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39 Cards in this Set
- Front
- Back
The process of using messages to generate meaning
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communication
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An activity exchange , or set of behaviors that occurs over time.
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process
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the understanding of the message
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Meaning
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the means by which a message moves from the source to the receiver of the message.
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channel
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the receiver's verbal and non verbal response to the source's message
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Feedback
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The process of translating an idea or thought into a code
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Encoding
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A set of circumstances or a situation
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Context
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The process of using messages to generate meanings in a situation where a single source transmits a message to a number of receivers.
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Public Communication
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The process of using messages to generate meanings in a mediate system, between a source and a large number of unseen receivers.
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Mass Communication
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A set of rules about language that determines how words are arranged to form phrases and sentences
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Syntax
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The agreed-upon meaning or dictionary meaning of a word.
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Denotative
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An Individualized or personalized meaning of a word which may be emotionally laden.
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Connotative
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The study of bodily movements, including posture gestures, and facial expressions
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Kinesics
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1.Liking,2.status,3. responsiveness
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Mehrabian
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non verbal movements that accompany or reinforce verbal messages.
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illustrators
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Nonverbal movements of the face and body used to show emotion.
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Affect Displays.
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Nonverbal movements that control the flow or pace of communication.
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Regulators
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nonverbal movements that you might perform fully in private but only partial in public
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Adaptors
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The study of the human use of space and distance
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proxemics
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The nonword sounds and non word characteristics of language such as pitch, volume, rate, and quailty.
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Paralinguistic features.
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Ornaments or adornments we display that hold communicative potential.
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Artifacts.
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The instinctive focus we give to stimuli signaling a change in our souroundings, stimuli that we deem important, or stimuli that perseve to signal danger.
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Automatic Attention
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The part of our conciousness that interprets and assigns meaing to stimuli we pay attention to.
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Working memory.
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Involved listening with a purpose
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Active Listening
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Listening with a purpose and attempting to understanding a person.
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Empathic Listening
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Listening that challenges the speakers message by evaluation its accuracy, meaningfulness, and utility.
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Critical Listenin
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Situation involving relaxing, fun, emotionally stimulating information.
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Enjoyment Listening
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A unique combination of rituals religious beliefs, ways of thinkging and ways of behaving that unify a group of people.
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Culture
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A group that exists with a larger, dominate culture that defers from the dominate in some significant characteristic
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Co-culture
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The belief that your own group or culture is superior to other groups or cultures
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Ethnocentrism
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Communication that occurs within interpersonal relationships
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interpersonal Communication
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A Theory that explains how relationships develop and deteriorate thru the exchange of intimate information
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Social Penetration Theory
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The process by which relationships grow. (knapps model)
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relational development
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The process of keeping a relationship together.Knapps Model
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Relationship maitenance.
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In Knapps Model - The process by which relationships disintegrate.
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relational deteriation
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A theory that upon first meeting, strangers seek to reduce the uncertainty that they have about the other person.
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uncertainty reduction Theory
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A question that focuses on an applicants past actions and behaviors to determine how he or she will perform in the future.
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behaviorally based question
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Process thru which individuals develop a set of expectations and beliefs concerning how people communicate in particular occupations and in formal and informal work settings
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Anticipatory Socialization
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A document that organizes credentials over time
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Chronological Resume
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