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17 Cards in this Set
- Front
- Back
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Leader who has a strong desire work for the benefit of others |
Servant Leader |
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Authority that a manager has by virtue of his or her position in an organization's hierarchy |
Legitimate Power |
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Ability if a manager to give or withhold tangible and intangible rewards |
Reward Power |
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Process of giving employees at all levels the authority to make decisions |
Empowerment |
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Takes into account the situation or context within which the leadership occurs |
Contingency Models |
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Amount of legitimate, reward, and coercive power that a leader had by virtue if his or her position in an organization |
Position Power |
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Identifies the two basic types of behavior |
Behavioral Model |
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2 types of behavior |
Consideration and Initiating |
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Process by which a person exerts influence over others and inspires, motivates, and directs their activites to achieve group or organizational goals |
Leadership |
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Can provide the wide variety of skills needed to meet customer demands |
Cross-Functional Teams |
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Group that managers establish to achieve organizational goals |
Formal Group |
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Group that managers or non managerial employees form to help achieve their own goals or to meet their own needs |
Informal Group |
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Degree to which the work performed by one member of the group influences the work performed by other members |
Task Interdependence |
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Key ingredient in high performing groups, teams, and organizations |
Effective Leadership |
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Diversity enhances _____ and _____ |
Creativity and Innovation |
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Ability of a manager to punish others |
Coercive Power |
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Examples of Coercive Power |
Verbal reprimand Pay cuts Dismissal |
