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30 Cards in this Set
- Front
- Back
according to research listening
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is the communication activity in which we engage most frequently
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listening is NOT the most frequently taught communication skill at all
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educational levels
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listening is the most frequently used communication skill in
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secondary and college education
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active and passive listening require
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different skills and levels of concentration
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Feedback given in response to a message is
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Not exclusively verbal
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The most likely outcome of critical listening is deciding whether or not a
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message is valuable and useful
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The most likely outcome of therapeutic listening is enabling someone to
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To talk about a problem or concern
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Relational listening is best characterized as ability to understand how
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communication affects the relationship
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In relational listening a key question the listener might ask himself or herself would be
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does this message correspond with my understanding of this relationship
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Physical location room temperature and activity or movement as other people are typical of
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Environmental listening distractions
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Being distracted by unfamiliar or offensive words in a speaker's message is typical of
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Semantic diversion
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Taking Nathan being attentive to a lecture only when you're a structure says this will be on the quiz is typical of
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Selective listening
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failing to listen to the speaker because you believe you know more than the speaker does is typical of
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experiential superiority
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When you hear an ad promising a lifetime warranty on a product and doubt whether or not it is the offer is for real you are using what
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Critical listening to evaluate the messages plausibility
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a speaker who argues that all Americans should support freedom but never really defines what he or she means is
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capitalizing on the ambiguity of language also known as equivocation
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Identity is not
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Exclusively self determined
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Identity is
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variable complex and can change over time
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George Herbert meads idea of the attitude of reflection refers to
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our ability to see ourselves as others sees us and the impact this has on our behavior
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Cultural heritage is often a part of establishing
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Personal identity
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The earliest important influence on a person's sense of origin and identity is
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Persons family
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Using language to force others into a certain identity which creates expectations is termed as
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Alter casting
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embarrassment according to cupach and Metts occurs when you perform an
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Identity incorrectly
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In discussing early family influences on identity it is important to realize that these early interactions you shape your
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Your view yourself
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We do not indulge all of our personal and impulses in performing our self because
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Society judges our actions
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tge idea of performative self indicates we enact different identities in
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Different settings
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The idea of the accountable self indicates we are guided by social Ideals
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fulfilling our identity
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the idea of practical self indicates we use objects to represent our
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identity
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the idea of symbolic self indicates we create our self partly in response to
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social interaction
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the idea of psychic reflective self indicates we use our communicative behavior
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to express our inner self
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culture affects our identity experience because cultural norms can
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help to shape our identity
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