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29 Cards in this Set
- Front
- Back
Data Item
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Elementary description of things, events, activities and transactions that are recorded, classified and stored but are not organized to convey any specific meaning.
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Information
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Data organized so that they have meaning and value to the recipient.
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Knowledge
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Data and/or information organized and processed to convey understanding, experience, accumulated learning and expertise as they apply to a current problem or activity.
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Information Technology architecture
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A high-level map or plan of the information assets in an organization, which guides current operations and is a blueprint for future directions.
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Information Technology Infrastructure
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The physical facilities, IT components, IT services and IT management that support an entire organization.
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Information System (IS)
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Collects, processes, stores, analyzes and disseminates information for a specific purpose.
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Computer Based Information System
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An information system that uses computer technology to perform some or all of its intended tasks.
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Hardware
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a device such as a processor, monitor, keyboard or printer. devices that together accept data and information, process them, and display them.
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Software
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program or collection of programs that enable hardware to process data.
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Database
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collection of related files or tables containing data.
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Network
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connecting system (wireline or wireless) that permits different computers to share resources.
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Procedures
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the set of instructions about how to combine the above components in order to process information and generate the desired output.
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Application Program
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a computer program designed to support a specific task , a business process or another application program.
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Functional area information systems or departmental information systems
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designed to summarize data and prepare reports for the functional areas, such as accounting and marketing
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Transaction processing system (TPS)
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Function: Process transaction data from business events.
Example: Walmart checkout point-of-sale terminal. |
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Enterprise Resource Planning System (ERP)
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Function: Integrate all functional areas of the organization.
Example: Oracle, SAP |
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Interorganizational information systems (IOS)
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information systems that connect two or more organizations and support interorganizational operations such as supply chain management.
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Supply Chain
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describes the flow of materials, information, money and services from raw material suppliers through factories and warehouses to the end customers.
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Electronic Commerce Systems
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Function: Enable transactions among organizations and between organizations and customers.
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Knowledge workers
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professional employees such as financial and marketing analysts, engineers, lawyers and accountants. Act as advisors to middle managers and executives.
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Clerical Workers
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supports managers at all levels, like bookkeepers, secretaries, clerks.
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Lower-level managers
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handle day to day operations, making routine decisions
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Middle Managers
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make tactical decisions which deal with activities such as short term planning, organizing, and control.
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Executives
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can change the manner in which business is done
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Office automation systems (OAS)
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Function: Support daily work activities of individuals and groups.
Example: Microsoft Office Support: Clerical staff, lower and middle managers and knowledge workers. |
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Management Information System (MIS)
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Function: Produce reports summarized from transaction data, usually in one functional area.
Example: Report on total sales of each customer. Supports: Primarily for middle managers, sometimes for lower level managers as well. |
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Decision support system (DSSs)
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Function: Provide access to data and analysis tools.
Example: “What if” analysis of changes in a budget. Supports: Primarily for Middle managers and knowledge workers |
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Expert System (ES)
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Function: Mimic human expert in a particular area and make a decision.
Example: Credit card approval analysis. Supports: Knowledge workers |
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Executive information systems (EIS)
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Function: Present structured, summarized information about aspects of business important to executives.
Example: Status of production by product. Supports: Top managers of the organization. |