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34 Cards in this Set
- Front
- Back
Change Implementation
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Actions taken by organizational leaders in order to support strategic renewal and maintain outstanding performance in a dynamic environment.
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Strategic Renewal
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A change in an organization's strategy involving some combination of new products/services, new markets, and a new business model.
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Organizational Capabilities
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The collective talents and skills of a firm's employees.
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Discontinuous Change
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Large scale, long-term reorientation of most or all of the central aspects of organizational life.
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Turnaround
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An attempt to improve the immediate financial position of an organization by focusing on the income statement and the balance sheet.
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Techniques and Tools
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Organizational processes, mechanics, and other interactions intended to produce a product or service.
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Transformation
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An intervention designed to alter patterns of employee behavior.
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Motivation
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The degree to which employees are committed to the achievement of outstanding performance both for themselves and for the company.
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Organizational Context
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The setting and circumstances in which employees work.
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Resistance
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Efforts exerted by employees either overtly or covertly to maintain the status quo.
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Participation
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The process of allowing employees a voice in work related decisions.
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Trigger Event
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A shift in the environment that precipitates a need for organizational change.
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Psychic Distance
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Differences in culture, language, and the political-economic-legal infrastructure of countries that add to the complexity of managing across national borders.
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Successful Organizations
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Successful organizations cannot remain static if they hope to continue that success; they must change in order to keep up with a changing world.
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Implement a Renewed Strategy
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To implement a renewed strategy organizational leaders need to engage in a change process.
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Not all change is behavioral
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True.
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Turnaround
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Turnaround may be necessary but it is not sufficient to ensure long term effective change.
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Effective Strategic Renewal Efforts
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Effective strategic renewal efforts combine aspects of turnaround, tools and techniques, and transformational behavioral change.
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Change Interventions Impact on Performance
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If change interventions are to achieve significant and sustainable impact on performance they must focus on altering patterns of employee behavior.
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Transformational Organizational Change
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Transformational organizational change seeks to create long-term, sustainable alterations in employee behaviors.
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Employee Motivation
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Employee motivation pays off in bottom line performance.
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Employees Conduct and Impact
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The way employees conduct themselves at work impacts the bottom line performance of the company.
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Individual and Organizational Context
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Behavior comes from both the individual and organizational context in which the individual works.
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Employees and Change
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Employees do not naturally resist change but the often resist change because of the way change is implemented.
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Managerial Understanding of Resistance
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Managers can try to understand the reasons behind employee resistance to change.
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Employee Resistance
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Employee resistance is not just a negative force to be overcome; it also presents an opportunity to learn.
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Resistance or Acceptance of Change
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Resistance or acceptance of change depends mainly on how the change is implemented.
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Participation in Change
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Participation in the change process is the best way to build support and overcome resistance to change; but remember it is no guarantee.
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Resistance Opportunities
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Employee resistance can offer leaders the opportunity to learn
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Overcoming Resistance
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There comes a point in the change process where employee resistance will need to be addressed and overcome.
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People and Change
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People don't resist change, they resist being changed.
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Transformational Charge
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Transformational Charge seeks to motivate employees to change their behaviors; not to force, coerce, or trick them into changing.
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Trigger Events
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Trigger events either external or internal to an organization precipitate the need to alter behavioral patterns of employees.
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Going Global
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Going global takes many forms and they all require organizational change.
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