Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
30 Cards in this Set
- Front
- Back
|
What can Maintenance Windows suppress so you can perform maintenance on Agent Computers? a. Alerts b. Scripts c. Both d. Neither |
c. Both |
|
|
True or False Maintenance Windows can be applied from the Location and the Group, but not created. |
False |
|
|
It is recommended to give agents that move in and out of managed networks their own Location. What feature can be skewed by these types of agents? a. LabTech Service Plans b. Patch Management c. The Offline Location Monitors d. The LabTech database |
c. The Offline Location Monitors |
|
|
After you create the Location and give it a useful name, click add and the Location will close. Then re-open the Location and add a _______. a. Password b. Email c. Service Plan d. Useful Name |
a. Password |
|
|
New Clients can only be ________. a. Created in the Navigation Tree b. Imported from a PSA c. Both of these d. None of these |
c. Both of these |
|
|
Create new Groups with the prefix ____ to separate them from those created out-of-box. a. Custom b. New c. Ignite d. Depends on the Group functions |
a. Custom |
|
|
What happens when a User is assigned multiple User Classes? a. Classes are overwritten according to priority number b. You are prompted to remove one or more c. They append to the User's permissions d. Classes are overwritten according to priority in the User Classes field |
c. The append to the User's permissions |
|
|
True or False User Classes can only be created in the Dashboard |
False |
|
|
What will install first during the Control Center installation process? a. The LabTech database b. Microsoft Silverlight c. Your preferred Network Redirector d. None of these |
d. None of these |
|
|
The default user name and password for the Control Center is ______ and should be changed immediately. a. User; User b. Admin; Admin c. Admin; User d. LabTech; Labtech |
b. Admin; Admin |
|
|
The name of the database to input when logging into the Control Center is ______. a. LabTech b. LT c. LTDatabase d. Default |
a. LabTech
|
|
|
Contacts cannot be associated with ______. a. Clients and Locations b. Client Servers c. LabTech Servers d. Monitors |
d. Monitors |
|
|
True or False Computers cannot be associated with a single Contact, only a User. |
False |
|
|
What happens if a User is created without permissions set? a. They will not be able to login to the Control Center b. They will be prompted to set them at first login c. The User will not be saved d. They will only have Web Control Center access |
d. They will only have Web Control Center access |
|
|
Creating new _____ Groups does not offer _____. a. Master; scalable permissions b. Child; scalable customization c. Top level; scalable customization d. Pre-configured; scalable permissions |
c. Top level; scalable customization |
|
|
What should you remember when adjusting a Schedule? a. The processor speeds of the Agent computers b. Changes will affect all Agents that apply it c. How many Agents are in the corresponding Group d. All of these |
b. Changes will affect all Agents that apply it |
|
|
Schedules are set to Agents using ______. a. Group policy b. Group applied templates c. Schedule Groups d. Service Plans |
b. Group applied templates
|
|
|
You can adjust how long data is stored in the database by category _____. a. On the Agent b. In the Dashboard c. On the applied schedule d. On the applied template |
b. In the Dashboard |
|
|
What happens to conflicting Template settings when applied to Agents by multiple Groups? a. Template priority number settles the conflict b. The settings append to the Agent c. The settings cancel out d. The Default Template will apply the setting |
a. Template priority number settles the conflict |
|
|
What Inventory command updates applied Template settings? a. Updates System Info b. Update Template c. Update Config d. Update Configuration |
c. Update Config |
|
|
"Computer.Hardware.ProcessorSpeed is less than 2000" is an example of what in an Advanced Search? a. Logical Operator b. Condition c. Group d. None of these |
b. Condition |
|
|
Where are new saved Searches Found? a. In the searches window b. On each agent c. On each Group d. In the Navigation Tree |
d. In the Navigation Tree |
|
|
Tray Menu customization's are often set on ______. a. The Default Template b. The Client Group c. The All Agents Template d. The Windows Template |
a. The Default Template |
|
|
You can access the Solution Center from the Control Center _____ select the Tools Menu > Solution Center. a. Toolbar b. Web Portal c. On the LabTech server d. On the Master server |
c. On the LabTech Server |
|
|
To brand LabTech Agents, adjust the settings on _____ and save. a. The Client b. The all agents group c. The location d. None of these |
d. None of these |
|
|
True or False Before downloading from the Solution Center, it is recommended to create a backup of your Server and Database |
False |
|
|
Service Plans are applied based on what? a. Client b. Agent c. Location d. Billing Type |
c. Location |
|
|
To decline services at a Client Location, apply the Service Plan type of what? a. None b. Not Selected c. Declined d. Break-Fix |
a. None |
|
|
Searches created specifically for Group Autojoin must be enabled ______. a. On the Group b. When the search is created c. With an Extra Data Field d. In the Dashboard > Searches |
a. On the group |
|
|
What is recommended to use alongside an Autojoin Search? a. A Group applied Monitor b. The Limit to Search feature c. A proper Group type d. A configured Service Plan |
b. The limit to search feature |
