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36 Cards in this Set
- Front
- Back
- 3rd side (hint)
Which of the following benefits the body by improving blood circulation, oxygen supply, and proper organ function? |
physical activity |
A. meal planning B. drinking plenty of water C. physical activity D. relaxation |
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What influence on the body can result in a series of mental and physical responses and adaptations? |
a. stress |
a. stress b. watching television c. a good night sleep d. a life of moderation |
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The first step in maintaining good hygiene is __________. |
c. hand washing |
a. using mouthwash b. brushing your teeth c. hand washing d. not smoking during work hours |
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On average, how many hours of sleep are recommended by medical professionals? |
b. 7 or 8 |
a. 3 or 4 b. 7 or 8 c. 5 or 6 d. 8 or 9 |
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A balanced diet includes getting plenty of __________. |
b. water |
a. processed foods b. water c. salt c. sugar |
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Your professional __________ is projected through both your outward appearance and your conduct in the workplace. |
b. image |
a. success b. image c. attitude d. health |
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Which of the following is of the utmost importance for male barbers? |
d. facial grooming |
a. a barber's jacket b. manicures c. protective skin products d. facial grooming |
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Because a significant number of people are sensitive or allergic to a variety of chemicals, barbershops often have what type of policy for staff members? |
c. no-fragrance |
a. stain free b. spill free c. no-fragrance d. standard uniform |
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A good professional choice of clothing for working in a barber shop would be closed that are __________. |
a. pressed and clean |
a. pressed and clean b. baggy c. tight d. dirty |
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Wrist watches can help you stay on schedule, but it is important for them to be __________. |
c. waterproof |
a. stylish b. trendy c. waterproof d. flattering |
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Which of the following can prevent fatigue in many other physical problems? |
a. good posture b. movement therapies c. repetitive motions d. physical therapies |
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When in a stress-free standing posture behind the chair, your head should be up and your chin _________ to the floor? |
c. parallel |
a. horizontal b. vertical c. parallel d. upright |
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When standing, your spine should be in what position? |
d. straight |
a. slightly curved b. elongated c. relaxed d. straight |
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What type of motion can have a cumulative effect on the muscles and joints? |
b. repetitive |
a. upward b. repetitive c. steady d. downward |
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At what angle should your arms be positioned when holding them away from your body while working? |
d. 60 degrees |
a. 90 degrees b. 45 degrees c. 30 degrees d. 60 degrees |
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To avoid ergonomic-related injuries, and what position should your wrist be held? |
a. straight or neutral |
a. straight or neutral b. parallel to the floor c. erect d. elongated and balanced |
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To sit correctly in a balanced position, the seat of the chair should be even with your __________. |
b. knees |
a. hips b. knees c. spine d. lower parts of your arm |
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What type of shoe is not safe to wear around electrical tools and sharp implements? |
c. open toed |
a. sneakers b. closed toed c. open toed d. boots |
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When standing behind the chair, your shoulder should be held in a(n) __________ position? |
a. leveled and relaxed |
a. leveled and relaxed b. straight c. elongated and balanced d. tilted forward or backward |
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When sitting, the souls of your feet should be on the floor, directly under your __________. |
b. knees |
a. hips b. knees c. chair d. spine |
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What is the key to avoiding musculoskeletal disorder in the barbering profession? |
d. prevention |
a. physical therapies b. movement therapies c. a stress-free environment d. prevention |
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When standing to cut hair, your legs should be __________. |
c. hip-width apart |
a. in a stiff position b. bent backward c. hip-width apart d. at a 60 degree angle |
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In a business setting, it is best to avoid topics such as __________. |
b. politics |
a. movies you have seen b. politics c. the weather d. sports |
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What should you use when dealing with problems that you encounter? |
a. tact |
a. tact b. body language c. sarcasm d. efficiency |
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Social media is a powerful tool when used correctly. You should not __________. |
b. forward spam |
a. manager personal pages/walls b. forward spam c. post helpful content d. communicate with clients |
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In the barbershop, what's the first communication step to help determine your client's service expectations? |
b. organize your thoughts |
a. clarify the clients needs b. organize your thoughts c. repeat the client's expectations d. establish a relationship with the client |
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Which of the following involves establishing a close and empathetic relationship that fosters agreement and harmony between individuals? |
d. rapport |
a. positive attitude b. good habits c. confidence d. rapport |
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What is one of the barbers most important human relations skills? |
c. communication |
a. showing emotions b. projecting a certain attitude c. communication d. education |
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Your __________ is expressed through your self-esteem and confidence and the respect you show others. |
a. professional attitude |
a. professional attitude b. mood c. capability d. success |
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A desirable quality for effective client relations is that you should talk less and __________ more. |
b. listen |
a. respond b. listen c. exercise d. share |
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Which of the following describes the interactions and relationships between two or more people? |
d. communication |
a. rapport b. empathy c. human relations d. communication |
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What is the best way to deal with disputes or differences within the barbershop? |
d. in private |
a. by sharing information with others b. by asking questions to gain understanding c. by avoiding the topic d. in private |
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As a professional, you should learn to control your emotions and respond rather than __________. |
b. react |
a. disapprove b. react c. listen d. understand |
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Establishing a professional online image is an essential __________ attribute. |
c. image building |
a. team camaraderie b. positive of attitude c. image building d. communications |
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One of the benefits of effective communications skills is __________. |
a. self-promotion |
a. self-promotion b. self-esteem c. self-checks d. self-confidence |
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You should show interest in the clients personal __________. |
c. preferences |
a. life b. hygiene habits c. preferences d. grooming |