Interpersonal

Front 1

emotional sharing

Back 1

(all the above)
a. can help manage greif
b. allows you to talk with others who have experienced
c. can occur in a face-to- face support group
d.can take place online

Front 2

when a given culture socializes it's members to communicate their emotions in ways that are socially desierable and appropriate, these norms are called

Back 2

cultural values

Front 3

which of the following judgements are we most likely to make when deciding whether someone is an ingrouper or an outgrouper?

Back 3

all the abover
-how similar they are to us
-how dissimlar the person is to us
-how positive our impressions of the person are
-how negative our impressions of the person are

Front 4

our self concept can be influenced and devloped by

Back 4

(all the above)
-labeling
-interacting with other
-gender
-family

Front 5

what is the most commonly used emotional management strategy for managing unwanted emotions?

Back 5

suppression

Front 6

we can manage our emotions

Back 6

all of the above
-after
-before
-reappraisal

Front 7

if mark was raised by caregivers who fluctuated between caring and unresponsive or abusive care, what attachment style is he most likely to exhibt

Back 7

anxious attachment

Front 8

which of the following is not true about venting as an emotional management strategy?

Back 8

avoidant attachment

Front 9

dyadic communication involves?

Back 9

two people

Front 10

if your girlfriend says she goes to the gym after work because you are never home, yo ualways go out for drinks because she's working out, then your difference in perception is due to

Back 10

a. puncuation

Front 11

according to self discepreancy theory we fell happiest when

Back 11

our self-concept matches our ideal and our selves

Front 12

"one cannot not communicate" means?

Back 12

all the above
-communicaiton can be unintentional
-people can read into or give meaning to anything you say
-peole can attach meaning to anything you do or dont do

Front 13

which of the following emotions results from blocking of one's goals?

Back 13

anger

Front 14

which of the following is NOT a principle of interpersonal communication?

Back 14

communication is reversible

Front 15

auditory, visual, tactile, olfactory, and oral are all example of kinds of

Back 15

e. context

Front 16

the primary emotion of fear is associated with what high= intensity counterpart?

Back 16

c. terror

Front 17

text messaging and email exemplify which type of communication model?

Back 17

multidimensional

Front 18

according to the johari window, what is the part of the self that is known but no know to the self?

Back 18

b. blind area

Front 19

mark goes to the same coffee house almost every morning on his way to the offce. He's never bothered to learn the barista's name and sometimes he fails to notice when someone else is working her shift. Mark's relationship with the barista can best be described as

Back 19

b. I-it

Front 20

which of the following is not one of the five primary personality traits?

Back 20

c. introversion

Front 21

according to social penetration theory in which layer would a person's vaules, self- concept, and deep personality be?

Back 21

c. central

Front 22

Individuals tend to judge and percieve themselves

Back 22

b. more positively than others

Front 23

when we percieve and judge others we comonly

Back 23

attribute their behavior to internal, personal caauses

Front 24

many factors influence the selection stage of the perception process. which of the following is NOT one of these factors?

Back 24

e. punctuation

Front 25

in terms of the imp/act of the gender upon emotion, which oft he following is true?

Back 25

a. women and men experience emotion with similar levels of intensity

Front 26

An I-Thou relationship is characterized by all of the following EXCEPT:

Back 26

b. Sharing agreement on issues

Front 27

Which of the following are methods used for uncertainty in our inital interactions with others

Back 27

all of the above
-passive strategies
-active strategies
-interactive strageies
-observing and learning how someone acts in social settings

Front 28

which of the following is a risk of self-disclosure?

Back 28

b. irreversible

Front 29

a student arrives on the first day of her interpersonal communications class and observes that the instructor makes wild gestures while lecturing. IF the student chooses to focus only upon the content while trying to ifnore the body language, what strategy is he employing?

Back 29

b. attention focus

Front 30

if you overate at a dinner buffet and later explained that eveyrone overeats at buffets, what perceptual error are you exhibiting?

Back 30

d. actor- observer effect

Front 31

the process of social comparison can result in positive self-esteem, depending on whether we compare favorably or unfavorably with others

Back 31

TRUE

Front 32

the "process nature of communication suggests that everything that is said now will impact what is said and done in the future.

Back 32

TRUE

Front 33

culture can include one's sexual orientation

Back 33

TRUE

Front 34

People have a tendency to disclosure more quickly, broadily, and deeply face-to-face than when interacting online.

Back 34

FALSE

Front 35

Emotions are often triggered by our perception of outside events

Back 35

TRUE

Front 36

Communication involving the cognitive processing of only one person is called _____?

Back 36

Intrapersonal Communication

Front 37

interpersonal communication is intertwined with _____, the moral principles that guide our behavior toward others.

Back 37

Ethics

Front 38

_____ are predictions about future outcomes that lead us to behave in ways that increase the likelihood of that same predicted outcome.

Back 38

Self-fulfilling prophecies

Front 39

______ is the tendency for people to attribute others' behaviors to the kind of persons they are, when instead it may be social or environmental forces affecting them.

