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65 Cards in this Set

  • Front
  • Back

I've heard about benzoyl peroxide and salicylic acid, but why sulfur in the Unblemish Wash (Step #1)?

R+F uses 3% Sulfur in its wash. It's the only acne medication proven to reduce redness, plus it inhibits the growth of bacteria, dries existing acne, and brings pustules to the surface of skin, clearing everything underneath it.

Name two ingredients in the Spot Fading Toner (Unblemish #2) and what they do.

1. Hydroquinone, which helps lighten post acne marks.


2. Salicylic acid, which helps remove clogged pores.

Tell me about the Clarifying Toner (Unblemish #2).

It is alcohol free with mild Alpha Hydroxy Acids to help clear pores. The better choice of toners for those trying to clear up active acne.

Why is the Dual Intensive Acne Treatment (Unblemish #3) packaged in a two-compartment chamber?

It helps the Benzoyl Peroxide hold its efficacy longer.

How does the Oil Control Lotion (Unblemish #4) work?

Time released, non-comedogenic oil control to help reduce oil and mattify skin.

Which three things does the Intensive Brightening Toner (Reverse #2) do?

1. Brightens skin


2. Gradually fades discoloration


3. Enhances cell renewal

What are the two main ingredients in the Dual Active Brightening Complex (Reverse Regimen #3) and what do they do?

1. Pure Vitamin C to enhance brightening of the skin


2. Retinol to diminish fine lines and wrinkles

What is the SPF of the Reverse Sunscreen (Step #4) and why is it so high?

SPF 50 - The Reverse regimen uses retinol, which can increase your skin's sensitivity to the sun. Using the SPF diligently during the day will help keep sun spots away!

Which steps of Reverse do you sub out for the Reverse Accelerator Pack?

Steps 2 & 3. Your customers would order the Reverse Wash (#1), Accelerator Pack, and SPF 50 lotion (#4), which altogether comes to about the same price as the normal Reverse Regimen.

What is the difference between the regular Reverse regimen and the Accelerator Pack?

Both the Skin Lightening Toner & the Skin Lightening Treatment have (2%) hydroquinone, which is proven to lighten even the most stubborn dark marks.

Can you use the AMP MD Roller with the Reverse regimen?

Yes, but not with the Accelerator Pack.

What is the basis of the Redefine Cleansing Mask (Step #1)?

Kaolin clay and Dimethicone beads to smooth skin.

What is special about the Redefine Triple Defense Treatment SPF 30 (#3 AM Cream)?

It has the highest concentration of peptides available over the counter.

What does the Redefine Overnight Restorative Cream (#3 PM cream) do?

The peptides stimulate collagen production overnight while antioxidants A, C and E work on a 12-hour time-release.

What does the Soothe Gentle Cream Wash (Step #1) use and why?

Chamomile and green tea (no soap) to purify and calm skin.

Why would you use Soothe Sensitive Skin Treatment (Soothe #2)?

To protect against triggers that cause inflammation, breakouts and aging.

Which regimen uses the the Moisture Replenishing Cream and what does it do?

Soothe, Step #3. It uses chamomile to calm the skin, while hydrating and nourishing to replace skin’s natural moisture.

Which R+F sunscreens have been awarded seal of recommendation from the Skin Cancer Foundation?

All of them!

What age can you begin to use the products in the Soothe Regimen?

Newborns +

What makes the Soothe Mineral Sunscreen unique?

It's mineral-based; Zinc Oxide and Titanium Dioxide help keep the skin cooler


and calm, in turn minimizing redness while protecting from the sun. Shake before use!

What do the Soothe products NOT contain?

Soothe is free of:



- Fragrance


- Alcohol


- Color


- Soap

Which R+F Products contain gluten?

- Soothe Mineral Sunscreen SPF 30
- Soothe Sensitive Skin Treatment *may* include trace amounts of gluten

How does the Marco E work?

The diamond bit tip sweeps away dead skin cells from the uppermost layers of the skin leaving behind a smoother, healthier, more luminous complexion.

What does the AMP MD Roller do?

It safely and effectively conditions the outermost layer of the skin using surgical-grade (2mm) micro-needle tips. When used in conjunction with the retinol and peptides in the Night Renewing Serum the result is firmer, younger looking skin.

Why not just buy a cheaper roller on Amazon?

