It Essentials (Ite V6.0) Checkpoint Exam Answers 100% 2016

Front 1

What three voltages are commonly provided by the power supply to the various components inside the computer? (Choose three.)

Back 1

3.3 volts

5 volts

12 volts

Front 2

Hard drives in a grocery warehouse keep failing because of the adverse warehouse environment. What would be a possible solution for this high failure rate?

Back 2

Install an SSD drive in each computer.

Front 3

A server administrator needs to set up a new server with disk fault tolerance technology. The administrator decides to deploy RAID 0+1 technology. What is the minimum number of disks needed to deploy the disk array setting?

Back 3

4

Front 4

Which type of interface should a customer choose if connecting a single cable from a Microsoft Windows computer to output both audio and video to a high definition television?

Back 4

HDMI

Front 5

Refer to the exhibit. To what input device would the cables attach?

Back 5

KVM switch

Front 6

A desktop user has requested the ability to easily transfer photos from a camera SD card to a computer. Which device can be installed on the desktop computer to fulfill this request?

Back 6

media reader

Front 7

Which is the correct procedure to put out a fire with a fire extinguisher after the pin is pulled?

Back 7

Aim at the base of the flame, squeeze the lever, and sweep from side to side.

Front 8

Which measure can help control RFI effects on wireless networks?

Back 8

Ensure the wireless network is on a different frequency than the offending source.

Front 9

What can be tested with a digital multimeter?

Back 9

quality of electricity in computer components

Front 10

Which disk management tool scans the critical files of an operating system and replaces the corrupt files?

Back 10

System File Checker

Front 11

Which action can reduce the risk of ESD damage when computer equipment is being worked on?

Back 11

working on a grounded antistatic mat

Front 12

When a used CPU is being installed, what two items should be used to clean the top of the CPU and the base of the heat sink before applying thermal compound? (Choose two.)

Back 12

isopropyl alcohol

lint-free cloth

Front 13

A technician is troubleshooting a problem where many websites return a “certificate not valid” error. The technician notices that the date and time are not current and resets these to the correct settings. The previously inaccessible websites are now accessible. However, when the computer is restarted the same problem reoccurs. What can the technician do to prevent the date and time from resetting?

Back 13

Replace the CMOS battery.

Front 14

Which two hardware features would a technician monitor within the BIOS if a computer was suspected of overheating? (Choose two.)

Back 14

CPU clock speed

CPU fan speed

Front 15

What component can be replaced and upgraded on a PC to increase the data processing speed?

Back 15

CPU

Front 16

What are two effects of not having a preventive maintenance plan for users and organizations? (Choose two.)

Back 16

increased repair costs

increased downtime

Front 17

Which three actions should be part of a regular computer preventive maintenance plan? (Choose three.)

Back 17

removing dust from fan intakes, the power supply, and peripherals

installing appropriate security updates

removing unused or unwanted programs

Front 18

If a technician is unable to create a backup of data on a customer computer, what three pieces of information should the technician include on the liability release form signed by the customer before beginning work? (Choose three.)

Back 18

permission to work on the computer without a current backup available

a release from liability if data is lost or corrupted

a description of the work to be performed

Front 19

What is the first step in the troubleshooting process?

Back 19

Ask the user direct questions about the issue.

Front 20

After performing a preventive maintenance on a PC, the technician powers on the PC only to find that nothing happens. What is the most likely problem?

Back 20

The computer is not plugged into the AC outlet.

Front 21

Which statement describes a characteristic of a network operating system?

Back 21

It runs multiuser applications.

Front 22

What technology was created to replace the BIOS program on modern personal computer motherboards?

Back 22

UEFI

Front 23

On which two occasions is it most likely that a technician will have to perform a clean operating system installation if a backup has not been performed? (Choose two.)

Back 23

The existing operating system is corrupted.

A new replacement hard drive is installed in a computer.

Front 24

Which key or key sequence pressed during the boot process will allow a user to start a Windows PC using the last known good configuration?

Back 24

F8

Front 25

In which folder are application files for 32-bit programs typically located on a computer that is running a 64-bit edition of Windows 7?

Back 25

C:Program Files (x86)

Front 26

A technician notices that an application is not responding to commands and that the computer seems to respond slowly when applications are opened. What is the best administrative tool to force the release of system resources from the unresponsive application?

Back 26

Task Manager

Front 27

What does virtual memory provide to an operating system?

Back 27

a temporary storage of data until enough RAM is available to process it

Front 28

A PC technician is having trouble with a Windows-based system and wants to perform a system restore from the command prompt. What command would start this process?

Back 28

rstrui

Front 29

A technician is attempting to create virtual machines on a PC but wants to ensure that the physical system resources used by the virtual machines are directly managed by them and not by the host operating system. How can the technician accomplish this?

Back 29

Set up the virtual machines using a native hypervisor.

Front 30

A company has a preventive maintenance policy that requires every computer have a new restore point created every six months. For computers using the Windows 7 operating system, how can a technician create the restore point?

Back 30

Choose Start > All Programs > Accessories > System Tools > System Restore > Next.

Front 31

A user notices that some of the programs that are installed before upgrading to Windows 7 no longer function properly. What can the user do to fix this problem?

Back 31

Reinstall the programs in Compatibility Mode.

Front 32

A network administrator has finished migrating from a peer-to-peer network to a new client-server network configuration. What are two advantages of the new configuration? (Choose two.)

Back 32

Data is more secure in the event of hardware failures.

Data resources and access are centrally controlled.

Front 33

At which TCP/IP model layer would a MAC address be found?

Back 33

network access

Front 34

A technician needs to add a new wireless device to a small WLAN. The WLAN is a mixture of old and newer 802.11b and 802.11g devices. What choice for the new device would provide the most interoperability for present and future growth?

Back 34

Add a new 802.11n device.

Front 35

A customer who wants to enhance home network security is shopping for devices. The sales representative recommends a device that has a hardware firewall. Which device can provide this service?

Back 35

integrated router

Front 36

Copper network cables consist of pairs of wires that are twisted together. Which type of signal interference is reduced or prevented by this?

Back 36

crosstalk

Front 37

A computer is assigned an IP address of 169.254.33.16. What can be said about the computer, based on the assigned address?

Back 37

It cannot communicate outside its own network.

Front 38

A user is configuring a wireless access point and wants to prevent any neighbors from discovering the network. What action does the user need to take?

Back 38

Disable SSID broadcast.

Front 39

A home user was successfully browsing the Internet earlier in the day but is now unable to connect. A ping command from a wireless laptop to a wired PC in the LAN is successful, but the nslookup command fails to resolve a website address. The user decides to analyze the LEDs on the Linksys router to verify connectivity. Which LED should be of main concern in this situation?

Back 39

Internet LED

Front 40

Why would an administrator use Windows Remote Desktop and Windows Remote Assistant?

Back 40

to connect to a remote computer over the network to control its applications and data

Front 41

A corporation has expanded to include multiple remote offices around the globe. Which technology should be used to allow the remote offices to communicate and share network resources privately?

Back 41

VPN

Front 42

What physical layer medium is used by DSL to provide high-speed data communications?

Back 42

telephone lines

Front 43

The current IP configuration of a small company is done manually and is time-consuming. Because of increased network growth, a technician needs a simpler way for IP configuration of workstations. Which service would simplify the workstation IP configuration task?

Back 43

DHCP

Front 44

What is the function of the DNS server?

Back 44

It maps a hostname to a corresponding IP address.

Front 45

A computer can access devices on the same network but cannot access devices on other networks. What is the probable cause of this problem?

Back 45

The computer has an invalid default gateway address.