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203 Cards in this Set
- Front
- Back
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Describe what a hybridhard drive is. |
It uses bothtechnologies of Magnetic and Solid State drive. The flash is like a buffer toimprove performance. |
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What hard drive technology is used to predictwhen a drive is likely to fail? |
S.M.A.R.T. |
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What type of RAID is acombination of mirroring and striping? |
RAID10 |
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If you are adding a harddrive to a system that already has a drive with Windows installed on it, whatshould you do? |
bootWindows and use Disk Management to prepare the new drive |
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Why might you want touse a RAID 0 disk configuration? |
toimprove overall disk performance |
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The hard drive firmware,UEFI/BIOS, and the OS address the sectors on a hard drive utilizing whattechnology? |
logicalblock addressing |
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What two differentfile systems can be used on a Compact Disc (CD)? |
UDF CDFS |
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What statement bestdescribes a RAID 5? |
itrequires 3 or more drives and uses parity checking |
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sometimes called JBOD |
Spanning |
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a feature in startup BIOS that detects a new drive and selects the correct drive configuration |
Autodetection |
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a hardware component that facilitates a hardware RAID implementation |
Storage Card |
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a chip that contains grids of rows and columns with two transistors at each intersection that hold a zero or one bit |
NAND Flash Memory |
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uses two hard drives to hold a single Windows volume |
Spanning |
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the overall structure an OS uses to name, store, and organize files on a drive |
File System |
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a type of volume that writes data to all physical disk members evenly for the purpose of improving performance |
Striped Volume |
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assures that data written onto a tape will not be deleted or overwritten |
WORM Drive / Cartridge |
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a storage configuration in which data is duplicated on one drive to another drive |
Mirrored Volume |
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a computer's ability to respond to a hardware failure |
Fault Tolerance |
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What two optical discdrive standards support writing discs with a total capacity of 8.5GB? |
DVD+R DL DVD-R DL |
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What two optical discdrive standards allow for rewritable discs? |
DVD-RAM BD-RE |
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What is the currentmaximum storage capacity limit of a magnetic tape? |
185 TB |
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What technology is usedto assure that the logical block addressing on a solid state drive does notalways address the same physical blocks, in order to distribute writeoperations? |
wearleveling |
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The faster the spindlerotates on a traditional magnetic drive, the better performance it will have. |
True |
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The SATA/600 standard isalso known by what other name? |
SATAIII |
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Which type of RAID volume is used for fault tolerance andonly requires two drives? |
RAID1 |
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Which statementregarding the selection of a hard drive is accurate? |
magneticdrives have larger capacity for the money than solid state drives |
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What two SD standardsutilize the FAT file system? |
SDHC SD |
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A DAT72 tape is alsoknown by what term? |
DDS-5 |
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A SATA data cable hashow many pins? |
7 Pins |
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If a computer isperforming slowly due to file fragmentation, what Windows tool can be utilizedto rearrange fragments? |
Defragmentation Tool |
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How much data can anLTO Ultrium 5 tape hold, native and compressed? |
1.5TB Native 3.0TB Compressed |
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What SATA standard provides a transfer rate of 3 Gb/sec? |
SATA2 |
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How many layers of datacan exist on a single sideof a Blu-ray disc? |
2 |
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The SATA drivetechnology utilizes a serial data path. |
True |
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Which statementregarding hard drives is incorrect? |
the3.5" size is typically used in desktops |
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The 2.5" sizehard drive is typically used in devices such as MP3 players. |
False |
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What command lineutility can be used to repair the BCD on a Windows installation? |
Bootrec |
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Which rotation speed is not a typical spindlerotation speed for magnetic hard drives? |
3100 |
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Hard drives that canbe used for hot-swapping cost significantly less than regular hard drives. |
False |
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What process writessector markings to a hard drive? |
Low-Level Formatting |
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The read/write head ona magnetic hard drive is at both the top and bottom of each disk. |
True |
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What is the name of theinterface that uses graphics as compared to a command-driven interface? |
Graphical User |
