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46 Cards in this Set
- Front
- Back
Managers are thought to spend about 75 percent of their time communicating.
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true
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Oral managerial communications offer strategic advantages such as economy, efficiency, accuracy and official permanence.
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false
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Collaboration is thought to improve writing quality.
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true
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One of the more serious problems associated with collaborative writing is dealing with conflicts that arise.
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true
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Only collaborative writing groups with reoccurring conflicts should elect a team leader.
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false
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The way in which managers communicate messages is influenced by the type of authority they are perceived to have.
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true
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Denotative meanings are subjective while connotative meanings are objective.
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false
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A euphemism is an expression with intended positive connotations.
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true
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Many states have plain language statutes to minimize governmental communication barriers.
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true
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Concrete words are more efficient and stay with the reader longer than abstract words.
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true
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Using more words guarantees that a message will be easier to understand.
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false
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When writing to readers outside the organization, managers should use jargon since this is a commonly understood language.
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false
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Generally speaking, the more positive the stimuli, the more positive the response.
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true
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The difference between positive and negative wording is more a matter of content than emphasis.
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false
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The use of “he or she” or “he/she” in place of the generic “he” pronoun is neither graceful nor considered acceptable in writing.
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false
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A conversational style is important in the writing of business letters, as it aids in developing the “you viewpoint.”
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true
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Paragraphs bring separate thoughts together and arrange them to convey a single important idea.
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true
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Good writing is useful only in business settings.
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false
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Using online collaborative writing technology will minimize emotional conflicts among collaborators.
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true
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Business managers are a discourse community because they have unique writing challenges.
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true
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Which one of the following was not mentioned as an advantage of writing over oral communication?
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immediate feedback
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Which of the following is an advantage of collaborative writing?
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group decision making
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Which of the following is not a disadvantage of collaborative writing?
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individual responsibility and accountability
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The team leader in a collaborative writing group is responsible for
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coordinating the team’s collaborative efforts AND resolving conflicts among individuals and functional departments
(both b and c are correct) |
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What is the term for a group of people who think in similar ways about how to communicate, subjects to be dealt with and how to approach them, and what makes up legitimate knowledge?
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discourse community
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Aspects of the context of managerial writing includes
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A. the workday
B. collaboration and delegation C. size and culture of the organization all answers are correct |
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On the average, the executives that Mintzberg and associates observed had a full half hour of uninterrupted time only once every ________ day(s).
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four
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A writer should
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consider the power positions of both sender and receiver
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When in the planning stage of writing, which of the following considerations is false?
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When: the earlier a message is sent, the better for employees directly affected
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Which of the following meanings of a word is the subjective one that is largely determined by a person’s previous experiences or associations?
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connotation
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Written business communications should be
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economical and efficient
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Words that create sharp, vivid images and stimulate reader interest are known as
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concrete
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The technical language or specialized terms that become part of the everyday vocabulary of an organization or discipline is known as
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jargon
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Studies show most effective business sentences have an average length of
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15 to 20 words
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Which of the following is not a guideline that helps writers to develop effective paragraphs?
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start writing all ideas on paper
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Which of the following is a type of mechanical transition?
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repeating key words
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Revising involves which of the following?
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Reading what has been written
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Writing in a conversational style means using
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words in your speaking vocabulary
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"It is thought that interest rates will fall" is an example of a(n)
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expletive
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Although active voice is usually preferred over passive in business writing, its main advantage is that it is
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diplomatic (unsure)
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A deductive pattern in a paragraph means the main idea is in which position?
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at the beginning
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Which of the following is not a strategy for emphasizing a main idea?
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being indirect
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Accordingly, again, also, and additionally are examples of
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transitions
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A Janus statement consists of a(n)
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review and preview
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When should a writer edit a document?
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after revising
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Which of the following is not a disadvantage of collaborative writing?
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the final document has a corporate style
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