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20 Cards in this Set
- Front
- Back
Decentralizing authority to a subordinate does not necessarily reduce a manager's authority.
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True
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When task interdependence is high, conflict is likely to occur.
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True
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Which of the following statements about authority is true?
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Decentralizing authority to a subordinate does not necessarily reduce a manager's authority
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Rick is the only person in the finance department who knows how to fix the computer when it breaks down. The source of Rick's power is ________.
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nonsubstitutability
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According to Pondy, all organizational conflict arises because vertical and horizontal differentiation lead to the establishment of different organizational subunits with different goals and often different perceptions of how best to realize those goals.
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True
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Organizational conflict is always dysfunctional, because it is an unanticipated or unintended consequence of formal structure and procedures.
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False
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A staff function is directly involved in the production of the organization's products.
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False
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At which of the following stages of Pondy's organizational conflict model there exists no outright conflict?
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latent conflict
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A manager obtains an assignment that brings him into contact with many managers and many functions so that he can obtain information that can be used to make him and his function nonsubstitutable. Which of the following political tactics is being used by this manager?
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increasing centrality
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Manager A supports Manager B on an issue of interest to B in return for B supporting A an issue of interest to A. These managers are ________.
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creating a coalition
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Attitudinal structuring is a process ________.
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designed to encourage the perception that conflicting parties are on the same side
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According to Thompson's model of technology, which of the following types of task interdependence among subunits is most likely to lead to a conflict?
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reciprocal task interdependence
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"Gatekeepers" have power stemming from ________.
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control over information
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To grow, change, and survive, an organization must manage both cooperation and competition among stakeholders.
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True
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Attitudinal structuring is a process of restructuring an organization so as to remove the cause of conflict among subunits.
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False
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When authority is centralized, it is difficult for coalitions to form.
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True
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The power possessed by a set of managers who form a "partnership" and use their combined power secretively to influence the decision-making process in ways that favor their interests is called ________ power.
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unobtrusive
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Flattening the hierarchy, so that authority relationships are clearly defined, and decentralizing authority can remove a major source of organizational conflict.
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True
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At the felt conflict stage in Pondy's model, subunits in conflict quickly develop an emotional response toward one another.
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True
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Decreasing the level of integration is one major way in which organizations can manage the problem of differences in subunit goals.
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False
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