Alaska Airlines F/a Definitions

Front 1

"A" Flight Attendant

Back 1

Flight attendant with additional responsibilities of directing and assigning customer safety activities, service activities and completion of required paperwork

Front 2

AFT

Back 2

Toward the tail or rear of the aircraft

Front 3

Aircraft
(A/C)

Back 3

Also known as airplane or equipment

Front 4

Air Speed

Back 4

Speed of the A/C relative to the air through which the A/C is flying. Expressed in knots.

Front 5

Air Traffic Clearance

Back 5

Authorization by Air Traffic Control for the purpose of preventing the collision between known A/C and for an A/C to proceed under specific conditions. Occasionally takeoff is delayed waiting for Air Traffic Control clearance

Front 6

Alternate

Back 6

Airport other than the scheduled airport where A/C is to land. May be used due to adverse weather conditions at the scheduled airport.

Front 7

Block to Block

Back 7

Time from when the A/C breaks are release at push back to time the are set upon arrival. Used for calculating pay.

Front 8

Captain

Back 8

Pilot in command of A/C, sits in the left seat in the flight deck.

Front 9

Catering

Back 9

Provides the meals/food and service equipment for flights.

Front 10

Code of Federal Regulations (CFR's or FAR's)

Back 10

Set of standards to which each airline must conform. The regulations are required to be met. If violated they carry substantial fines and penalties to both the airline and the crew member.

Front 11

Control Tower

Back 11

Elevated glass-walled enclosure at the airport occupied by FAA personnel who control A/C approaches, landings and takeoffs.

Front 12

Crew

Back 12

Pilots and Flight Attendants working a flight.

Front 13

Crew Change

Back 13

Situation when the remaining segments of a flight are turned over to another crew.

Front 14

Crew Scheduling

Back 14

Responsible for ensuring all flights are staffed with the correct number of flight attendants and flight deck crew members.

Front 15

Cruising Altitude

Back 15

Altitude at which an A/C is flown

Front 16

Customer Service Agent
(CSA)

Back 16

Writes and sells tickets at the ticket counter. At the gate area, coordinates flights, checks in customers and issues boarding passes.

Front 17

Deadheading

Back 17

A term used for crew members traveling a flight at the direction of the airline to position them for working a flight beginning at another city.

Front 18

Debrief

Back 18

30 minute period after arrival of your trip at home domicile when you are still considered "on duty"

Front 19

Deplane

Back 19

The procedure in which passengers leave the aircraft

Front 20

Deploy

Back 20

The process in which an evacuation slide pops out of its container and inflates in the extended position.

Front 21

Domicile

Back 21

F/A base station assigned by seniority

Front 22

DOT

Back 22

Department of Transportation which governs the FAA

Front 23

Duty Desk

Back 23

The location at each base where F/A duty managers can be contacted.

Front 24

ETA

Back 24

Estimated time of arrival

Front 25

ETD

Back 25

Estimated time of departure

Front 26

Evacuation

Back 26

The procedure by which passengers are deplaned in the quickest most orderly manner for emergency purposes.

Front 27

Federal Aviation Administration
FAA

Back 27

Government agency that serves the public in fields of aviation safety, airways, airports, development and information.

Front 28

Ferry Flight

Back 28

Flights with no passengers to a certain destination usually just with pilots and F/A's

Front 29

First Class
F/C

Back 29

The First Class of airplane cabin

Front 30

First Officer
F/O

Back 30

The pilot 2nd in command sits in the right seat in the flight deck

Front 31

Fleet Service

Back 31

Responsible for the supplies and condition of the A/C cabin

Front 32

Flight Attendant
F/A

Back 32

Crewmember responsible for the safety and and service of passengers

Front 33

Flight Deck
F/D

Back 33

Pilots compartment containing all of the controls and navigation equipment for flying the A/C

Front 34

Flight Information Monitors

Back 34

Monitors installed in airports giving flight numbers, gate numbers. Time of arrival and departure.

Front 35

Flight Number

Back 35

A number which identifies flight itinerary.

Front 36

Forward

Back 36

Toward the nose or front of the A/C

Front 37

Galley

Back 37

Area of the A/C used to store and cook meals and to store other items used in food and beverage services.
(The kitchen)

Front 38

Gate

Back 38

Area where passengers check in, board and deplane their flights.

Front 39

GMT/UTC

Back 39

Greenwich Mean Time also called Universal Time Coordinated. Used in the travel industry to calculate time as flights may travel through several time zones.

Front 40

Head Winds

Back 40

Winds blowing in the direction opposite to an A/C course.

Front 41

Holding

Back 41

To wait, as in to hold for landing, for a gate (on the ground) or for take off clearance.

Front 42

Holding Pattern

Back 42

Flight pattern in the vicinity of an airport, which delays the landing of all A/C for better spacing.

