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Strategy creation
Strategy can come from many sources, formal sources like focused discussions, deciding to change your strategy, new information that makes you change as well as informal sources like discussions in the office.
Bottom up: strategy coming from operations
Outside in: strategy coming from the outside. What do customers want?
Ad hoc: informal, less focus on long term, more focus on general direction and less on forecast, less control more coordination, more focus on dialogue.
Six managerial strategies managers use for power
Image building - if you believe in their image you'll follow them
Scapegoating - pointing blame at others
Selective information - If you control information you control the narrative
Alliance and networking - having access to key players and inviting people that will make you look good
Compromise - give up battles that don't matter to win the war
Rule manipulation - refer to rules when they don't want to do something, special circumstances when they want to do something
Kotter on change process
Unfreeze: create sense of urgency, form leading group and develop a mission
Change: communicate what needs to happen, make people accept it, generate short term results
Re-freeze: consolidate the improvements and keep working the new way.
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