- No 60-day money back guarantee


- R+F's is patent-pending with clinical trials to back it up


- Ours comes with Night Renewing Serum


- Ours includes cleansing tablets


- AMP Roller has the correct size needles that pass the FDA regulations for safe in-home use

Name two ways that the AMP Roller works.

1. It allows any following treatment to be absorbed past the skin's protective barrier where the serum can be most effective.


2. The tiny punctures actually signal the body that is has been wounded. The body rushes collagen and elastin (our body's plumping agents) to the surface to 'repair' the skin, resulting in fewer wrinkles and healthier skin.

Why is is called 'Multi-Function' Eye Cream?

1. Peptides minimize the appearance of crow’s feet


2. Calming agents reduce appearance of puffiness


3. Peat Extract and optical filters diminish dark circles and visibly brighten eye area.

What's to love about the Eye Cloths?

They contain a powerful combination of peptides that minimize the appearance of fine


lines/wrinkles and under eye puffiness. Plus, they are oil and fragrance free and safe to use on the whole face and even eye area to remove makeup!

How do you apply the Multi-Function Eye Cream?

Because topical creams 'travel' about an inch from where you apply them, and because these are medicine-based products, the Eye Cream should not be applied any closer to the eye than around the orbital bone.

What two things do the Hand Treatment target?

1. Fine lines/wrinkles


2. Age spots

Where can you use the AMP Roller?

Anywhere! BUT results are only guaranteed for firmness on the face, neck, and lips.

What do the ingredients in the Lip Renewing Serum do?

- Peptides visibly smooth lip texture &


reduce appearance of lip wrinkles.


- Vitamin E moisturizes


- Tomato Extract provides a bit of


natural color

Why do I need the Night Renewing Serum and the PM cream?

The Night Renewing Serum is an intense anti-wrinkle formulation, not a moisturizer! Peptides and Retinol help minimize pores, improve skin texture, and reduce the appearance of fine lines and wrinkles.

What are the main ingredients in the Microdermabrasion paste and who can use it?

Salt and sugar (it's also oil-free). Anyone except those with sensitive skin. You can reduce the level of exfoliation by adding water if needed.

What would you recommend for keratosis pilaris ('chicken skin')?

Microdermabrasion Paste + Soothe #2 (Sensitive Skin Treatment).

What do the Body Microdermabrasion Bar and Lip Microdermabrasion stick do?

Both remove dry/dead skin while conditioning and shielding 'new' skin with coconut butter and bees wax. The bar is great for shaving and the lip microdermabrasion stick is the perfect prepper for the Lip Serum!

Is the Mineral Peptides just loose powder makeup?

It's the closest thing that R+F has to makeup but it's also a treatment product. Peptides shield against biological and environmental triggers that can cause inflammation, breakouts & aging. Plus, it has SPF 20 in it!

What colors does the Mineral Peptides Powder come in?

Light, Medium, and Bronze.

What are the best things about the Foaming Sunless Tanner?

- White, lightweight foam


- No stinky smell


- No streaks


- No orange color


- Oil free


- Dries quickly with no transfer


- Gives you a natural color without exposure to harmful UV rays!

What are the two ingredients in Actue Care?

1. Hyaluronic Acid, a moisture-binder


2. A potent peptide that helps reduce the appearance of wrinkles and visibly increases skin's firmness and elasticity

What SPF is the Body Sunscreen?

30 SPF. Water resistant, UVA/UVB protection, non-sticky, non-greasy, non-whitening.

Why do you like the Lip Shield?

SPF 25! Plus, Shea butter, avocado, and sunflower seed oils hydrate and condition the lips.

Which products can pregnant or breastfeeding women definitely NOT use?

- Reverse Accelerator Pack


- Unblemish Spot-Fading Toner


(Both contain hydroquinone.)


What about retinol for pregnant/nursing women?

R+F uses retinol in:


- Redefine Night Renewing Serum


- Redefine Overnight Restorative Cream


- Reverse Skin Lightening Treatment (Accelerator Pack)


- Reverse Regimen Step #3


* Use is determined by personal/customer discretion... always advise they take the ingredient list to their doctor first *

Does R+F do any testing on animals?

No.

Do R+F products contain any lanolin?

Only the gel caps that house the MAXIMUM D3 Supplements contain lanolin.