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In Windows 7, acollection of folders can be organized into conveniently accessed shortcutsknown by what term? |
Library |
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What term describes oneor more characters following the last period in a filename, such as .exe, .txt,or .avi? |
File Extension |
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What part of the Windowsdisplay shows information about open programs and provides quick access toothers? |
Taskbar |
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What is the maximumamount of memory supported by a 32-bit Windows operating system? |
4GB |
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Apps that offercontinuous real-time updates on the Windows 8 modern interface are referred toby what term? |
Live Tiles |
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The Windows desktop isitself a folder. |
True |
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What type of networkdoes not have centralized control, such as one in a small office or homeoffice? |
Peer-to-Peer (P2P) |
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Under the Control Panel,what console contains Print Management, Computer Management, and Event Viewer? |
Administrative Tool |
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Which of the followingare valid types of user accounts in Windows? |
1. Standard 2. Adminstrator |
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In Windows, there aretwo types of user accounts: an administrator account and a standard account. |
True |
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A service is a programthat runs in the foreground and is visible on the taskbar. |
False |
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What is the name for the3D user interface provided by Windows 7 and Vista? |
Aero |
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What part of the path toa file indicates how the file is organized or formatted? |
File Extension |
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Which Windows utilityprogram lists errors and issues that need attention? |
Action Center |
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The power saving statethat saves all work to the hard drive and powers down the system is known bywhat term? |
Hibernation |
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A hard drive can onlyhave one single root directory. |
False |
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What dialog box inWindows appears each time a user attempts to perform an action that can be doneonly with administrative privileges? |
User Account Control |
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What is another name forseveral small utility programs that are found in the Control Panel? |
Applets |
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What type of software isused to control a computer? |
Operating System |
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The ability to snap apage to the left or right side of the screen so a second page can share thescreen is a function of what feature? |
Side-By-Side Apps |
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What two methods canbe used to access items in the Quick Launch menu? |
1. PressWin+X on the keyboard to access the Quick Launch menu from anywhere 2. Right click the Start button, select anitem from the Quick Launch menu |
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What is another name forthe notification area in Windows? |
System Tray |
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a mini-app that provides information such as the time, date, news headlines, or weather. |
Gadget |
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Can give you a quick look at what hardware and software is installed |
System Window |
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A Microsoft online storage service |
OneDrive |
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A directory that is housed inside another a directory |
Child Directories |
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A tool that lists errors and issues that need attention |
Action Center |
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Creates a folder with a .zip extension |
Compressed Folder |
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The initial screen that is displayed when an OS has a GUI interface loaded |
Desktop |
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Found on the left side of the Windows Explorer or Computer window |
Navigation Pane |
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Small programs stored on the hard drive that tell the computer how to communicate with a specific hardware device |
Device Drivers |
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A utility that can be used to solve a failed network connection |
Network and Sharing Center |
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What command can be usedto launch the System Information window? |
msinfo32.exe |
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What GUI element isusually on the right side of the taskbar and displays open services? |
System Tray |
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Which of the followingfile extensions are hidden just after Windows is installed? Choose all thatapply. |
1. .txt 2. .exe 3. .com |
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The Windows 8interface is known as the Aero interface. |
False |
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What two terms describe a power saving mode in windowsthat saves the current running state including open files to memory and thenshuts down, while keeping memory powered? |
1. Hibernation Mode 2. Sleep Mode |
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What terms refer to directories that exist under the rootdirectory? |
1. Folders 2. Child Directories 3. Subdirectories |
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What software in Windows8 serves as built-in antivirus software? |
Windows Defender |
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What important informationis needed if you are installing an OEM version of Windows 7? |
Product Key |
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If you wish to install anew OS without disturbing the old one so that you can boot to either OS, whattype of boot setup should you create? |
Dual |
