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5 Cards in this Set
- Front
- Back
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Situational Awareness |
Aware of what aircraft and system is doing, where it is Condition of people Identify threats Recognize what is likely to happen What if scenarios —> consider contingencies |
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Communication |
Know when, with whom to speak Ensure recipient is ready and able to receive infos Messages clearly, accurately, timely, adequately Other persons understand Listen actively Ask relevant , effective questions Body language, eye contact, tone Open and receptive to other views |
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Teamwork |
Agree, clear of teams objectives and roles Friendly, enthusiastic, considerate initiative, direction, responsibility Open and honest about concerns, intentions Give, receive criticism Confidently do, say what’s important Respect, tolerance towards others Involve others |
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Task management |
Calm, relaxed Prioritize, schedule tasks Use Time efficiently Offer, accept assistance, delegate Review, monitor, cross check actions Follow procedures appropriately Concentrate on one thing at a time, tasks completed |
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Problem solving & decision making |
Identify, verify why things go wrong Do Not jump to conclusions Accurate, adequate information Working through problem Use and agree appropriate process Agree essential, desirable criteria, prioritize As many options as practicable Not impulsively Consider risks |
