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8 Cards in this Set

  • Front
  • Back
Promotion
Communicating info between seller and potential customers
Personal Selling (Sales Manager)
DIRECT spoken communication between sellers and pot. cust
MASS Selling (AD managers)
Comm. w/ LARGE #s at same time
Publicity (PR manager)
UNPAID form of presentation
Sales Promotion (Sales Promotion Manager)
Promotional activities other than advertising, publicity, and personal selling. TRIAL
Traditional Communication Process:
Source-Encoding-Message Channel-Decoding-Reciever *noise* throughout
Consumer Initiated Comm Proccess:
Consumer-Search-Message Channel-Select Topic-Source's Message-Consumer *noise* throughout
DIRECT response promotion
Want Immediate Feedback