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What Windows 7 64-bitversion editions could be installed on a computer that has 16 GB of RAM?(Choose all that apply.) |
1. Windows 7 Home Premium 2. Windows 7 Professional |
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If a clean install isperformed on a hard drive with a previous install of Windows and the drive isnot re-formatted during the install, where will the files from the old installationbe? |
Windows.old |
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If using a dual ormultiboot configuration, what screen appears during the boot sequence? |
Boot Loader Menu |
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Which products areconsidered to be hypervisors? |
1. Virtual PC 2. Client Hyper-V 3. Virtual Box |
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software that simulates the hardware of a physical computer |
Virtual Machine |
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contains a list of OS commands that are executed as a group |
Batch File |
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the overall structure an OS uses to name, store, and organize files on a volume |
File System |
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a server automatically installs a new image or OS upgrade to a computer when a user is not likely to be sitting at it |
Push Automation |
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a utility to copy user data and settings from one computer to another |
Windows Easy Transfer |
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contains instructions for running essential hardware devices before an operating system is started |
System Bios |
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an installation that does not require a technician to respond to prompts by the setup program |
Unattended Installation |
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a copy of an entire hard drive that includes the Windows OS, drivers, and applications that are standard to all the computers that might use that copy |
Standard |
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used during an unattended installation |
Answer File |
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a command that provides encryption options and hard link management within USMT |
usmtutils |
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When a partition isformatted with a file system and assigned a drive letter it is called a volume. |
True |
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What type of OS shouldyou install for best performance when you have enough RAM? |
64 Bit |
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What type ofinstallation should you perform if you want to install a 64-bit version ofWindows on a computer that already has a 32-bit OS installed? |
Clean Install |
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What is the name for apartition that has been formatted and assigned a drive letter? |
Volume |
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A disc image, as definedby the International Organization for Standardization, uses what fileextension? |
.iso |
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During the Windows 8.1installation, what option must be selected in order to perform a clean install? |
Custom: Install Windows only (advanced) |
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After installation, howmany days do you have to activate Windows 7? |
30 |
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A computer must have aDVD drive in order to install Windows 8. |
False |
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What is it called whensoftware is used to simulate the hardware of a physical computer? |
Virtual Machine |
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A major update releaseon Windows is referred to by what term? |
Service Pack |
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What command can be usedto remove partitions and convert a drive to GPT? |
Diskpart |
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Which of the followingis used to uniquely identify a computer on a network? |
IP Address |
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The Master Boot Record(MBR) method of partitioning hard drives is limited to what maximum size ofdrives? |
2TB |
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The price for Windows7 is the same regardless of the edition and type of license you purchase. |
False |
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What commands are usedby the USMT software? (Choose all that apply.) |
1. Loadstate 2. Scanstate |
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What is used to changemotherboard settings, finds a boot device, and contains instructions forrunning essential hardware before an OS is started? |
Setup UEFI/BIOS |
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The GUID PartitionTable (GPT) method for partitioning a drive allows up to 128 partitions. |
True |
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When a technician needsto start an image deployment, what version of Windows will be run on the targetcomputer? |
Windows PE |
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The OEM version ofWindows 7 can only be installed on a new PC for resale. |
True |
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What two methods areavailable for Windows to use to partition a drive? |
1. GPT 2. MBR |
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Where should a userdisable virus protection settings that might prevent the boot area of the harddrive from being altered? |
BIOS Setup |
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For some brand-namecomputers, the hard drive contains a partition that can be used to reinstallWindows. What is the name for this partition? |
Recovery Partition |
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What component of UEFIhelps to prevent malware from hijacking a system during or before the operatingsystem load? |
Secure Boot |
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What versions ofWindows 8.1 are valid in-place upgrade paths for a computer that has Windows 7Starter edition on it? (Choose all that apply.) |
1. Windows 8.1 Enterprise 2. Windows 8.1 Windows 8.1 Pro |
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What is a basicprinciple that applies to both internal and external devices? |
