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70 Cards in this Set
- Front
- Back
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1. Logisticsclearly contributes to ___________ and ___________ utility. a. time; place b. form; time c. place; form d. possession; time e. none of the above |
a. time; place |
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2. ___________ utility refers to the valueor usefulness that comes from a customer being able to take possession of aproduct. a. Time b. Place c. Form d. Possession |
d. Possession |
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3. ___________ utility refers to havingproducts available where they are needed by customers. a. Possession b. Time c. Place d. Form |
c. Place |
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1. Allof the following are types of economic utility, except: a. Time b. Production c. Place d. Possession e. Allof the above are types of economic utility |
b. Production |
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5. “Howwell a company does what it says it’s going to do” represents ___________. a. efficiency b. productivity c. leadingedge logistics d. effectiveness |
d. effectiveness |
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6. What concept refers to “how well companyresources are used to achieve what a company promises it can do?” a. Efficiency b. Productivity c. Reengineering d. Effectiveness |
a. Efficiency |
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7. Every customer getting the same type and level of logistics service refers to ___________. a. tailoredlogistics b. mass logistics c. effectiveness d. efficiency |
b. mass logistics |
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8. Which of thefollowing is not a reason for the increased importance of logistics? a. growing power of manufacturers b. reductionin economic regulation c. globalizationof trade d. technologicaladvances e. allof the above are reasons |
a. growing power of manufacturers |
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9. Widespread reductions in economicregulation of US transportation carriers occurred in ____. a. 1960s and 1970s b. 1970s and 1980s c. 1980s and 1990s d. only the 1990s |
b. 1970s and 1980s |
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10. The____ concept suggests that the customer desires a product offering that ishighly tailored to the customer’s exact preferences. a. marketdemassification b. relationshipmarketing c. customized customer d. niche marketing |
c. customized customer |
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11. Approximately____ percent of US adult women are currently in the workforce. a. 70 b. 60 c. 50 d. 40 |
d. 40 |
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12. ____ refers tothe removal of intermediaries between producer and consumer. a. direct channels b. marketdemassification c. consolidation d. disintermediation |
d. disintermediation |
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13. ____ are storeswith large amounts of both floor space and product for sale. a. massmerchandisers b. power retailers c. big-box retailers d. do-it-yourself(DIY) retailers |
c. big-box retailers |
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14. Worldtrade grew at an average annual rate of approximately ____ percent between 1991and 2011. a. 5.5 b. 4.5 c. 3.5 d. 2.5 |
a. 5.5 |
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15. The____ approach indicates that a company’s objectives can be realized byrecognizing the mutual interdependence of major functional areas. a. supply chain b. systems c. interfunctionality d. rhochrematics |
b. systems |
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16. The movement andstorage of materials into a firm refers to: a. physicaldistribution b. materials management c. supply chainmanagement d. materialshandling |
b. materials management |
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17. Whichconcept refers to the storage of finished product and movement to the customer? a. supply chainmanagement b. businesslogistics c. physical distribution d. materialsmanagement |
c. physical distribution |
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18. Logisticsmanagers use the ____ approach to coordinate materials management and physicaldistribution in a cost-efficient manner. a. total cost b. supply chain c. interfunctionallogistics d. intrafunctionallogistics |
a. total cost |
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19. A cost trade-offis a situation where: a. all costs reactaccording to their individual degrees of inflation in the economy b. all costs arereflected as a percentage variation from standard costs c. some costs increase and some costs decrease d. some costs areeliminated by efficient management controls |
c. some costs increase and some costs decrease |
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20. The____ department often measures inventory in terms of its cost or value indollars, whereas ____ tends to measure inventory in terms of units. a. marketing;logistics b. finance;production c. marketing;production d. finance; logistics |
d. finance; logistics |
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21. A commoninterface between production and logistics involves: a. the types ofmaterial handling equipment b. the length of production runs c. the use ofplastic versus wood pallets d. the mode oftransportation |
b. the length of production runs |
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22. ____refers to the delay of value-added activities such as assembly, production, andpackaging to the latest possible time. a. building blocks b. leanmanufacturing c. deferral d. postponement |
d. postponement |
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23. Thefour basic components of the marketing mix include all of the following except: a. price b. production c. place d. promotion |
b. production |
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24. Co-brandingallows customers to purchase products from two or more name-brand retailers atone store location. Which of the following statements about co-branding isfalse? a. they offerpotential customers convenience by satisfying needs at one place b. they boost brandawareness c. they create relatively few logistical challenges d. they increasecustomer spending per transaction e. all of the aboveare true |
c. they create relatively few logistical challenges |
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25. Landed costsrefer to: a. the costs of aproduct shipped via surface transport b. the costs of aproduct that is quoted cash on delivery (COD) c. the costs of aprepaid shipment d. a price that includes both the cost of the product plustransportation to the buyer |