Front 43

Inflate

Back 43

The process of filling the evacuation slide with air to make it usable to escape from the A/C.

Front 44

Instrument Flight Rules
(IFR's)

Back 44

Rules governing the navigation of the A/C when the pilot is unable to visually observe location and surroundings. When operation IFR, the A/C is flying on instruments. This means that the direction of flight and altitude of the A/C is maintained by observing flight instruments in the F/D instead of the ground, horizon, sky, etc. All jet flights are operated IFR regardless of weather conditions.

Front 45

Intermediate Stop

Back 45

All segments/legs that fall between the point of origin and termination of a flight with the same flight number.

Front 46

Jet Way

Back 46

Enclosed tunnel like passageway between the A/C and the terminal gate. Its power driven and controlled by CSA's.

Front 47

Jumpseat

Back 47

A crew members seat on the A/C. F/A's must occupy this seat for takeoff and landing.

Front 48

Knots

Back 48

Airspeed is figured in knots (nautical miles)
Statute mile = 5,280 Feet
Nautical mile = 6,078 Feet

Front 49

Landing Gear

Back 49

The wheels and struts supporting the A/C while on the ground.

Front 50

Leg/Segment

Back 50

A portion of a flight (ie. Flight #6 - SEA-KTN-WRG-PSG-SIT-JNU. SEA to KTN is the first leg/segment. KTN-WRG is the 2nd leg/segment, etc.

Front 51

Main Cabin
M/C

Back 51

The main part of the A/C cabin

Front 52

Maintenance

Back 52

Personnel responsible for the upkeep/repair of the A/C and equipment on board.

Front 53

Non-Rev
Non-Revenue Customer

Back 53

Customers who are usually employees, spouses, children or parents traveling on stand-by. Meaning they will only go if there is a seat available.

Front 54

Non-stop

Back 54

A flight that travels between only 2 cities with no intermediate stop.

Front 55

No-show

Back 55

Passengers who don't show up for a flight they have a reservation for

Front 56

Operations
Ops

Back 56

Each airport has an operations department which is concerned with the loading and working of flights from that city.

Front 57

Origination

Back 57

The starting city of a flight. A crew is said to originate at the station where they started their assignment of the day.

Front 58

Overhead Bin

Back 58

An enclosed area directly over the customers seats which can be used for storage.

Front 59

Passenger Service Unit
(PSU)

Back 59

An area above the passenger seat which contains emergency oxygen mask, airvents, reading lights and call buttons.

Front 60

Preflight Check

Back 60

The act of checking specific emergency equipment in the cabin of the A/C to determine that it is in good condition, operation and has not been tampered with. This check occurs once for each newly assigned A/C each day and when returning to an A/C that has been unattended.

Front 61

Predeparture Check

Back 61

The act of checking specifically designated cabin components and equipment in the A/C which is required for each departure of the A/C

Front 62

Ramp

Back 62

The are adjacent to the terminal or hangar buildings which is used for A/C parking.

Front 63

Remain Over Night
(RON)

Back 63

When F/A, pilots or A/C remain overnight at a downline station.

Front 64

Runway

Back 64

Strip of roadway used for takeoff and landing of A/C

Front 65

Scan-in

Back 65

F/A reporting procedure required when arriving at airport to begin a trip.

Front 66

Secure

Back 66

To fasten, tie down, or store all loose items in cabin to ensure safe positioning.

Front 67

Sequence/trips

Back 67

A series of flights when an A/C takes off and lands. F/A's can fly a 1, 2, 3 or 4 day trip.

Front 68

Stow

Back 68

To place articles in a safe and secure place for take off and landing.

Front 69

Supervisor on Duty

Back 69

A supervisor of F/A's available to assist with problems that may arise.

Front 70

Tail Winds

Back 70

Winds blowing in the same direction of an A/C course.

Front 71

Taxi

Back 71

The movement of the A/C either proceeding to the runway for takeoff or to the terminal after landing.

Front 72

Taxiway

Back 72

Area around the terminal on which the A/C travels between the terminal and runway at reduced speed.

Front 73

Termination

Back 73

The station where a flight makes its last stop

Front 74

Through Customer

Back 74

A customer who is on board the plane when it arrives and continues with the flight to the next city.

Front 75

Transportation Security Administration
(TSA)

Back 75

This agency is responsible for security in all modes of transportation.

Front 76

Turbulence

Back 76

A term used to describe irregular movement of the A/C caused by uncommon change in atmospheric air currents.

Front 77

Visibility

Back 77

The horizontal distance from which prominent objects are distinguishable.

Front 78

Visual Flight Rules
(VFR)

Back 78

Rules governing the navigation of an A/C when the pilot is able to visually observe location and surroundings.