for mostinstallations, install the device first, then the device driver |
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Which statementregarding the Firewire standard is accurate? |
FireWire devices are hot-swappable |
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What type ofbacklighting is also called fluorescent backlighting, and was first used inlaptop monitors? |
CCFL |
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When installing a newdevice, which statement is accurate? |
a mousemay not require an additional device driver installation |
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What should you installin a server room that will save space by allowing you to control multipleservers with a single mouse, keyboard, and monitor? |
A KVM Switch |
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The official standardfor USB interfaces is called IEEE 1394. |
False |
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In order to enable theWindows 7 Aero user interface, how much video memory must be available to thevideo controller? |
128MB |
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What term refers tohorizontally torn images on a screen, which occur when the video feed from thevideo controller gets out of sync with the refresh rate of the monitor? |
Artifacts |
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If a user on a laptopcomplains that they are unable to sign into Windows even though they arecertain they are entering the correct password, what should you have them do? |
Check theNumLock indicator on the laptop |
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What type ofbacklighting receives DC power directly from a motherboard and doesn't use aninverter? |
LED |
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Which statement regardingthe USB standard and USB devices is accurate? |
A USBcable has four wires, two for power and two for communication |
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What two wireless technologies share the same radiofrequency range? |
1. 802.11b 2. 802.11a |
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A 32-bit driver can beused in a 64-bit operating system. |
False |
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A SuperSpeed USB port iscapable of attaining what maximum data transfer speed? |
5 Gbps |
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What might be the causeof a black screen right after you install a new video card? |
The onboard video is not disabled in BIOS |
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What icon might you seein Device Manager that indicates a problem with a device? |
Yellow Triangle |
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Which of the followingis a requirement for supporting the Aero user interface? |
DirectX 9 or higher |
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Involving both softwareand hardware, what technology is meant to protect digital content and preventpiracy? |
DRM |
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What are the twocommon classes of LCD monitors? |
1. Twisted Nematic (TN) 2. In-Plane Switching (IPS) |
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A KVM switch allowsyou to use one monitor, mouse, and keyboard for multiple computers. |
True |
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Which type of video portprovides a digital-only signal? |
DVI-D |
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When might an LCDmonitor experience distorted geometry? |
The screen is not set to native resolution |
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Every installed devicerequires a device driver to control the device. |
True |
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What is the distancebetween adjacent dots on a screen known as? |
Pixel Pitch |
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What is DirectX? |
It is used to writeMultimedia video editors and other design software such as Photoshop. It isalso used to develop games. |
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used to cast a transparent image onto a large screen |
Projector |
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uses a thin LED layer or film between two grids of electrodes |
OLED |
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a trail left behind when you move the mouse |
Ghost Cursor |
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transmits both digital video and audio, most common type is the Type A 19-pin |
HDMI Connector |
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another term for graphics tablet, which is used to hand draw |
Digitizer |
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used with a graphics tablet and works like a pencil |
Stylus |
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an outdated wireless technology used to connect personal devices, has been replaced by Bluetooth |
Infrared (IR) |
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used to display information about hardware and diagnose problems |
Dxdiag.exe |
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the number of times a monitor screen is built or refreshed in one second |
Refresh Rate |
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the relative difference between light and dark areas on a video screen |
Contrast Ratio |
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DDR memory is fasterthan GDDR memory since it is used by the CPU. |
False |
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What two colored RCA connectors in a component video cableare used for audio? |
1. Red 2. White |
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VGA mode includes whattwo resolutions for troubleshooting monitors? |
1. 800 X 600 2. 640 X 480 |
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When using an HDMI toDVI adapter, what two DVI port types will the adapter work with? |
1. DVI-I 2. DVI-D |
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What happens when aflash memory card is installed in a slot and it is recognized by Windows? |
A driveletter is assigned to the device and you can see it in Explorer |
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When a static imagestays on a monitor for many hours leaving a permanent impression of that imageon the monitor, what term is used to describe the condition? |
