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35 Cards in this Set
- Front
- Back
What are the 6 key elements in organizational design
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1. work specialization
2. chain of command 3. span of control 4. departmentalization, 5. centralization and decentralization 6. formalization |
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What is organizing?
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Arranging and structuring work to accomplish the org's goals
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What is organizational structure?
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formal arrangement of jobs within an org
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What is an organizational chart?
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a visual representation of an org's structure
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What is organizational design?
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creating or changing an org's structure
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What are the purposes of organizating?
d.a.c.c.e.e.a. |
1. divides work into specific jobs/depts
2. assigns tasks by job 3. coordinates diverse org tasks 4. clusters jobs into units 5. establishes relationships between groups/depts 6. establishes lines of authority 7. allocates org resources |
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What is work specialization?
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dividing work activities into separate job tasks
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What is departmentalization?
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basis by which jobs are grouped together
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What is a cross-functional team?
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team composed of individuals from different functional specialties
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what is a chain of command?
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line of authority from the bottom to the top of the org defining who reports to whom
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What are 5 common forms of departmentalization?
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funcitional departmenalization
geographical dept product dept process dept customer dept |
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What is functional departmentalization?
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grouped based on function:
managers from various departments in the company working together |
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What is geographical departmentalization?
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grouped according to location
all sales directors from all regions |
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what is product departmentalization?
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grouped based on product line
all sub departments from a particular branch group together from top to bottom |
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What is process departmentalization?
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grouped on basis of product of customer flow
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What is customer departmentalization?
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grouped based on specific and unique customers who have common needs
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Define authority
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rights inherent in a managerial position to tell people what to do and to expect them to do it
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Define acceptance theory of authority.
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view that authority comes from the willingness of subordinates to accept it
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Define line of authority.
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authority that entitles a manager to direct the work of an employee
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Define staff authority.
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positions with some authority that have been created to support, assist, and advise those holdng line authority.
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Define responsibility.
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the obligation or expectation to perform any assigned duties.
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Define unity of command.
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the management principle that each person should report to only one manager
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Define span of control.
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the number of employees a manager can efficiently and effectively manage.
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Define centralization.
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degree to which decision making is concentrated at upper levels of the org
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Define decentralization.
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degree to which lower level ees provide input or actually make decisions
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What is employee empowerment?
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giving ee's more authority power to make decisions
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What is formalization?
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How standardized an org's jobs are and the extent to which ee behavior is guided by rules and procedures
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What is mechanistic org
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an org's design that's rigid and tightly controlled
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What is organic org
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an org design that's highly adaptive and flexible
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What is unit production
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production of items in units or small batches
works best as organic org |
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What is mass production
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production in large batches
works best as mechanistic org |
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What is process production
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production of items in continuous processes
works best as organic org |
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What is simple structure
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an org's design with low departmentalization, wide spans of control, centralized authority, and little formalization
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What is functional structure
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an org design that groups together similar or related occupational specialities
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What is divisional structure
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an org structure made up of separate, semiautonomous units or divisions
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