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14 Cards in this Set

  • Front
  • Back

Using silence

Allowing the patient to take control of the discussion if they do desire

Accepting

Conveying positive regard

Giving recognition

Acknowledging; indicating awareness

Offering self

Making one self available

Giving broad opening

Giving broad opening ; allowing the patient to select the topic

Offering general leads

Encouraging the patient to continue

Placing the event in time or sequence

Clarifying the relationship of events in time

Making observations

Verbalizing what is observed or perceived

Encouraging comparison

Asking the patient to compare similarities or differences in ideas,experiences, or interpersonal relationships

Restating

Letting the patient know whether an expressed statement has been understood or not

Reflecting

Referring questions or feelings back to the patient so they may be recognized and accepted

Focusing

Taking notice of a single idea or even a single word

Exploring

Delving further into a subject,idea,experience,or relationship

Seeking clarification and validation

Striving to explain that which is vague and searching for mutual understanding