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64 Cards in this Set
- Front
- Back
What town did Dutch Bros begin in? |
Grants Pass, Oregon |
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Who founded Dutch Bros? |
Dane and Travis Boersma |
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What year did Dutch Bros start serving up killer coffee? |
1992 |
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Dutch Brose serves coffee in how many states? |
7 |
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True or false. Dutch Bros has over 200 locations? |
True |
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True or false. Dutch Bros is locally owned and operated by people living in and caring for their communities? |
True |
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True or false. Dutch Bros is locally owned and operated by people living in and caring for their communities? |
True |
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Which of the following are a part of the wise man's old school building blocks? |
All of the above are part of the wise man's old school building blocks |
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True or false. Your top layer of clothing is required to be Dutch wear? |
True |
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True or false? You should be a constant example of our core values: speed quality and service? |
True |
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True or false. You should have fun, rock tunes and spread the Dutch luv? |
True |
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What are our three core values? |
Speed, quality, service |
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What smoothie flavors do we offer? |
Strawberry, peach, mango, green apple, Wildberry and blueberry pomegranate |
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True or false. Each one of the core values are equally important; we can never sacrifice one for the other? |
True |
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Which of the following are non-coffee options with caffeine? |
Rebel, chai, Tea |
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Dutch Brose roast all of its coffee in what town? |
Grant pass, Oregon |
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Our 3-bean blend is compromised of beans from where? |
El Salvador, Colombia, Brazil |
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True or false. When Dutch Bros launched Dutch bros blue rebel they give it away for free? |
True |
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True or false. Drink one for Dane is a day that all locations honor our cofounder Dane Boersma by donating proceeds from sales at every location defund ALS research? |
True |
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Your music choice and motivate you, but who should be played for? |
The customer |
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Dutch Bros broistas handcraft drinks and _____________ |
Experiences |
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What are two reasons to hook someone up with a free drink? |
Birthday, bad day, bad drink, first time, or any coupon that says free drink |
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What discount does a customer receive for using a Dutch Bros mug? |
$0.25 off |
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What discount does a customer receive for using a Dutch Bros mug? |
$0.25 off |
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True or false. If a customer orders a drink you've never heard of don't tell them you can't do it. Always find out how you can achieve it and make it better than expected? |
True |
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True or false. We offer regular and sugar-free flavors and extra flavor is always free? |
True |
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What are 3 things that we always offer when someone orders an Americano? |
Cream, sweeteners, ice |
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What drinks do we always offer to double cup? |
Americanos, hot tea, and drinks made extra hot |
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Dialing in your grind is crucial to hitting your target shot window of ____ to _____ seconds |
15 to 26 |
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Grind that is too course will produce a shot that tastes..... |
Thin, under extracted, bitter or watery |
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Grind that is too fine will produce a shot that tastes..... |
Burnt |
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Would you adjust your grind to be more coarse or fine if your shots are running shorter than 15 seconds? |
Fine |
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Would you adjust your grind to be more coarse or fine if your shots are running longer than 26 seconds? |
Coarse |
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How many grams of coffee are dosed for a double shot of espresso? |
14 grams |
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True or false. A level tamp will ensure uniform extraction? |
True |
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What are the three parts of a shot espresso? |
Heart, body, crema |
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True or false you should always use a scoop to measure syrup? |
True |
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When a customer orders a drink extra sweet you will add ______ additional scoops of flavor for every extra. |
1 |
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Mocha |
Chocolate blend |
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Kicker/Annihilator |
Kick me mix |
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Breve |
Kick me mix |
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Almond milk 911 |
Almond milk |
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Latte |
2% milk |
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Cocomoco |
Chocolate blend |
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Caramelizer |
Chocolate blend |
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Double torture |
Chocolate blend |
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911 |
Kick me mix |
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Soy vanilla latte |
Soy milk |
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Skinny caramel latte |
Non fat milk |
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Sugar free white mocha |
Kick me mix |
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Sugar free kicker |
Kick me mix |
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Skinny mocha |
1/2 chocolate blend + 1/2 non fat milk |
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Skinny mocha |
1/2 chocolate blend + 1/2 non fat milk |
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Non fat mocha |
Non fat milk |
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Skinny 911 |
Non fat milk |
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Skinny cocomo |
1/2 chocolate blend + 1/2 nonfat milk |
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Sugar free Caramelizer |
Kick me mix |
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Coconut milk Annihilator |
Coconut milk |
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What are our three dairy free milk options? |
Coconut milk, almond milk and soy milk |
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What is the proper temperature range for a hot drink to be steamed to? |
150-155 |
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How much froth should mochas, lattes and breves have? |
1/4 inch tight froth |
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How much froth should a dry cappuccino have? |
All froth |
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How much froth should a wet cappuccino have? |
1/2 froth |
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What is the proper order to build your drinks? |
Flavor, shots, milk |