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20 Cards in this Set
- Front
- Back
Formative Evaluation
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takes place during program design and development
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Summative Evaluation
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determine the extent to which trainees have changed as a result of participating in the training program
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Kirkpatrick's Four Level Framework of Evaluation Criteria
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the higher level outcomes should not be measured unless positive changes occure in lower level outcomes
Framework implies that changes at a higher level are more beneficial than changes at a lower level |
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Kirkpatrick's Four Level Framework of Evaluation Criteria Chart
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Level 4 (Results) Business results achieved by trainees
Level 3 (Behavior) Improvement of behavior on the job Level 2 (Learning) Acquisition of knowledge, skills, attitudes, behavior Level 1 (Reactions) Trainee satisfaction |
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Direct Cost
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salaries and benefits for all employeees involved in training; program material and supplies; equipment or classroom rentals or purchases; and travel costs
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Indirect Cost
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not related directly to the design, development, or delivery of the training program
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Criteria relevance
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the extent to which training outcomes are realted to the learned capabilities emphasized in the training program
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criteria contamination
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the extent that training outcomes measure inappropriate capabilities or are afffected by extraneous conditions
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Criteria Deficiency
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the failure to measure training outcomes tha were emphasized in the training objectives
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Threats to validity
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factors that will lead an evaluator to question either the internal validity and external validity
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Internal validity
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the believablity of the study results
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External validity
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the extent to which theevalutaion results are generalizable to other groups of trainees and situations
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Post-test only
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refers to an evaluation design in which only posttraining outcomes are collected
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Pretest/Posttest
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refers to an evalution design in which both pretraining and posttraining outcome measures are collected
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Pretest/Posttest with comparison group
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refers to an evaluation design that includes trainees and a comparison group
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Time Series
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refers to an evaluation design in which training outcomes are collected at periodic intervals both before and after training
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Solomon four group
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combines the pretest/posttest comparison group and the posttest-only group design
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Cost-benefit analysis
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process of determing the economic benefits of a training program using accounting methods that look at training costs and benefits
ROI should be limited only to certain training programs, because it can be costly |
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How to determine Return on Investment (ROI)
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Determining costs-methods for comparing costs of alternative training programs included the resource requirements models and accounting
Determining Benefits- Technical, academic and practictioner literature pilot training programs and observance of successful job performers Estimates by trainees and their managers |
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Utility analysis
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a cost benefit analysis method that involves assessing the dollar value of training based on: estimates of the difference in job perfomance between trained and untrained employees, the number of individuals trained, the length of time a training program is expected to influence performance, the variabliit in job performance in the untrained group of employees
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