d. a price that includes both the cost of the product plus transportation to the buyer |
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26. ____refers to being out of an item at the same time there is demand for it. a. intensivedistribution b. tailoredlogistics c. stockout d. supplierindifference |
c. stockout |
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27. Which of thefollowing is not part of the marketing channel? a. the logisticschannel b. the negotiationschannel c. the promotionchannel d. the financechannel e. all are part of the marketing channel |
e. all are part of the marketing channel |
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28. The ownershipchannel consists of all parties except: a. customers b. manufacturers c. wholesalers d. retailers |
a. customers |
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29. Which channelcovers the movement of title to the goods? a. promotions b. logistics c. finance d. ownership |
d. ownership |
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30. ____ is bringingtogether similar stocks from different sources. a. accumulating b. assorting c. auditing d. allocating |
a. accumulating |
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31. ____ refers tobreaking a homogeneous supply into smaller lots. a. sorting out b. allocating c. accumulating d. assorting |
b. allocating |
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32. Channelintermediaries: a. assume temporaryownership of the goods b. tend to lack focus c. fill niches d. tend to disappearas the market becomes organized |
b. tend to lack focus |
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33. Brokers areintermediaries that are commonly associated with the ____ channel. a. promotions b. finance c. ownership d. negotiation |
d. negotiation |
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34. The most costlylogistics activity in many firms is ____ a. industrialpackaging b. transportation management c. order management d. warehousingmanagement |
b. transportation management |
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35. U.S. News &World Report suggeststhat logistics employment should increase by ____ percentthrough 2018. a. 10 b. 15 c. 20 d. 25 |
c. 20 |
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36. Which of thefollowing is not a benefit to utilizing information in logistics? a. greater knowledgeand visibility across the supply chain b. greater awarenessof customer demand via point-of-sale data c. bettercoordination of manufacturing, merchandising, and distribution through ERPtools d. more streamlinedorder processing and reduced lead time e. all of the above are benefits |
e. all of the above are benefits |
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37.. How do data andinformation differ? a. dataare a body of facts in a format suitable for decision making, while informationis simply facts b. they are the same c. data are simply facts; information is a body of facts ina format suitable for decision making d. dataare associated with decision support systems; information is associated withERP systems |
c. data are simply facts; information is a body of facts in a format suitable for decision making |
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38. ____refers to the collection of large amounts of near-real-time data collectedthrough a variety of sources such as sensors and smart phones, among others. a. cloud computing b. big data c. data warehousing d. decision supportsystems |
b. big data |
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39. ____provide effective ways to process organizational business data, to performcalculations, and to create documents. a. enterpriseresource planning systems b. transactionprocessing systems c. decision supportsystems d. office automation systems |
d. office automation systems |
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40. The most relevantgeneral software package for logisticians is ____. a. spreadsheets b. word processing c. presentationpackages d. email |
a. spreadsheets |
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41. Which of thefollowing is not considered a general software package? a. spreadsheets b. presentationpackages c. word processing d. databasemanagement e. all are general software packages |
e. all are general software packages |
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42. ____help various stakeholders—employers, suppliers, customers—work together byinteracting and sharing information in many different forms. a. decision supportsystems b. communication systems c. office automationsystems d. transactionprocessing systems |
b. communication systems |
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43. Whathas emerged as the measuring stock for logistics information technology in the21stcentury? a. Facebook b. the Internet c. wireless communication d. enterpriseresource planning systems |
c. wireless communication |
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44. ____refers to a network of satellites that transmits signals that pinpoint theexact location of an object. a. global positioning systems b. geographicinformation systems c. the NationalSecurity Agency d. electronic datainterchange |
a. global positioning systems |
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45. Electronic data interchange representswhat general type of information management system? a. communicationsystem b. transaction processing system c. decision supportsystem d. office automationsystem |
b. transaction processing system |
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46. ____refers to the computer-to-computer transmission of business data in astructured format. a. big data b. enterpriseresource planning systems c. electronic data interchange d. data mining |
c. electronic data interchange |
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47. Which of thefollowing statements about EDI is not true? a. EDI can have highsetup costs b. EDI can result in increased inventory carrying costs c. EDI can lead toincreased billing accuracy d. the Internet islikely a complement to, rather than substitute for, EDI |
b. EDI can result in increased inventory carrying costs |
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48. Automaticidentification systems are an essential component in ____. a. every warehouse b. point-of-sale systems c. a logisticsinformation system d. dual distribution |
b. point-of-sale systems |
