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3 Cards in this Set
- Front
- Back
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Identify some occupations at risk of violence at work. |
Hospital accident and emergency staff. • Police. • Social workers. • Bus and taxi drivers. • Fire-fighters and paramedics. • Traffic wardens. • Railway staff. • Teachers. |
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What strategies are available to avoid the risk of violence? |
The strategy will depend on the nature of the work and, in particular, whether workers are located in a fixed building or out in the community: • General strategy – clear policy, zero tolerance, training for all staff at risk (handling aggression and violence, diffusing situations, break away/self-defence). • Fixed workplace – security guards, security doors, CCTV, screens, panic buttons. • Out in the community – customer-vetting, visit-logging, safe system of work, remote supervision, communications. |
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Identify signs that an employer might notice in an employee who is abusing drugs or alcohol. |
Signs might include: lateness, increased absenteeism, poor quality of work, reduced work rate, theft, dishonesty, irritability and mood swings, poor working relationships and changes to personal appearance. |
