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10 Cards in this Set
- Front
- Back
Which knowledge area was first introduced in the PMBOK® Guide in 2012?
a. project engagement management b. project consulting management c. project stakeholder engagement d. project stakeholder management |
d: project stakeholder management
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Suppliers and concerned citizens are examples of which type of stakeholders?
a. internal b. external c. supportive d. unsupportive |
b: external
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What type of information about stakeholders is not included in a stakeholder register?
a. identification b. classification c. assessment d. engagement level |
d: engagement level
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What type of grid can categorize stakeholders based on their level of authority and concern?
a. a power/interest grid b. an authority/concern grid c. an authority/interest grid d. a resistance/support grid |
a: power/interest grid
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One of your project stakeholders has a high amount of authority and a high amount of interest. How should you manage that relationship?
a. keep informed b. keep satisfied c. manage closely d. monitor |
c: manage closely
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Which type of matrix can help clarify which knowledge areas are most important to stake- holders on a project?
a. a knowledge area matrix b. a prioritization matrix c. an expectations management matrix d. a stakeholder management matrix |
c: expectations management matrix
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What tool can you use to document, monitor, and track items that need resolution on a project?
a. an issue log b. a risk register c. an issue register d. a resolution log |
a: an issue log
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When should you start controlling stakeholder engagement on a project?
a. in the early phases b. in the middle phases c. in the latter phases d. none of the above; you cannot control stakeholder engagement |
a: in the early phases
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Which of the following statements is false about software that can assist in project stake- holder management?
a. Social media tools can assist in stakeholder management. b. Some project management software includes features like giving high fives. c. Texting is an example of a microblog that can keep stakeholders informed about project work. d. A vodcast is a video podcast that can inform and engage stakeholders. |
c: Texting is an example of microblogging that can keep stakeholders informed about project work
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After a series of large project disasters, what country is requiring people to complete a new academic program in project management before leading a large government project?
a. Australia b. U.K. c. India d. Japan |
b: U.K.
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