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75 Cards in this Set
- Front
- Back
What does NLRB stand for?
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National Labor Relations Board.
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A contract bar occurs when?
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An election is barred because of an existing valid union contract.
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What is a decertification election?
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An NLRB election to determine if a majority of the employees want the union decertified.
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A directed election is?
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A representation election directed by the NLRB.
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A consent election occurs when?
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An employer accepts and employee representation request from the union and agrees to an election.
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An agency shop is?
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A union provision requiring union members and non-members to pay union dues.
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The practice of requiring employers to hire extra workers who are not wanted or needed is called?
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Featherbedding.
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True or False: Good-Faith Bargaining is when parties make offers and counteroffers to reach an agreement?
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True.
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A position of relative advantage over one's competition is called?
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Competitive Advantage.
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The 3 components of the Expectancy Theory of Motivation are?
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Expectancy, instrumentality, and valence.
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What is the process of dividing work into specialized jobs that are performed by separate individuls?
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Division of Labor.
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A study in which variables in an organization are measured and correlated is a?
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Correlation Study.
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What is an HR Manager who is required to understand all of the major personnel functions and their relationship to business functions?
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Human Resource Generalist.
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An evaluation of how well an HR department is performing its responsibilities and meeting its objectives is an?
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HR Audit.
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True or False: Money is one example of Herzberg's Hygiene Factor?
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True.
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An HR department member who specializes in a particular HR function such as compensation or recruitment is called a?
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HR Specialist.
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True or False: Local Nationals are employees hired by a multinational company to work in their own country (they are also called host country nationals.)
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True.
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What is the theory of motivation based on a hierarchy of physiological needs, safety needs, social needs, esteem needs, and self-actualization needs?
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Maslow's Hierarchy of Needs.
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Reinforcement Theory is?
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A theory of motivation that says behavior is determined by the types of rewards or punishments associated with the behavior.
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Regression Analysis is?
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A statistical technique for predicting the value of one dependant variable based on a weighted combination of independent variables.
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An HR accounting measure that estimates the cost to replace an employee in current dollars is called the?
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Replacement Cost.
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Written plans for recruiting and hiring minorities and females are called?
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Affirmative Action Plans (AAP).
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What is one technique for selecting employees that exposes the candidate to a typical day on the job?
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A Realistic Job Preview.
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True or False: A reduction in the number of personnel caused by failing to replace people who leave is called attrition?
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True.
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True or False: Bona Fide Occupational Qualifications are attributes that allow an employer to discriminate when they are necessary for operation of the business.
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True.
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The Equal Employment Opportunity Commission is a government agency created by what act?
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The Civil Rights Act of 1964.
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True or False: The EEOC guideline to determine whether a selection procedure has an adverse impact on selection is called the Three-Fifths Rule?
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False (It is the Four-Fifths Rule).
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Attitudinal and organizational barriers that inhibit the career advancement of women is called a?
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Glass Ceiling.
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True or False: Adverse impact occurs when the selection rate for any minority or gender group is less than four-fifths of the selection rage for the highest group?
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True.
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The review of jobs within a company that produces a job description or a job specification is called?
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A Job Analysis.
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True or False: Job bidding is an internal recruiting process that allows employees who think they are qualified to apply for a job that has become vacant?
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True.
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Creating wide labor grades so that there are fewer grades with more jobs in each grade is called?
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Broadbanding.
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True or False: A compa-ratio compares a person's pay rate with a comparable pay range?
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False (It compares a person's pay rate with the mid-point of a pay range.)
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A procedure that provides for automatic increases in pay based on rate of inflation indexed to the consumer price index is called a?
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COLA (Cost Of Living Adjustment).
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What is the procedure for developing a wage structure based on an assessment of the job?
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Job Evaluation.
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A pay system that ties pay to performance is called?
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Pay for Performance.
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Jobs that are underpaid relative to the wage curve are called?
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Green Circle Jobs.
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A large number of individuals picketing a given site is?
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Mass picketing.
