Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
14 Cards in this Set
- Front
- Back
|
Which troubleshooting tool can be used to pinpoint the distance to a break in a network cable? |
cable tester |
|
|
Which number represents the most severe level of syslog logging? |
0 |
|
|
A client calls the support desk and says this to a technician: "I have just started my computer and attempted to check e-mail. The error 0x800ccc0d was displayed. However, I was able to connect to network drives and access the Internet." Which statement would describe the status of this issue? |
The helpdesk has enough information to begin finding a resolution. |
|
|
When is the most appropriate time to measure network operations to establish a network performance baseline? |
at the same time each day across a set period of average working days, so that typical traffic patterns can be established |
|
|
A network administrator issues the telnet www.cisco.com 25 command on the workstation. What is the purpose of this command? |
to probe the server that provides the web service to determine if it is also running an email service |
|
|
Users report that their PCs cannot access the file server that is located in the server farm at the headquarters building. The support desk technician checks the latest network update reports and realizes that the router that was connected to the network segment of those users failed suddenly and has just been replaced. What command should the technician instruct the users to issue on the PCs to solve the problem? |
arp -d |
|
|
A network engineer is troubleshooting a network problem where users cannot access the FTP server at the same IP address where a website can be successfully accessed. Which troubleshooting method would be the best to apply in this case? |
top-down |
|
|
A network engineer is troubleshooting a network that has recently been updated with a new routing protocol, but the network is not working as expected. The engineer is comparing the running configuration from before and after the change was made. Which approach to troubleshooting the problem is the engineer using? |
divide-and-conquer |
|
|
Which statement describes the physical topology for a LAN? |
It defines how hosts and network devices connect to the LAN. |
|
|
Which command runs several other show commands in order to generate many pages of detailed troubleshooting information? |
show tech-support |
|
|
An attack has been launched within a company and a host name has been identified as the source. What command can a network technician use to determine the IP address assigned to the host name? |
nslookup |
|
|
A network engineer is investigating an access issue to a web server. The web server can access the Internet and the local clients can open the web pages. However, outside clients cannot access the web pages. What is the most likely cause of the problem? |
An ACL is blocking incoming connections. |
|
|
After gathering symptoms, if the troubleshooter determines that the problem is located outside the control of the organization, what is the next step? |
Contact the administrator of the external system. |
|
|
What are two reasons to create a network baseline? (Choose two.) |
-to identify future abnormal network behavior -to determine if the network can deliver the required policies |