Burn-In |
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Text files that arecalled initialization files often utilize what two file name extensions? |
1. .Inf 2. .Ini |
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Describe the purposeof Pagefile.sys. |
Pagefile.sys is thesame as virtual memory and increase the RAM space. |
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What status indicatorsapply only to dynamic disks? (Choose all that apply.) |
1. Foreign Drive 2. Healthy (At Risk) |
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Restore points arecreated at regular intervals and just before you install software or hardwareby what utility? |
System Protection |
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What partition is thebootable partition that startup BIOS turns to when searching for an operatingsystem to start up on an MBR partitioned drive? |
Active Partition |
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What type of storagedrive contains spinning platters? |
Magnetic Hard Disk Devices |
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You can use what utilityto convert two or more basic disks to dynamic disks? |
DiskManagement |
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What term is used todescribe the unused space at the end of the last cluster? |
Slack |
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In Windows, what two terms describe the active partitionon an MBR drive, and the location where the Windows operating system is stored,respectively? |
1. System Partition 2. Boot Partition |
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Volumes within anextended partition are known by what term? |
Logical Drives |
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Windows needs freespace on the hard drive for normal operation, for defragmenting the drive, forburning CDs and DVDs, and for a variety of other tasks, so it's important todelete unneeded files occasionally. |
True |
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can be partitioned and formatted as a stand-alone hard drive |
Basic Disk |
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a volume that can be accessed by way of a folder on another volume so that the folder has more available space |
Mounted Drive |
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the overall structure an OS uses to name, store, and organize files on a drive |
File System |
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searches for bad sectors on a volume and recovers the data from them if possible |
Chkdsk Utility |
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used to enhance the amount of RAM in a system |
Virtual Memory |
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a hidden file stored in the root directory of drive C |
Pagefile.sys |
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can span more than one hard drive |
Dynamic Volumes |
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rearranges files on the drive into as few segments as possible |
Defragmenting |
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an extra copy of a data or software file that you can use if the original file becomes damaged or destroyed |
Backup |
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snapshots of the system and include Windows system files that have changed |
Restore Points |
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What is a snapshot ofthe system settings and configuration called? |
Restore Point |
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Windows Disk Cleanupis the utility to use whenever you want to defragment your hard drive. |
False |
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The chkdsk command willnot fix anything on the drive unless the drive is unlocked. |
False |
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What file systemssupported by Windows can be used for volumes and drives that don't hold theWindows installation? (Choose all that apply.) |
1. exFAT 2. FAT32 3. NTFS |
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What is the fourthpartition on a hard drive called? |
Extended Partition |
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In order to ensure drivehealth, what command should you use to search for and repair file systemerrors? |
Chkdsk |
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What command creates asub directory under a directory? |
MD |
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What option, when passedto the shutdown command, will restart the local computer? |
/r |
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What are two methodsthat can be used to free up disk space on a hard drive? |
1. Uninstall Software you no longer use 2. Use Drive Compression |
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What is another name fora file allocation unit? |
Cluster |
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On a magnetic drive,what is the most common sector size? |
512 bytes |
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What is Pagefile.sysused for in Windows? |
Virtual Memory |
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Defragmenting is notrecommended for solid-state hard drives. |
True |
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Using what Windows 7utility allows you to create a backup schedule that can include any folder onthe hard drive and the system image? |
Backup and Restore |
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How much storage does adynamic disk require for the disk management database? |
1 MB |
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How often does Windows7/Vista automatically defragment a hard drive? |
Once a week |
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If a storage pool isconfigured as if it has more virtual storage than the physical drives actuallyoffer, what feature is being used? |
Thin Provisioning |
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What command should youuse to rearrange parts of files on the drive so they are contiguous? |
Defrag |
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Using Windows 7 Backupand Restore, you can back up the volume on which Windows is installed. |
True |
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If you enter a commandand want to terminate its execution before it is finished, what key pressshould you use? |
Ctrl+C |
