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30 Cards in this Set
- Front
- Back
Hofstede's 5 dimensions |
individualist/collectivist |
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quality |
quality inspections should be done at every step of the way instead of just at the end |
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Flexibility in Jobs (2) |
job-sharing: two people doing the same job at different times |
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Research Methods (2) |
epistemology: how you know what you know |
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OB Historical Studies |
time & motion study |
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Douglas McGregor human nature |
theory x: humans are inherently lazy, distrusting, and lack motivation to perform work |
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4 types of Organizational Justice |
Distributive |
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virtuous cycle |
if one does things good, one can do good things vice versa |
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cognitive development |
if role models have/use ethical behavior, more like for others to follow that behavior |
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attribution (2) |
causal explanations: how we decide person situation |
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Kelley's Causal Attribution (3) |
consistency consensus |
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7 Forms of Perceptual Bias |
Fundamental Attribution Error(Correspondence Bias) selective perception self-serving bias halo/horns effect contrast effect similar-to-me primacy |
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Operant conditioning (4) |
stimulus leads to response leads to consequence positive reinforcement negative reinforcement punishment extinction |
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Hot stove/Management Rules |
forewarn immediate punishment be impersonal moderately painful punishment |
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OB Modification Demo (idmaine) |
IDentify the problem Monitor the situation INtervene with a new solution Evaluate the intervention |
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Job Analysis |
KSAO's job incumbent person analysis |
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KSAO's |
knowledge skills abilities other |
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Training Principles |
participation practice transfer of training feeback |
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On-site Training Methods |
on-the-job apprenticeship restibule |
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Off-site Training Methods |
computer-based |
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Personality |
every organization has own set of norms/rules/beliefs |
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Personality tests (2) |
objective projective |
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Big 5 traits |
Openness to experience neuroticism agreeableness extraversion Conscientiousness |
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Achievement Motivation (3) |
learning orientation performance orientation avoidance orientation |
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Positive/Negative Affectivity |
positive: enthusiasm/confidence |
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machiavellianism |
having a manipulative personality know how to use system for own gain |
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abilities (3) |
intellectual: cognitive thought practical: being able to solve practical problems in every day life |
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personnel selection |
look at value and performance |
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Predictor selection process |
criteria: job analysis predictors: false positive/falsenegative |
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Personnel Selection Methods |
application blank interview: structured or non tests: ability, personality, etc Assessment Centers |