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6 Cards in this Set
- Front
- Back
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Fire department personnel striving to become knowledgeable about the various factions within the community
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Community Awareness
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Fire department personnel striving to acquaint the community with the department's mission and show its operations in the best light
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Public relations
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The ability to hear what a citizen means, even when he is unable to articulate his concern clearly
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Effective listening
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People who receive services from the fire department or are in some way connected to an incident
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Customers
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Firefighters who operate on the task level
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Workers
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First-level supervisor/ company officers
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Bosses
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