JetBlue Airways

JetBlue didn’t realize how serious the problem was or that it would span over the next five days. All issues which impacted the companies operation and income. The company empowered its employees to make decision concerning operations and ability to cancel when necessary. An excerpt from JetBlue’s 2007 Environmental and Social Responsibility Report: “we were negatively impacted by an ice storm that hit the New York metropolitan area and caused the cancellation of about 1,200 flights over a six-day period. After our recovery from the storm, we implemented a multiphased strategy to improve our overall operating reliability, allow our crewmembers to better handle irregular operations (which includes pre-emptive cancellations for severe weather), and improve customer communications. ” My Opinion Even though JetBlue experienced uncontrollable situation factors because they do not have control of the weather, they do have control of the decisions and actions their company and employees make. JetBlue should have enabled or empowered the employees to make key decisions when necessary. When the employees saw and experienced the delay after delay they should have reacted and if necessary contacted someone how could have assisted. JetBlue made an explicit service promise to its…

Air travel is nowhere near comfortable. A message from Dr. Florence Thomson written in response to an article published in The British Medical Journal in 1953 was, “most passengers are quite unable to rest in comfort in the position allowed, and sleep is quite impossible except in very short snatches” (996). In 2016, nothing changed for the better in this regard; CNN recently published an article about the disruptive passengers in flights and incidents of air rage in airplanes (McKirdy). What…

Introduction 1. Business Analysis of Aegean Airlines In 1999 founded the Aegean Airlines becomes the first Greek private company licensed aviation. Primary destinations were Athens, Thessaloniki and Heraklion. Then flights to Rhodes, Chania, Alexandroupoli, Kavala and Kerkyra. In March 2001 the company opens the Business Class service and joins forces with the Cronus Airlines and now travels to 11 destinations in Greece and abroad 7. In 2009 a very good year for Aegean after doing a proposal…

Hawaiian Airline Service Hawaiian Airlines is all about ease. On an average approximately 212 jet flys from Hawaiian island. We provide non-stop flights to the "United States". We Additionally provide airline service to Australia, Philippines, American Samoa, Tahiti, Korea and Japan. Free excellent food meals and bites are provided on every South Pacific, Trans-Pacific, and Asia flight. Travellers Point are a group of highly talented individuals which are keen to add possibly the best airline…

1.0 Before Singapore International Airlines (SIA) was implemented. It started off with the name Malayan Airways Limited (MAL), (MAL) started with 3 scheduled flights every week to Kuala Lumpur, Ipoh and Penang. After 5 years, more planes were bought to enable more flights to head out to many other different countries. (Singapore Airlines, 2014). In 1965 is when Singapore gained its independence from Malaysia, both countries decided to joint alliance and control the airline in 1966, renaming it…

1. The Passenger “American Airlines, Flight 11. 9-11-2001. Economy Class, seat 32A. Boarding time: 7:45 A.M. Departing from Logan International Airport of Boston MA, Gate B32. Destination: Los Angeles, California.” I restlessly read my plane ticket over and over. It may seem as if it’s not a big deal. Just a boarding pass, right? But this isn’t just any flight. After being in Boston for almost two weeks, the homesickness is hardly bearable anymore. It’s almost been two weeks since I’ve seen my…

Analysis The Environment Airlines are on track to be profitable, expecting to lower operating costs and higher ticket prices. However, the September 11, 2001 terrorist attacks cast a long shadow on the global airline industry. Other pressures on the airline industry include: customer dissatisfaction, safety maintenance, debt servicing, air-traffic delays, mergers, and open skies agreement (allowing greater access to U.S. market by non U.S. carriers) The Industry Threats. Southwest has…

OVERVIEW: Background: Etihad airway is one of the most successful airlines as it has already been recognized as the World’s leading airline three times consecutively. The success of Etihad airways just established within just ten years as is recognized as one of the fast growing airlines in the history of commercial aviation. The airline was founded in July 2003 by the Royal (Amiri) decree and started its operations on November 2003. They are known to be the national airlines of United Arab…

airline industry operations was at its peak. Because of high aviation turbine fuel (ATF) prices, rapid fleet expansion rising labour costs ,shortage of skilled labour and price competition major airline operators like Air India, Jet Airways, Indian Airlines and Kingfisher Airlines had reported large losses since 2006. The problem was also increased by new players entering into the industry even before the existing players could steady their operations. When recession hit India, all the above…

as long as the acquired company becomes Southwest rather than being operated separately. Up to this point Southwest has grown from a small regional airline to a large domestic carrier but they haven’t made the move to international flights. The international market is much larger and still underserved in many larger cities. If they can figure out how to navigate the international market at successfully as they have done the domestic market they could find it very profitable. Threats Two of…