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41 Cards in this Set
- Front
- Back
E-commerce |
Process of buying, selling, transferring, or exchanging products, services, or info via computer networks, including the internet |
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E-business |
In addition to the buying and selling goods and services, e-business ( a broader concert) refers to servicing customers, collaborating with business partners and performing electronic transactional within an organization |
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Degree of Digitation |
The extent to which the commerce has been transformed from physical to digital which can relate to both the product or service being sold and the delivery agent or intermediary. |
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Brick and mortar organization |
Organizations that exist as purely physical organization |
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Virtual (or pure play) organizations |
All dimensional of the organization are digital and they engage in pure electronic commerce only. |
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Clicks and mortar |
Organizations that are partial electronic commerce combined both virtual and physical dimensions. |
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Business to consumer |
B2C Sellers are organizations and the buyers are individual. |
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Business to business |
B2B Both the sellers and the buyers are business organizations. B2B comprises the vast majority of EC volume. |
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Consumer to consumer |
C2C And individual sells products or services to other individuals. |
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Business to employee |
B2E An organization uses EC internally to provide information and services to its employees |
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E-government |
The use of internet technology in cereal and e-commerce in particular to deliver information and. Public service to citizens. |
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Government to citizen |
G2C Taxes |
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Government to business |
G2B Much like B2B EC usually with an overlay of government procurement regulations. |
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Mobile commerce |
M-commerce E-commerce that is conducted entirely in a wireless environment |
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Forward auctions |
Solicit bids Sellers sell to highest bidder |
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Reverse actions |
Buyer buys from sellers at lowest price. |
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Benefits of e-commerce |
Lower costs of processing distributing f and retrieve information. 24/7 shopping Benefit to rural areas with no options available |
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Limitations of e-commerce |
Lacks universally accepted security standards. Less developed countries. |
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Electronic storefront |
Web site that represents a single store |
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Electronic mall |
Collections of individual shops grouped under a single Internet address |
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Online advertising |
Practice of using the internet and WWW to disseminate information in an attempt to influence a buyer-seller transaction through the direct response approach which personalize advertising and marketing marketing the advertising process media rich, dynamic, and interactive |
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Electronic retailing. |
Direct sale of products and services through electronic storefronts or electric malls usually designed around an electric catalog format and or auctions |
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Electronic store from |
Web site that represents single store |
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Two types of electronic malls |
Referral malls - Hawaii.com Cybermall- Shopping.google |
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Disintermediation |
A process whereby intermediaries are eliminated |
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Intermediaries have two functions |
Provide info and this function can be sully automated and most likely will be assumed by e-marketplaces and portals that provide info for free Perform value-added services such for consulting |
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Advantages to online advertizing |
Updated at any time and minimal cost Reach large numbers of potential buyers all over the world Generally cheaper that other forms Interactive and targets to specific interest groups or individuals |
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Banner ads |
Electronic billboards Most common form of advertising on internet Target audience Limited information due to small size Many users ignore |
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Issues in E-Tailing |
Channel conflict- Best Buy & fell example Multi-channeling - showrooming Order fulfillment |
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Sell-side marketplaces |
Organizations attempt to sell their products or other organizations electronically from their own e-marketplace website of other third party. Buyer is organization |
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Buy-side marketplace |
Model in which organizations attempt to procure needed products or services from other organizations electronically. Procurement is the overarching function that describes that activities and processes to acquire goods and services. |
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Key mechanism B2C sell-side |
Used forward auctions Customized electronic catalogs for large buyers Third party auction sites |
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Buy-side mechanisms |
Procurement Reverse auctions E-procurement Group purchasing |
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Electronic exchange |
Private exchanges. Public exchanges Three basic types of public exchanges - vertical, horizontal and functional |
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Vertical exchanges |
Connect buyers and sellers in a given industry |
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Horizontal exchanges |
Connect buyers and sellers across many industries |
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Functional exchanges |
Needed services such as temporary help/labor or extra office space are traded on an “as needed” basis |
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Ethical issues E-Business |
Threats to privacy Potential job loss |
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Legal and ethical issues specific to E-commerce |
Fraud on internet Domain names Cyber squatting Taxes and other fees Copyright |
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Cybersquatting |
Registering or using domain name for purpose of profiting from the trademark belonging to someone else |
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Domain tasting |
Let’s registrars profits from complex money trail of pay per click advertising. Similar to competitors domain name to generate from misspellings |