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6 Cards in this Set
- Front
- Back
Drew & Heritage- study of workplace talk |
Summarised differences between everyday conversation and workplace talk: goal orientation, turn taking, allowable contributions, professional lexis, structure, asymmetry |
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Howard Giles- Accommodation Theory |
Describes how speakers change their language to resemble that of their listener: convergence, divergence, upwards / downwards / mutual |
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Herbert & Straight |
Compliments tend to flow from those of higher rank to those of lower ranks |
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Hornyak |
The shift from work talk to personal talk is always initiated by the highest ranking person in the room |
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Swales- |
Once you start work, you become a member of a professional community, which has a set of professional practices and shares specialist knowledge and certain values. |
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Wenger |
Communities of practice are groups of people who share a concern ie a passion for something they do and learn how to do it better as they interact regularly |