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49 Cards in this Set
- Front
- Back
Manager |
An individual who achieves goals through other people |
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Organization |
A consciously coordinated social unit, composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals |
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4 actions of managers |
Planning Organizing Leading Controlling |
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Management roles |
Interpersonal Informational Decisional |
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Interpersonal role |
Figurehead, leader and liaison |
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Informational role |
Monitor, disseminator and spokesperson. Disseminator is info recorded from outsiders or from other employees to members of the organization |
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Planning |
Process that includes defining goals, establishing strategy and developing plans to coordinate activities |
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Leading |
Function that includes motivating employees directing others, selecting the most effective communication channels and resolving conflicts |
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Controlling |
Monitoring activities to ensure that they are being accomplished as planned and correcting any significant deviations |
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Technical skills |
The ability to apply specialized knowledge or expertize |
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Human skills |
The ability to work with understand and motivate others people both individually and in groups |
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Conceptual skills |
The mental ability to analyze and diagnose complex situations |
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Organizational behavior |
A field of study that I vestigates the impact that Individuals, groups, and structure have on ehavior within org for the purpose I'd applying such knowledge toward improving an org effectiveness |
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Managerial acitivies |
Traditional management: decision making planning and controling Communication Human resources management: motivating disciplining, managing conflict, staffing and training Networking |
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Systematic study |
Looking at relationships attempting to attribute causes and effects and drawing conclusions based on scientific evidence |
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Evidence based management (EBM) |
Basing managerial decisions in the best available scientific evidence |
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Intuition |
Instinctive feeling not necessarily support d by research |
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Psychology |
The science that seeks to measure explain and sometimes change the behavior of humans and other animals |
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Social psychology |
An area of psychology that blends concepts from psychology and sociology to focus on the influence of people on one another |
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Sociology |
The study of people in relations to their social enviorment of culture |
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Anthropology |
Study of societies to learn about human beings and their activities |
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Contingency |
Situational factors or variables that moderate the relationship between two or more variables |
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Workforce diversity |
Concept that org are becoming more heterogeneous in terms of gender, age, race, ethnicity, sexual orientation and other characteristics |
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Model |
Abstraction of reality, a simplified representation of some real-world phenomenon |
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Inputs |
Variables that lead to peocesses |
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Processess |
Actions that individuals, groups and organizations engage in as a result of inputs and that lead to certain outcomes |
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Outcomes |
Key factors that are affected by other variables |
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Stress |
A psychological process that occurs in response to environmental pressures |
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Task performance |
Combo of effectiveness and efficiency at doing core tasks |
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Organizational citizenship behavior |
Discretionary behavior that contributes to the psychological and social enviornmwnr of the workplace |
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traditional management |
decision making, planning and controlling |
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human resource management |
motivating, disciplining, managing conflict, staffing and training |
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Luthan 4 managerial activities |
Traditional management Communication HR management Networking |
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Management Skills |
Technical skills Human skills Conceptual skills |
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Positive Organization scholarship |
An area of OB research that studies how organizations develop human strengths foster vitality and resilience and unlock potential |
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model |
abstraction of reality, a simplified rep of some real world phenomeonon |
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inputs |
variables that lead to processes |
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Processess |
actions that individuals, groups and org engage in as a result of inputs and that lead to certain outcomes |
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outcomes |
key factors that are affected by other variables |
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stress |
psychological process that occurs in response to environmental pressures |
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task performance |
the combo of effectiveness and efficiency at doing core job tasks |
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Organizational citizenship behavior (OCB) |
discretionary behavior that contributes to the psychological and social environment of the workplace |
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withdraw behavior |
set of actions employees task to separate themselves from the organization |
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group cohesion |
quantity and quality of a groups work output |
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group functioning |
quality and quantity of groups work outputs |
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productivity |
combination of the effectiveness and efficiency of an organization |
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effectiveness |
degree to which an organization meets the needs of its clientel or customers |
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efficiency |
degree to which an organization can achieve its end at a low cost |
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organizational survival |
degree to which an organizations is able to exist and grow over the long term |