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49. The most popularautomatic identification system currently in use is ____ a. voice-data entry b. radio-frequencyidentification c. magnetic strips d. bar code scanners |
d. bar code scanners |
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50. Whichof the following statements about radio-frequency identification (RFID) isfalse? a. RFID only offers read capabilities b. Walmart has beena major catalyst for RFID usage in logistics c. RFID can storelarge quantities of data d. RFID has helpedto reduce the occurrence of inventory stockouts e. all of the aboveare true |
a. RFID only offers read capabilities |
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51. A logisticsinformation system begins with: a. a logistics manager requesting information b. a good computersystem c. lots of money d. a customer order |
a. a logistics manager requesting information |
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52. All of thefollowing statements about logistics information systems are true, except: a. “timely” canrefer to the up-to-date status of information b. internal sources of logistics information are relativelyplentiful c. “timely” canrefer to how quickly a manager receives requested information d. a LIS must beconcerned with the nature and quality of data e. all of the aboveare true |
b. internal sources of logistics information are relatively plentiful |
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53. Theprimary advantage of ____ is that enables a firm to test the feasibility ofproposed changes at relatively little expense. a. data mining b. expert systems c. simulation d. artificialintelligence |
c. simulation |
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54. Which of thefollowing is not a logistics-related decision support system? a. simulation b. application-specificsoftware c. transportationmanagement systems d. electronic data interchange e. all of the aboveare logistics-related decision support systems |
d. electronic data interchange |
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55. Warehousemanagement systems represent an example of what general type of informationmanagement system? a. communicationsystem b. transactionprocessing system c. decision support system d. office automationsystem |
c. decision support system |
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56. Whichof the following is not a potential benefit of transportation managementsystems? a. fewer stockouts b. reduced fuelconsumption c. decreased emptyvehicle miles d. reducedtransportation expenditures e. all of the aboveare benefits |
a. fewer stockouts |
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57. ____refers to the application of mathematical tools to large bodies of data inorder to extract correlations and rules. a. fuzzy logic b. factor analysis c. data mining d. linear regression |
c. data mining |
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58. Efficient datamining is dependent upon ____. a. good forecastingtools b. top managementcommitment c. high-speedtechnology d. data warehouses |
d. data warehouses |
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59. ____create and maintain consistent data processing methods and an integrateddatabase across multiple business functions. a. logisticsinformation systems b. enterprise systems c. decision supportsystems d. transactionprocessing systems |
b. enterprise systems |
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60. The origins ofcontemporary ERP systems can be traced back to logistics and ____. a. manufacturing b. marketing c. purchasing d. finance |
a. manufacturing |
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61. Which of thefollowing statement about ERP is false? a. Inrecent years, ERP vendors have begun to provide high-qualityapplication-specific logistic capabilities b. ERPimplementation costs can easily reach tens of millions of dollars c. ERP’s origins can be traced back to finance andmanufacturing d. ERP glitchesoften have a logistical component to them e. all of the aboveare true |
c. ERP’s origins can be traced back to finance and manufacturing |
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62. Allof the following are potential costs associated with ERP implementation,except: a. employee training b. system testing c. data conversion d. upgraded computerhardware e. all of the above are costs |
e. all of the above are costs |
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63. Approximately____ percent of the world’s population currently uses the Internet. a. 45 b. 35 c. 25 d. 15 |
b. 35 |
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64. The return ratesfor online purchases is approximately ____ percent a. 20 b. 25 c. 30 d. 35 e. none of the above |
c. 30 |
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65. Which of thefollowing statements is false? a. ordersassociated with online retailing tend to be for smaller quantities thanin-store retailing b. online retailingis characterized by open-case, rather than full-case, picking c. online retailersare challenged by last-mile considerations d. online retailing and in-store retailing experiencesimilar rates of product return |
d. online retailing and in-store retailing experience similar rates of product return |
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66. Theworldwide public cloud services market grew by approximately ____ percentbetween 2011 and 2012? a. 20 b. 15 c. 10 d. 5 |
a. 20 |
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67. Whathas emerged as the most popular application of on-demand logistics software(cloud computing)? a. warehousemanagement systems b. transportation management systems c. inventoryoptimization d. collaborativeforecasting |
b. transportation management systems |
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68. Whichof the following is not a type of benefits that comes from electronicprocurement? a. transactionalbenefits b. managementinformation benefits c. compliancebenefits d. production benefits e. all of the aboveare benefits |
d. production benefits |
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69. In a reverseauction, ____. a. multiple sellersinvite bids from multiple buyers b. one buyer invitesbids from one seller c. one buyer invites bids from multiple sellers d. multiple sellersinvite bids from one buyer |
c. one buyer invites bids from multiple sellers |
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70. ____has been identified as the biggest information technology challenge thatcompanies face today. a. software viruses b. informationsecurity c. the cost of technology d. employeeresistance |
c. the cost of technology |
