease
Some organizational development tools includes
a. firewalls
b. BARS
c. Effective meeting and survey
d. job redesign
c. Effective meeting and survey
Which of the following questions is it permissible to ask during a hiring interview?
a. what kind of transportation and child care will you make?
b. what kind of job would you like to have five years from now?
c. How have you handled cultural bias in your previous jobs?
d. Have you ever been convicted of a felony?
b. what kind of job would you like to have five years from now?
The type of ratio that shows the firm's ability to pay current obligations is
a. profitability ratio
b. liquidity ratio
c. activity ratio
d. leverage ratio
b. liquidity ratio
You are trying to determine if what you are paying is actually in line with your pay policy. what cna you do?
a. investigate the competition
b. examine the benefits
c. conduct a wage and salary suvey
d. calculate the compa-ratios
d. calculate the compa-ratios
All of the following are advantages of leasing except
a. use of an asset without purchaseing the asset
b. A fixed monthly payment
c. the ability to return the asset at any time
d. tax deduction
c. the ability to return the asset at any time
The primary purpose of organizational development is
a. An equitable compensation system
b. An effective performance management system
c. expansion of the firm
d. a better function organization.
d. a better function organization
Leaders differ in their approach. Leaders who focus on the work are called____ and the leaders who focus on the needes of the people are called__
a. leadership oriented/task oriented
b. task oriented/people oriented.
b. task oriented/people oriented
According to Theroy Y
a. The ordinary people inherently dislikes work
b. The ordinary people does not inherently dislike work
c. the ordinary people generally needs external controls
d. the ordinary peole works to his potential
b. The ordinary people does not inherently dislike work
a job evalution is
a. An assessment of how well a person is performing on the job
b. A means y which job within an organization are positioned according to their worth.
c. A means by which jobs are compared to similar jobs of competions
d. a means by which a firm compares its pay rates to national norms
b. A means y which job within an organization are positioned according to their worth.
You wish to use a performance measure that will provide info about the relative productivity of the firm's EE. Which of the following types of measurement is designed for this purpose?
a. Rating
b. Forced distribution
c. Results measurement
d. 360 degree feedbacl
b. Forced distribution
Which of the following is leadership than management?
a. intent to produce goods and service
b. intent to produce real change
c. Influencing and directing work group
d. Authoritative style
b. intent to produce real change
A significant characteristic of the strategic planning process is
a. planning is usually sequential and linear
b. Goals and strateies can often trade places.
c. once begun, people involded tend to become more commited to the outcomes
d. goals are usually best developed top-down
b. Goals and strateies can often trade places.
Which one of the following strateties will be the least useful in the long range planning process?
a. development of a questionnaire to elict info from lawyers in the firm.
b. desinating committees to research vaious long-range issues and report to the firm
c. creation of planning documents (financail projectiong)
d. a focus on short and long range trend tht affect the profession.
b. desinating committees to research vaious long-range issues and report to the firm
What are the 5 types of negotiators?
Attact or fight
Appease or attempt to conver
Flee or evade teh problem
Displace or analyze the problem
Truth seeking
What are the 5 guidlines for negotiation?
Communicate, cooperate adn understand
Communite positively
Be coopeartive
Be understanding
Be Humourous
5 types of groups
Aggregate
Pseudogroup
Traditional group
Effective group
High performance group
3 leader approaches
Task-oriented
People-oriented
Combined task and people