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37 Cards in this Set
- Front
- Back
Operational Excellence |
A business continuously seeking to improve the efficiency of their operations in order to achieve higher profitability. |
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New Business Models |
Rebranding yourself so you produce, deliver, and sell differently to create wealth |
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Customer and Supplier Intimacy |
Having a strong relationship with your customer and knowing their interests and manners so that you can better serve their needs |
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Improved Decision Making |
Having an information system to help provide accurate advice and guidance on important management decisions |
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Competitive Advantage |
Doing things better than your competitor |
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Survival |
Adapting to new trends and keeping up with your competitors as not to be knocked out of the market for your product of service |
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Information Technology |
All the hardware and software that a firm needs to use in order to achieve its business objectives |
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Information system |
A set of interrelated components that collect, process, store, and distribute information. |
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Information |
Data that have been shaped into a form that is meaningful
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Data |
Streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a form that people can understand and use |
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Input |
Collection of raw data from within the organization or from its external environment |
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Processing |
Converts the raw input into a meaningful form |
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Outbut |
Transfers the processed information to the people who will use it or to the activities for which it will be used |
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Feedback |
Output that is returned to appropriate members of the organization to help them evaluate or correct the input stage |
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Information Systems Literacy |
The broader understanding of information systems, which encompasses an understanding of the management and organizational dimensions of systems as well as the technical dimensions of systems. |
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Computer Literacy |
Focuses primarily on knowledge of information technology |
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MIS |
The behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by mangers and employees in the firm |
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Senior Management |
Long range strategic decision about products and services as well as ensures financial performance of the firm |
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Middle Management |
Carries out the programs and plans of senior management |
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Operational Management |
Responsible for monitoring the daily activities of the business |
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Knowledge Workers |
Engineers, Scientists, or Architects who design products or services and create new knowledge for the firm |
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Data Workers |
Secretaries or Clerks, who assist with scheduling and communications at all levels of the firm |
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Production or Service Workers |
Produce the product and deliver the service |
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Business Functions |
Specialized tasks performed by business organizations, consist of sales, marketing, manufacturing, and production, finance, accounting, and human resources. |
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Culture |
Fundamental set of assumptions, values, and ways of doing things, that has been accepted by most of its members |
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Computer Hardware |
The physical equipment used for input, processing, and output activities in an information system |
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Computer Software |
The detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information that control and coordinate the computer hardware components in an information system |
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Data Mangement Technology |
The software governing the organization of data on physical storage media |
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Networking and telecommunications technology |
Both physical devices and software, links the carious piece of hardware and transfers data from one physical location to another |
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Network |
Links two or more computers to share data or resources such as a printer |
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Internet |
The world's largest and most widely used network |
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Intranets |
Internal corporate networks based on Internet technology |
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Extranets |
Private intranets extended to authorized users outside the organization |
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World Wide Web |
A service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format on the Internet |
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IT Infrastructure |
All of these technologies, along with the people required to run and manage them, represent resources that can be shared throughout the organization and constitute the firm's IT Infrastructure |
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Complementary Assets |
Those assets required to derive value from a primary investment |
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Sociotechnical View |
Optimal organizational performance is achieved by jointly optimizing both the social and technical systems used in production |