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71 Cards in this Set
- Front
- Back
one who provides care
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caregiver
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fair and straight forward
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honesty
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the ability to be trusted or relied upon
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dependability
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careful attention to detail and responsibilities
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conscientiousness
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understanding and awareness of other peoples feelings, thoughts, and situation
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empathy
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the ability to remain calm in a stressful or potentially annoying situation/ take time to understand each patients needs
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patience
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giving assistance w/ an attitude that shows concern for others/sometimes allow patients to show and develop their own capabilities
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helpfulness
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involves the conduct, standards, and qualities that make a worker valuable, efficient, and technically correct
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professionalism
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the ability to see and accept facts or conditions as the are without personal interpretation/do not let your personal feelings interfere
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objectivity
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show genuine interest in your work/optimistic/perform task without complaint
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positive attitude
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supervises other nurses/in charge of the department/floor
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head/charge nurse
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degree with state license
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RN
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completes a one or two year program and passed state test
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LPN
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completes a nursing program same as LPN
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LVN
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gives basic personal care
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nursing assistent
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promote social well-being
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social services
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process of restoring patients w/ disabilities to their highest possible physical, psychological, and social functioning
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rehabilitation
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a range of tasks that state law allows memebers to perform
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scope of practice
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established the minimum federal requirements for nursing assistants working in long term care facilities
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OBRA
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a person receiving health care services
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patient
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a person who lives in a place (in health care, a person who lives in a nursing home)
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resident
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a facility that provides medical or surgical care
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hospital
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a health care facility specializing in rehabilitation
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rehabilitation center
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a facility for the medical treatment of patients or clients
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clinic
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a residential facility that provides care for people with chronice disorders or disabilities or who are unable to care for themselves
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long term care facility
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another name for long term care
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skilled nursing facility
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a unit in a long-term care facility that takes care of patients who are too ill to be in the general population but who have been released from the acute care of the hospital
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subacute care unit
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a health care facility providing extended care for patients needing recuperation
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convalescent home
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a residential complex, usually for the elderly or people with disablities, where residents live in their own units but where additional health care services are provided as necessary
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assisted-living facility
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a center that attends to the needs of adult (usually elderly) clients during the day
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adult day-care center
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a home that serves as a residence for several people with disabilities, mental retardation, or mental illness
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group home
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health care funding for people over 65 and for certain disabled person
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medicare
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health care funding for the poor
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medicaid
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a group health plan that provides care from a pool of providers and facilities
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managed care
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an organization that provides full health care to a group of subscribers in a certain geographic area
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HMO
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a group health plan where listed providers charge members of the plan lower than normal rates
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PPO
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a set of guidelines for patients and health care providers produced by the American Hospital Association
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Patients Bill of Rights
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unable to function fully
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incapacitated
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a violation of civil law that occurs when a patient is not protected from unwanted visitors or from unwanted release of confidential information
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invasion of privacy
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secret; containing private information
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confidential
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a statement developed by the federal government as part of OBRA, setting forth the rights of people who reside in long-term care facilities
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Residents Bill of Rights
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the power to select
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choice
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an unsatisfactory condition or situation about which a formal complaint is made
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grievance
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a person whose role it is to investigate complaints and issue findings about those complaints
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ombudsman
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the body of law concerned with crimes
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criminal laws
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the body of law covering individual rights and relationships among members of society
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civil laws
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harming peoples reputations by writing or saying untrue things about them
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defamation
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a violent or threatening physical or verbal attack
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assault
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touching another's body without the person's consent
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battery
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the action has been explained and that the patient understands and has agreed to it
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informed consent
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when a trained care provider unintentionally cause harm by failing to perfrom in a reasonable, careful manner and according to established standards
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negligence
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when a trained care provider causes harm by failing to perform according to standards or by acting beyond their authority
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malpractice
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can be physical, verbal, emotional, sexual
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abuse
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document used to appoint someone to make decisions if they are incapacitated
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health care proxy
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is used to describe the care a person would prefer if incapacitated
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living will
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force patients to do something against their will
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coercion
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process of giving and getting information
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communication
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focus on the speaker
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active listening
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smiling
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non-verbal communication
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encourage people to talk
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open-ended questions
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a question that can be answered with yes or no
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close-ended question
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BID
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twice a day
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I & O
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intake and output
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NPO
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not by mouth
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Q
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every
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TPR
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temperature, pulse, and respiration
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w/c
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wheelchair
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hs
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at bedtime
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Lab
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labratory
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CPR
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cardiopulmonary resuscitation
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amt
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amount
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