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11 Cards in this Set

  • Front
  • Back
What does ACV try to link
attribute of a brand with – consequences – to the value system to the consumer
If you ask someone what do you want out of a product?
Few people will answer on the attribute level. Generally they answer on a consequence level.
Negative (personal consequences) associations with buying something are
perceived risks.
A positive personal consequence associations with buying something are
perceived benefits
different type of consequences
1. Functional
2.Psychosocial
3. Personal
Personal value system is
What you want out of life – this question will reflect their personal value system
happy, fame, rich, high, security, love, achievement
These are all fundamental drivers or motivators of PVS.
The PVS drives the most important needs that you are trying to satisfy
your behavior and that include through you cb.
PVS idea tell you ***not sure if idea means PVS orACV**
why consumers think that certain attributes are Imp/Des or not? Attributes derived (according to this idea AVC?*) there I/D from the consequences associated with using the brand that has those attributes
where does the importance of desirability come from
Peoples’ PVS. Values give consequences there important and desirability. Consequences give attributes there I/D.
Mean-End Chain Analysis
Tool used to get at what people's values are - the main principle that guides them. Looks at the product attributes, the consequences or benefits of the product and finally the values that drive the decision to get the product