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The detailed set of steps a unit, department, or team will take to achieve short-term objectives is called an?
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Action Plan.
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A type of analysis that uses statistical measures to collect, interpret, and communicate data is called?
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Quantitative Analysis.
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The combined knowledge, skills, and experience of a company's employees is called?
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Human Capital.
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True of False: A sample is a portion of the population that is used to draw conclusions regarding the entire population?
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True.
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A framework that aligns individual business function measures with organizational strategies to track progress and reinforce accountability and opportunities is called?
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A Balanced Scorecard.
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True or False: Validity is the ability of an instrument to measure what it is intended to measure?
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True.
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A measure of centeral tendency that indicates the value that occurs most frequently is called the?
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Mode.
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SWOT is organizational information that is used in?
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Strategic Planning (It stands for Strengths, Weaknesses, Opportunities, and Threats).
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What analysis shows the point in time when the return of an HR program is equal to or greater than the money put into it?
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Break-even Analysis.
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What is the final phase of strategic planning that includes reviewing strategies, measuring performance, and taking appropriate corrective action?
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Strategy Evaluation.
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True or False: Midterm objectives are completed in one to three years?
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True.
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This act requires that construction contractors and their subcontractors pay at least the prevailing wage in the area if they are receiving federal funds?
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The Davis Bacon Act (1931).
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What is the measure of central tendency that indicates the average score or value?
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The Mean.
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Surveying, identifying, and interpreting relevant data to identify external opportunities and threats is called?
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Environmental Scanning.
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What are the 4 broad categories of Strategic Planning?
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Environment scanning, strategy formulation, strategy implementation, and strategy evaluation.
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What is the phase of the strategic planning process in which the organization's vision, mission, and values are composed?
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Strategy formulation.
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The use of data already gathered by others and reported in various sources is called?
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Secondary Research.
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True or False: Short-term objectives and milestones are usually achieved within six months to one year?
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True.
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The extent to which organizational or departmental goals have been met is called?
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Effectiveness.
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What describes what is important to an organization, prescribes employee behavior, and creates the organization's culture.
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Values.
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True or False: The mode is the measure of central tendency that indicates the point below which 50 percent of the scores lie.
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False (the Median does that, the mode is the value that occurs most often).
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What is the measure of variation that indicates the distance between the highest and lowest scores?
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The Range.
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The ability of an instrument to measure consistently is called?
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Reliability.
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Data that is collected firsthand for the specific analysis that is being conducted is called?
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Primary Research.
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Measures that need to be accomplished in three to five years in order for an organization to meet its mission are called?
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Long-term Objectives.
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The course that management has charted for the future and the associated activities that the organization intends to pursue is called a?
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Mission Statement.
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A centralized and specialized organizational structure that is arranged by business function is called a?
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Functional Structure.
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What is the degree to which operations are done in an economical manner?
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Efficiency.
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What was the 1971 case that identified adverse impact discrimination?
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Griggs vs Duke Power.
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True or False: The Age Discrimination in Employment Act prohibits discrimination in employment for persons aged 40 or over except where age is a BFOQ?
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True.
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The primary job duties that a qualified person must be able to perform either with or without accomadation are called?
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Essential Functions.
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What limits the amount of wages that can be garnished or withheld in any one week by the employer to satisfy creditors?
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Consumer Credit Protection Act.
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Questions that begin with what, where, why, when, or how are called?
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Open Questions.
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True or False: The Worker Adjustment and Retraining Notification Act (WARN) requires some employers to give a minimum of 60 days notice if a plant is to close or if mass layoffs will occur?
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True.
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What are basic job characteristics and broad statements of the factors needed to be successful in the organization?
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Job Competencies.
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True or False: Ellerth vs Burlington Northern Industries is the ruling that distinguished between supervisor harassment that results in tangible employment action and supervisore harassment that does not?
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True.
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The court ruling that ultimately established the reasonable person standard in sexual harassment cases is?
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Harris vs Forklift Systems, Inc.
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