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32 Cards in this Set
- Front
- Back
Goals of persuasive speaking |
adoption, discontinuance, deterrence, continuance |
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suggestions of topics for persuasive speeches |
topic you are interested in, concern to audience, topic with a goal, issue that is current |
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the three basic parts of a persuasive position |
claim, data, warrent |
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why are competence, character, and charisma important when establishing credibility? |
competence shows your knowledge and experience, character shows trustworthiness and ethics, charisma shows appeal or attractiveness |
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what are the right questions to ask when you are an effective consumer of persuasion? |
How knowledgeable is the speaker?, Can I believe the evidence?, Does the argument seem logical? |
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steps of preparing and developing a persuasive speech |
research topic, organize, supporting materials, persuasive strategies |
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purposes of supporting materials |
appeals to needs, logical appeals, emotional appeals |
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how does a speaker make effective persuasive speeches? |
make sure they connect to the topic and audience |
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things a speaker should do as they deliver the persuasive speech |
relevant, establish credibility, define terms |
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guidelines for persuasive speakers |
use repetition, use appropriate organizational patterns, select appropriate supporting materials |
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Group |
individuals who influence one another, have a common purpose, take on roles, are interdependent, and interact together |
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Why do we join groups? |
help people achieve goals, satisfy social needs, provide information and knowledge, security, contribute to positive social identity |
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individual assumptions |
individuals make better decisions than groups do, leaders and not the group members should do the planning, individuals should be rewarded for their performance |
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collectivist assumptions |
the group should do the planning, the group is the best way to accomplish goals, teamwork is more important than competition |
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purpose of a primary group |
member enjoyment, companionship, and support among members |
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purpose of secondary group |
to do work |
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Team |
a group that is characterized by a close relationship among people with different and complementary abilities and by a strong sense of identity |
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characteristics of small groups |
interdependence, commitment cohesiveness, gender make-up |
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Why are gender make-up and ethical behavior important factors in regard to groups? |
gender make-up is important because both women and men bring different ideas to the table ethical behavior is important because when in a group you have to work together so without ethical behavior it would not be possible |
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disadvantages of small groups |
going along to get along, time-consuming nature of group work, varying interaction, unfair workloads, pressure to fail, group hate phenomenon |
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What is group think? What are ways to reduce it? |
-Group think- a dysfunction in which group members value the harmony of the group more than new ideas, fail to critically examine new ideas, hesitate to change decisions, or lack willingness to allow new members to participate -kick problem around, voice opinions, devils advocate |
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functions of leading a group |
initiating, organizing, maintaining effective interaction, ensuring member satisfaction, facilitating understanding, stimulating creating and critical thinking |
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different leadership styles |
autocratic- keeps control, makes decisions, makes tasks and assigns democratic- shares control, members set policy and make decisions, guides but allows members to do job laissez-faire- give up control, gives freedom to members, avoids participation |
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What is an agenda and when is an agenda determined? |
-agenda- list of topics discussed at meeting -determined before next meeting |
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roles of group members |
information seekers, evaluator, energizer, orienter |
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group building and maintenance roles |
encouragers, harmonizers, compromisers, standard setters, followers, feeling expressers |
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self-centered roles |
aggressors, blockers, recognition seekers, buffoons, dominators, help seekers, withdrawers |
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steps in problem solvers and decision making |
identify problem, phrase problem as question, don't suggest solution until problem fully analyzed, don't confuse problem with symptoms, assign one member to remind others to follow reflective steps |
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things to remember while brainstorming |
all members give ideas, leader responds to new ideas enthusiastically,, show no disapproval |
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positive outcomes to conflict in groups |
can produce better understanding, increase member motivation, produce better decisions, produce greater cohesiveness among group members |
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ways to evaluate small group performance |
Are we using time efficiently? If not, why not?, Do some people dominate the discussion?, Do people listen to what others are saying? |
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According to small-group experts, what do they recommend about group size? |
3-9 members, odd number for voting groups, 5 for intellectual tasks |