Mobile broadband

I have been a Comcast customer for over eight years, and have had serious customer service issues dealing with billing, service, and contracts over the years. Because I live on my Social Security, I called the Retention/Loyalty phone number on January 2nd to ask if I could sign up for a lower-cost 2-year service contract. I had been paying over $160 per month, and asked if there was a plan that would be less expensive. I talked to an agent, and signed up for a triple play plan of $129.99 per month, less credit deductions; and was told my monthly bill would be approximately $152. When I received my pro-rated bill, it was $175.77. My next bill was $171.30. Neither was no where near the amount I signed up for! Needless to say I was very…

According to the 2016 1st Quarter financial reports released by Comcast, the company’s cable communications revenue increased by 6.7%. Despite being recognized as a company with notoriously bad customer service, Comcast are steady making attempts to not allow their biggest threat to be themselves. According to FORTUNE, “its last quarterly earnings report showed that the number of overall customer ‘relationships’ increased 156,000, a 90% improvement from the same period last year.” As Comcast…

Porter’s five forces model identifies and analyzes five competitive forces of industries. The first of Porter’s five forces model is the threat of new entrants. Comcast’s core business segment is cable communications. In this segment, Comcast faces a relatively low threat of new entrants because cable communications possess high capital requirements, which prevents many companies from exploring the industry. Cable communications also require an enormous amount of time creating an infrastructure…

Comcast competitiveness within the cable industry Christopher L. Tullos Trident University Abstract The paper reviews Comcast and their position in the volatile market of cable broadcast service and how their guiding principles relate to their primary stakeholders. Strategic management principles were also studied as they relate to the guiding vision of Comcast and how the six basic steps of strategic management relates to the needs and treatment of the primary stakeholders…

The Environment Verizon’s recent work stoppage made an impact on the economy, technology, social values, political system and the legal system that are a part of the economy. Forty thousand employees ended up going on strike due to problems with wages, health insurance and retirement. Health Insurance was affected the most. According to DiMaggio (2016), “These concessions, which include higher premiums, deductibles, and out-of-pocket expenses, remain in the new contract, though the wage…

has evolved into perhaps the most influential technological device in history. Smartphones are popular amongst multiple demographics, from children who have only recently learned their first words to elderly citizens. The uses for smartphones are endless as there millions of applications that can help simplify almost all aspects of one’s life or quite simply provide one with entertainment. With nearly any topic one can think of there is most likely an application associated with the subject…

Provide an overview of your chosen organization Verizon is a company that offers wireless and wireline services to their customers. Verizon not only provides communication support for customers they are also a company that offers innovative technology and entertainment. Verizon not only provides services for consumers they also offer service to business and governmental agencies. Verizon is divided into two parts wireline and wireless that offers wireless voice and data services. Verizon…

Verizon Communications Incorporated (Verizon, The company) is a public limited company that works towards providing wired/wireless telecommunication services, web programs and internet applications. Being a major corporation that competes in the telecommunications market, government regulations must be implemented, practiced and followed to protect consumer rights and the industry itself. These policies allow Verizon to work towards a new and improved wireless network for present and upcoming…

RBI- AN INTRODUCTION Rural Broadband Initiative (RBI) is a rural counterpart of Ultra-Fast Broadband (UFB). The difference between them lies in the area of their deployment, i.e. Rural Broadband Initiative is a government initiative to provide high speed internet access to rural areas whereas Ultra-Fast Broadband provides high broadband speeds to the urban areas. Rural Broadband Initiative came into picture in the year 2009 and upon its completion in the year 2016; it will provide broadband to…

Initially, modems were used as a way for Teletype machines (printers) to communicate over telephone lines. In the 1960’s however, modems became much more popular thanks to AT&T by introducing modems that connected most of the phones in the United States to work on its network. Now though, modems are used in various ways allowing many devices of various shapes and form to sent data from anywhere. Additionally, due to its increased application, the speeds of modems have also…