Back 39

Fundamental attribution error

Front 40

When the experience of the same emotion rapidly spreads from one person to others is called _______.

Back 40

Emotional Contagion

Front 41

If Laila purposefully moves her seat at the cafe to get closer to a couple who is gossiping about a friend of hers, she is engaged in

Back 41

b. Eavesdropping

Front 42

If you colleague begins a conversation by saying, "We only have ten minutes to talk," she is displaying

Back 42

a. time-orientated listening

Front 43

Which of the following is NOT true of feedback?

Back 43

all the above
-can be positive
-can be negative
-occurs while others speak
-occurs after others speak

Front 44

In a situation in which a friend or famil member turns to you for comfort, the best listening style to apply would be

Back 44

c. people- oriented

Front 45

Active listening involves

Back 45

all of the above
-controlling factors that impede attention
-providing clear, timely feedback
-devoting effort to improve recall
-developing awareness of listening functions and styles

Front 46

what is one primary difference between feedback and paraphrasing ?

Back 46

a. paraphrasing summarizes others' comments after they talk

Front 47

when the speaker and context influence a word's meaning, what type of meaning is affected?

Back 47

b. connotative

Front 48

what is the most frequent form of deception?

Back 48

concealment

Front 49

what can someone do to understand the meaning of what a speaker is referrring to?

Back 49

use context

Front 50

what is considered to be the most important characteristic of cooperative verbal communication?

Back 50

honesty

Front 51

mark has short temper and always, "you are so dumb!" at younger brother. What a strategy of cooperative verbal communication is he violating?

Back 51

take ownership of one's own thoughts and feelings

Front 52

when words are used as symbols, they represent

Back 52

all of the above
-people
-places
-objects
-ideas

Front 53

as opposed to denotative meaning, connotative meaning is

Back 53

c. more effective in intimate relationships

Front 54

nonverbal communication can be used to convey meaning by

Back 54

all of the above
-reiterating
-contradicting
-replacing
-enhancing

Front 55

compared to verbal communication, nonverbal communication is

Back 55

e. more ambigious

Front 56

The Noh mask effect suggests that which aspect of facial expression should be considered?

Back 56

all of the above
-specific facial features
-angle of the eyebrows
-curve of the mouth
-width of the eyes

Front 57

people who have M-time orientation are

Back 57

careful about scheduling time

Front 58

what is study of human movement, gestures, and facial expression called?

Back 58

kinesics

Front 59

which of the following distances do you typically maintain when talking with one of your close yet platonic friends?

Back 59

personal space

Front 60

dominance can be demonstrated by

Back 60

all of the above
-using larger amounts of personal space
-direct gazing
-frowning
-silence

Front 61

world-mindedness is

Back 61

all of the above
-demonstrating respect for other cultures
-acceptance of other people's expressions of their cultures
-avoiding the tendency to exaluate others' cultures

Front 62

the belief that one's own cultures, including its values, beliefs, and practices is superior to others' is

Back 62

ethnocentrism

Front 63

online disinhibition occurs because online communication

Back 63

-all of the above
-is more anonymous
-lack immediate feedback
-occurs in a different space

Front 64

melinda is so concerned about the thoughts and feelings of others that her won needs are rarely met and she is often seen as a doormat. What component of communication competence is she lacking?

Back 64

effectiveness

Front 65

ethics is

Back 65

all of the above
-based upon moral codes
-about avoiding intentionally hurting others
-about treating others with respect
-about treating others as valueable, worthy individuals

Front 66

which of the following are NOT kinds of goals of the effectiveness component of competent communication?

Back 66

social goals

Front 67

verbal aggression can

Back 67

c. achieve short-term goals

Front 68

Communication apprehension refers to

Back 68

anxiety associated with real or anticipated communication with otehrs

Front 69

according to the text, the greatest challenge to active listening is selctive listening.

Back 69

TRUE

Front 70

Being honest means sharing information even if you're not certain of its reliability.

Back 70

FALSE

Front 71

Physical appearance plays a minimal role in nonverbal communication

Back 71

FALSE

Front 72

simply by focusing on appropriate communication one would be considered a competent communicator.

Back 72

FALSE

Front 73

Recalling, the fifth step of listening, is crucial because we judge others listening skills by their abillity to recall what we said.

Back 73

TRUE

Front 74

Verbal and nonverbal messages, such as nodding your head and saying "yes" is called _______.

Back 74

Backchannel cues

Front 75

The creation of linguistic symbols for objects is called _____.

Back 75

Naming

Front 76

Nonverbal communication through time and organization is called _______.

Back 76

Chronomics

Front 77

an anxiety or fear associated with anticipated or real communication is called ______.

Back 77

communication apprehension

Front 78

People who are not sensitive to norms and appropriateness of communication is called _______.

Back 78

Self Monitors

Front 79

Kitchen singing is

Back 79

dredging up unrelated problems in response to conflict

Front 80

Conflict can be described as having all the following characteristcis EXCEPT

Back 80

d. grounded in objective reality

Front 81

Which of the following is NOT true of conflict

Back 81

a. occurs most often outside the home

Front 82

You take your new boyfriend to see a movie and are annoyed by kids behind you who talk incessantly and kick the back of your seat. You respond by turning around occasionally and fidgeting in your seat. What type of conflict management approach are you exhibiting?

