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36 Cards in this Set
- Front
- Back
Command and control group responsible for all planning and coordination
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BC management team
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Works to establish core business functions needed to sustain critical business operations
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Operations team
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Sets up hardware in the alternate location
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Computer setup (hardware) team
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Installs operating systems on hardware, sets up user accounts and remote connectivity with network team
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Systems recovery (OS) team
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Establishes short- and long-term networks, including hardware, wiring, and Internet and intranet connectivity
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Network recovery team
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Responsible to get internal and external services up and running
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Applications recovery team
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Responsible for data restoration and recovery
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Data management team
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Provides any needed supplies, materials, food, services, or facilities needed at the alternate site
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Logistics team
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The amount of time that passes before an infrastructure is available once the need for BC is declared
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Recovery Time Object (RTO)
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The point in the past to which the recovered applications and data at the alternate infrastructure will be restored
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Recovery Point Object (RPO)
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Phase 1 of the BC plan:
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Preparation for BC actions
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Phase 2 of the BC plan:
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Relocation to the alternate site
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Phase 3 of the BC plan:
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Return to the primary site
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overlooking the fact that getting a hold of people during a crisis may require means you had not thought of
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Communications
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when structuring, funding, and reviewing its BCP approach, organizations should not limit the scope to just systems recovery
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Scope
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failure on the part of senior management to give full attention to the BIA
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Prioritization
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failure to implement periodic review and update of the plan
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Plan update
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failing to get insurance claims filed during recovery
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Insurance
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a false sense of security develops if the plan is not updated regularly and tested
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Reliance
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often not considered a key deliverable -- resulting in greater risk exposure during recovery operations
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Security
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taking the vendor’s word that the alternate site will work out for you without checking it out for yourself
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Service evaluation
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communications team has to think about how to control perceptions of the public and investors during a crisis
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Public relations
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“Champion” appointed to lead BC process is not high up enough in the organization
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Ownership
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A _____ is a significant business disruption that stimulates extensive news media coverage and could have a political, legal, financial, and governmental impact on the business.
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crisis
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_____ _____ is defined as those actions taken by an organization in response to an emergency situation in an effort to minimize injury or loss of life.
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Crisis management
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Accidents that cause the disruption of telephone or utility service is what kind of crises?
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Sudden Crises
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Workplace violence involving employees, family members, or customers is what kind of crises?
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Sudden Crises
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Sting operation by a news organization or government agency is what kind of crises?
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Smoldering Crises
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Discovery of serious internal problems that will have to be disclosed is what kind of crises?
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Smoldering Crises
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The 7 Critical Success Factors for Crisis Management are:
_____; Speed of Response; A Robust Plan; Adequate Resources; Funding; Caring and Compassionate Response; Excellent Communications; |
Leadership
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The 7 Critical Success Factors for Crisis Management are:
Leadership; _____ of _____; A Robust Plan; Adequate Resources; Funding; Caring and Compassionate Response; Excellent Communications; |
Speed of Response
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The 7 Critical Success Factors for Crisis Management are:
Leadership; Speed of Response; A _____ Plan; Adequate Resources; Funding; Caring and Compassionate Response; Excellent Communications; |
Robust
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The 7 Critical Success Factors for Crisis Management are:
Leadership; Speed of Response; A Robust Plan; _____ Resources; Funding; Caring and Compassionate Response; Excellent Communications; |
Adequate
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The 7 Critical Success Factors for Crisis Management are:
Leadership; Speed of Response; A Robust Plan; Adequate Resources; _____; Caring and Compassionate Response; Excellent Communications; |
Funding
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The 7 Critical Success Factors for Crisis Management are:
Leadership; Speed of Response; A Robust Plan; Adequate Resources; Funding; _____ and _____ Response; Excellent Communications; |
Caring and Compassionate
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The 7 Critical Success Factors for Crisis Management are:
Leadership; Speed of Response; A Robust Plan; Adequate Resources; Funding; Caring and Compassionate Response; Excellent _____; |
Communications
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