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17 Cards in this Set
- Front
- Back
The value of the set of employee behaviors that contribute, either positively or negatively, to organizational goal accomplishment is known as _____. |
job performance
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_____ includes employee behaviors that are directly involved in the transformation of organizational resources into the goods or services that the organization produces. |
Task performance
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The explicit obligations that an employee must fulfill to receive compensation and continued employment are referred to as _____. |
task performance
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Charles finds an advertisement for an accountant's position at a local office. The advertisement mentions preparing, examining, and analyzing accounting records for accuracy and completeness as job responsibilities of the accountant's position. These job descriptions typically refer to: |
task performance |
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_____ involves well-known responses to normal job demands that occur in a predictable way. |
Routine task performance |
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Paul, a ticket collector, performs his duty robotically every day. This refers to: _____. |
Routine task performance |
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_____ involves employee responses to job demands that are novel, unusual, or unpredictable. |
Adaptive task performance |
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For a kindergarten teacher, assisting her students out of a smoke-filled elementary school is an example of _____. |
Adaptive task performance |
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Adaptability involves all of the following EXCEPT: |
performing daily routine work |
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Riya has become famous creating new styles in women's formal wear. Her assistants copy the patterns created by her, cut cloth pieces and sew them into garments that look like her creations. The work done by Riya is a type of _____ whereas the work done by her assistants is a type of _____. |
creative task performance; routine task performance
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_____ is a field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations. |
Organizational behavior |
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Which of the following takes the theories and principles studied in OB and explores the applications of those principles in organizations? |
Human resource management
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OB research on job performance and individual characteristics draws primarily from studies in _____. |
industrial and organizational psychology
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Research on satisfaction, emotions, and team processes found in OB draws heavily from studies in _____. |
social psychology |
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OB primarily uses _______ models to understand motivation, learning, and decision making. |
economic |
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Which of the following is a primary individual outcome of interest to organizational behavior researchers according to the integrative model? |
job performance |
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According to the integrative model of organizational behavior, motivation, trust, justice, and ethics are _____. |
individual mechanisms
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