Back 82

avoidance

Front 83

If Don calls the shots and is the primary decision maker and his wife Kathy acquires to his decisions, what is being exemplified?

Back 83

Complementary relationship

Front 84

Which of following is true of people who use collaborative approaches to manage conflict?

Back 84

b. They experience shorter and fewer disputes

Front 85

Integrative agreements occur

Back 85

when two people develop a creative solution to their problem

Front 86

Cheryl finds that she always has to remind her ex to pay child support, pick up their son, and be a good father. He ignores her repeated attempts to resolve their childcare conflicts and says he is too busy to talk to or deal with son. What is this couple experiencing?

Back 86

escalation

Front 87

Which of the following factors is more important for initial attraction than for relational maintenance?

Back 87

physical attractiveness

Front 88

The balance between being more open versus being more private is expressed through

Back 88

b. Family communication rules

Front 89

An important form of communication that helps maintain family relationships through the sharing of narrative accounts is

Back 89

family stories

Front 90

If you learn through experience that you should not ask your father for money or to borrow the car before he has gotten home from work and gone for a job, what have you learned about?

Back 90

family communication patterns

Front 91

Family that are high in both conversation and conformity orientation are called

Back 91

consensual families

Front 92

Families that are high in conversation and low in conformity are called

Back 92

Pluralistic families

Front 93

Your younger brother, who is in high school, struggles with his desire to spend time with his friends, yet feels pressure to spend time with your family. What dialectic tension is he experience?

Back 93

Autonomy vs. connection

Front 94

Helicopter parents

Back 94

often use technology to communicate regularly with their children

Front 95

What is the most common reason fr the failure of FWB relationships?

Back 95

b) lack of emotional satisfaction
c) one partner develops romantic feelings for the other

Front 96

Which of the following family types are most likely to settle a disagreement by avoiding the topic?

Back 96

D) protective families

Front 97

Which of the following is NOT a dimension of a workplace relationship?

Back 97

Disclosure

Front 98

Sexual harassment can include

Back 98

all of the above
-sexual advances
-sexual favors
-verbal statements
-physical conduct

Front 99

The president of your company likes to remind employees, "I am the boss of this show and the buck stops here." He makes it clear that workers have lesser status than he does.What type of defensive climate is your president creating?

Back 99

superiority

Front 100

Ron is the chair of the English department at your local college. He is well liked by administrators, faculty and students alike. He really seems to listen and understand when approached about academic alike. He really seems to listen and understand when approached about academic or personal concerns. He supports his faculty and cares about them. What characteristic of a supportive workplace climate is Rob exhibiting?

Back 100

empathy

Front 101

Professional peers are those

Back 101

In the organization who hold similar status

Front 102

Gael and Michelle have been dating for six months. They have disclosed a great deal of personal information to one another and even use pet names to refer to one another. Which of the following stages are they at in their relationship?

Back 102

intensifying

Front 103

Which of the following are tensions commonly found in romantic relationships?

Back 103

a) novelty vs. predictability
b) openness vs. protection
c) autonomy vs. connection

Front 104

According to social exchange theory, inequity results when

Back 104

d) your partner provides fewer benefits than you do

Front 105

When matching occurs, we tend to

Back 105

Desire those who are similar to us in physical attractiveness

Front 106

According to the mere exposure effect

Back 106

Greater exposure leads to greater attraction

Front 107

Which of the following is NOT true about betrayal

Back 107

Betrayal can be unintentional

Front 108

Henry and Josette have been married 10 years. Their marriage has reached the point where tehy both feel like they are just going through the motion. They use communication only when needed to maintain their household. What state of relational coming apart are they experiencing?

Back 108

c) stagnating

Front 109

An individual who is linked with a network of friends is considered to have intimacy currency.

Back 109

FALSE

Front 110

Power is granted by those who relinquish control and allow other so exert influence over them.

Back 110

TRUE

Front 111

Assuming the beautiful-is-good effects is operating we are likely to see those who are physically attractive as more competent communicators.

Back 111

TRUE

Front 112

Positvity, openness and assurance can be used to maintain both romantic and familial relationships.

Back 112

TRUE

Front 113

The rumor mill is a component of an organizational network through which workers pass on personal information about each other's personal and professional lives.

Back 113

TRUE

Front 114

A relationship in which is imbalanced is called _________.

Back 114

Complementary

Front 115

Power that comes form having money or property is ________.

Back 115

Resource Currency

Front 116

A state of intense emotional and physical longing for union with another is called _______.

Back 116

Passionate love

Front 117

A group of people who create and maintain a mutual identity, emotional bounds a communication boundaries is called _______.

Back 117

family

Front 118

A workplace environment that is unfriendly, rigid and unsupportive of professional and personal needs is called _______.

Back 118

Defensive climate