What do you recommend if your client asks for a night cream with the Reverse Regimen?

Redefine Overnight Restorative Cream (Step #3 PM Cream).

What should you recommend for blackheads?

1. Use Micro-Dermabrasion Paste to remove dry cells that clog pores.


2. Follow with Unblemish Sulfur Wash as a 10 minute pore-clearing mask on dry skin. Rinse, pat dry and use the remaining regimen products as usual. Optional: Night Renewing Serum after cleansing and toning


4. Use the MACRO E only when your skin is clear of blemishes-or avoid the acne area.

What is hyaluronic acid?

Don't let the word 'acid' fool you: hyaluronic acid isn’t harsh or skin-stripping at all. In fact, it’s the exact opposite – a powerful humectant (aka moisture-binding ingredient) that keeps skin plump, firm, and hydrated... and, yes, younger-looking!

How long does a box of Acute Care last?

One box will last one month, using a pair of strips every 3rd night. Results will last 12 weeks from your first application.

What is an ad hoc order?

A Preferred Customer's off-cycle order. Customer will still get the 10% discount but will incur shipping charges.

What do you tell a customer on Unblemish who is still breaking out?

1. Don't use the Sulfur Wash more than 2x/day (if necessary to wash more, use something gentle such as Cetaphil).


2. If using the Spot-Fading Toner, switch to the Clarifying Toner

Can you cut the Acute Care strips?

Not recommended. It will compromise the structure of the Liquid Cones.

What's the difference between the new $695 and $995 business kits?

- $995 will give you five total regimens (one of each plus one of your choice), Full Acute Care Box, Eye Cream, Lip Serum, Microdermabrasion Paste Packets, plus more 'extras'


-$695 will give you only four regimens (Redefine, Soothe & Reverse plus one of your choice) and only two packets (4 strips) of Acute Care



How do you promote?

- Once you reach 600 PS1LV in a month you will promote to Executive Consultant (EC)


- Once you have 1 EC leg under you, you will promote to Level 1


- Once you have 2 EC legs under you, you will promote to Level 2


- Once you have 4 EC legs under you, you will promote to Level 3


- Once you have 6 EC legs under you, you will promote to Level 4


- Once you have 8+ EC legs under you, you will promote to Level 5

What is Sales Volume (SV) and how much do you need to be comissionable?

This is your regular retail sales (not sales from PCs), plus your CRP/Pulse. SV must be 100 to receive commissions.

How do I reach 100 SV?

If you are enrolled in CRP/Pulse this will take care of itself. If you have opted out of CRP and/or Pulse you will need to make regular retail sales on top of your PC sales to reach 100 in your SV.

What is PSL1V?

This is your Personally Sponsored Level 1 Volume and is a point system. Points are loosely based on wholesale prices, are earned with PC sales, and are the basis of our compensation plan/your commission.

Why should we strive for 600 points/month?

Once you reach 600 points in a month you will receive 31% commission on all PC sales. This minimum number of points will never go up, even as you promote.

How do you get points in your PSL1V?

- PC Orders


- CRP/Pulse from each consultant under you

What percentage commission do you get if you don't reach 600 points?

10% off PC sales, plus any regular commission from retail sales. No penalty if you don't have any EC legs under you, just lower commission.

What is a 'grace' period?

Executive Consultants (and above) receive one grace month per 12 month period in which they can maintain their title and EC legs without reaching 600 points. If they fail to reach 600 points in a second month, they will demote to Active Consultant and any EC legs below them will roll up to their sponsor (they will always receive commission from the PSL1V of downline legs, but they will not be able to count any downline ECs as their own EC legs).

Why don't we offer many samples or travel sizes?

Most of our products work over time and customers wouldn't be able to see full results from a smaller sample size. If we sold travel sizes, customers may be inclined to purchase those instead of full-sized products and would likely be unsatisfied with their results.

What's the point of toner?

Toners are an essential step to great skin care and to achieving maximum results. Toners help restore the skin's natural pH, minimize the appearance of pores, hydrate and refresh the skin, and help prepare it for the next step in your regimen.

I have a rash/burn/eczema/razor burn/psoriasis/etc. on my body. What do you recommend?

Soothe 2 & 3. If burning occurs, blow on your skin until the sensation subsides. Burning should only happen on the first few applications (or if you have open sores).