Pasco County Public Safety Communications Doh Pst Mock Test Questions

Front 1

What country did the first documented police communications constable carry a hand bell or rattle/ratchet to alert others in the area of his need?

Back 1

Old England

Front 2

What agency was the first to update signal lights to call booths called private boxes only for police and reputable citizens and in what year?

Back 2

Chicago 1870

Front 3

What is the Florida Statute which mandates anyone working in a public safety PSAP must receive training and certification prior to working without direct supervision and in what year did this occur?

Back 3

401.465 in 2010

Front 4

What agency implemented the first two way radio?

Back 4

Bayonne, NJ

Front 5

911 is the emergency number used in the U.S. and in what other country?

Back 5

Canada

Front 6

The 911 system was developed with the first test call being placed in what year and from what location?

Back 6

Haleyville, AL in 1968

Front 7

The first enhanced 911 call was received where and when?

Back 7

Orange County, FL 1980

Front 8

Which president declared 911 as the "National Communications Number" and in what year?

Back 8

President Bill Clinton in 1999

Front 9

List some behaviors that might discredit the PST profession, agency, or its members.

Back 9

Rudeness, Bad Attitude, Gossiping.

Front 10

Which state evolved radio communications with the installation of radio receivers?

Back 10

California

Front 11

Define ethics.

Back 11

Principles of honor, morality & accepted rules of conduct.

Front 12

Define professionalism.

Back 12

Behavioral & attitude patterns exhibiting standards & character.

Front 13

Unethical conduct by individual PST's is viewed by the public as a reflection on whom?

Back 13

Individual, agency and entire profession.

Front 14

What Florida statute deals with Public Safety telecommunicators incurring any obligation which is in conflict with proper discharge of his or her duties?

Back 14

112.311

Front 15

List ask considered professionally unethical.

Back 15

Dishonesty, maliciousness,prejudice, offering or excepting gratuities and false testimony.

Front 16

List ask considered professionally unethical.

Back 16

Dishonesty, maliciousness,prejudice, offering or excepting gratuities and false testimony.

Front 17

What question should a PST consider when deciding whether a gratuity or gift is being offered?

Back 17

Am I now obliged or would I have gotten this if I weren't a PST.

Front 18

Define negligence of duty.

Back 18

Careless or reckless performance or failure to do one's duty.

Front 19

Define negligence of duty.

Back 19

Careless or reckless performance or failure to do one's duty.

Front 20

PFTs will maintain the integrity of private information. Violations of __________ are subject to disciplinary actions and/or civil liability and/or criminal prosecution

Back 20

Confidentiality

Front 21

Explain how criminal and civil law affects telecommunications operations.

Back 21

Determines the difference between and whether police response is required for Public Safety.

Front 22

When it comes to the standard of guilt what is the difference between civil and criminal law?

Back 22

Civil law uses a lower standard using preponderance of the evidence whereas civil law requires guilt beyond a reasonable doubt.

Front 23

What can be awarded for a violation of the Civil law?

Back 23

Compensation

Front 24

What can be awarded for a violation of the Civil law?

Back 24

Compensation

Front 25

Telecommunicators are often faced with civil questions and situations. What should the Telecommunicator rely on to determine response?

Back 25

Agency policy and procedure to determine response.

Front 26

What year was HIPAA established?

Back 26

1996

Front 27

Explained HIPAA privacy rule.

Back 27

Designed to protect patients from disclosure of health info whether oral/written/electronic.

Front 28

Explain the security rule.

Back 28

Series of administrative/physical/tech safeguards to ensure confidentiality/integrity of health info.

Front 29

Does HIPAA prevent PST's from relaying information necessary for responding units to care for and treat patients?

Back 29

No

Front 30

What is the importance of testifying in court?

Back 30

To prove/disprove and offer facts to prove guilt/innocence and/or sentencing.

Front 31

Define deposition.

Back 31

The taking of testimony under oath as part of discovery.

Front 32

Is a deposition taken in front of a judge or jury?

Back 32

No

Front 33

What is the appropriate demeanor and behavior for giving testimony during the hearing trial or grand jury appearance?

Back 33

Professional image/confidence and courteous while giving straightforward answers.